Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,930 Reviews)
Rating breakdown 1,930 reviews
5 Stars
1,352
4 Stars
341
3 Stars
101
2 Stars
42
1 Star
94
89%of customers recommend this product.
(
1,113 out of
1,250)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Love the timer. The deep drum. lots of different .
on March 27, 2024
Posted by: Jerome 10
from Michigan
I love my new washer. It works very well. Love the timer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on April 11, 2024
Posted by: Lucinda 67
I love that I can regulate the water level. Other brands like LG don’t allow to adjust the water level.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Very Loud
on April 13, 2024
Posted by: Su32
from Tempe Arizona
Extremely loud! Clothes arecoming out clean but i had no idea it would be so loud. The washer looks nice and fits nicely in small space
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Michael, GE_Appliances, April 15, 2024
We truly appreciate you taking the time to leave your review. We’re happy to hear that you’ve been impressed with the attractive appearance and powerful performance of your new washer, but we hate to hear that it’s much louder than anticipated. We want to help. We suggest taking a look at the article below for more information on some of the sounds you may hear from your washer while it’s in use.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
If none of that helps, or if the sound you’re hearing is much louder than could be considered normal, then we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
If none of that helps, or if the sound you’re hearing is much louder than could be considered normal, then we recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful floating drum
on July 14, 2024
Posted by: Kryng
from Richmond, IN
The floating drum is an awful idea. It does nothing but unbalance my load causing it to bang around, no matter the load size. I really wish I could return it but it's been to long.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 16, 2024
We understand the importance of an appliance meeting your wants and needs. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the floating drum along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Major confusion here
on August 1, 2024
Posted by: Sandy laid
For the first three hours, trying to understand the instructions is very difficult. No Complete manual is provided. Attempting to operate the washer is very very frustrating.
Response from geappliances.comBy Michael, GE_Appliances, August 2, 2024
We want to help you get the most out of your new washer. As part of our ongoing effort to be better ambassadors of the environment, we have switched to electronic-only versions of consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website. However, I have also included a link to the current version of the manual below.
https://products-salsify.geappliances.com/image/upload/s--k9jpbLIe--/ulg9nicltprskyvdpw40.pdf
https://products-salsify.geappliances.com/image/upload/s--k9jpbLIe--/ulg9nicltprskyvdpw40.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Loud Machine
on August 26, 2024
Posted by: dgbell911
Great machine but loud, does clean the clothes well!
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of wash options
on August 26, 2024
Posted by: KayLW
This GE washer seems to be working well. Clothes are clean and no problems noted since we started using it.
Written by a customer while visiting geappliances.com
Customer Rating
4
After4 tries, Happy with this one!
on August 29, 2024
Posted by: Klnp
It is one of the better so-called "Smart" appliances in the fact that you can override the "Smart-settings." I want the water to cover my clothes, this machine allows it instead of deciding for me that it is not necessary. This machine also has "dual-action" agitation which means the clothes on top get rotated to the bottom & don't lay on top & stay dry the whole cycle. I only give it 4 stars bc the new machines don't have a pre-wash cycle or a stand-alone soak cycle but I think a lot of us have figured the soak thing out. When my 18-yr old Washing machine blew up I was over whelmed by the new "smart" machines, it took 4 tries before I finally landed on this one. Overall I am happy with this machine & do recommend .
Written by a customer while visiting geappliances.com