Customer reviews from geappliances.com
GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - White
Average customer rating
4.5
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
112
4 Stars
16
3 Stars
8
2 Stars
2
1 Star
8
86%of customers recommend this product.
(
81 out of
94)
Customer Reviews for GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - White
Customer Rating
1
Horrible Washing Machine
on January 30, 2026
Posted by: Tarita
from Orange County NY
This is the worst machine I’ve ever had! After 1 year and 5 months it stopped working and doesn’t drain.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, February 2, 2026
We'd like to assist with this issue you're having with the washer not draining. For an issue with draining, we recommend making sure the pump filter isn't clogged. Additional tips for what to try are available on page 31 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
General troubleshooting is also available starting on that page. If you aren't able to solve the issue with troubleshooting, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
General troubleshooting is also available starting on that page. If you aren't able to solve the issue with troubleshooting, our Bodewell service team can be reached at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Features are great
on January 28, 2026
Posted by: svckent
from Dothan, AL
This is a good washer. Has the cold water select and that was a winner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
user friendly dashboard
on January 19, 2026
Posted by: GElavadora
So far we love your GE washer...basic washer user friendly...so far it has been performing like a charm
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t waste your money
on January 17, 2026
Posted by: Kevbr
from Sumiton, AL
Don’t waste your money this is my second ge washer and I’ve only had this one for 2 months and it’s already gone out I’m not dealing with this company anymore I’m going back to Maytag
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 20, 2026
We're sorry you're having an issue with your new washer and encourage you to contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your unit evaluated and repaired as needed. We're confident they can help.
Written by a customer while visiting geappliances.com
Customer Rating
3
Large Capacity. Read Instructions thoroughly!
on January 15, 2026
Posted by: TE516
from Florida
Large capacity. Lots of choices that may be confusing to even an intelligent person, however, I suggest reading the manual. You have to dig for the answers. The odor control vent runs approximately 8 hours. No one tells you that at the store so it's not automatic. The washer is quiet for the most part but it goes back and forth. You cannot use pods I don't think and I tried studying how to use detergent but it's too confusing. I will be contacting GE to ask exactly how. Trust me, I read the instructions but they were unclear. I tried to add a picture but system wouldn't allow. It does look as pictured in ad.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, January 20, 2026
We would like to help and provide some guidance. Laundry detergent packets can be added directly to the wash basket following the manufacturer’s directions. Information regarding this can be found in the manual page 16 at the link below.
https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
We also have more information regarding the Odor control vent feature in an article on our website at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39770
https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
We also have more information regarding the Odor control vent feature in an article on our website at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39770
Written by a customer while visiting geappliances.com
Customer Rating
4
Door does NOT have adjustable swing feature!
on January 15, 2026
Posted by: Kim121525
from Homer City, PA
Please amend your specifications regarding this machine as having an adjustable swing door. This model DOES NOT and unfortunately, this feature was one of the primary reasons I purchased it.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, February 13, 2026
We always want to ensure our consumers have accurate information about our products, and we’d like to address this issue with specifications not being correct. We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can address this matter.
We love this washer’s UltraFresh Vent System with OdorBlock™, which eliminates excess moisture to prevent odors and keep your washer clean and fresh. We’re confident the washer will perform excellently for you, and serve your laundry needs well.
We love this washer’s UltraFresh Vent System with OdorBlock™, which eliminates excess moisture to prevent odors and keep your washer clean and fresh. We’re confident the washer will perform excellently for you, and serve your laundry needs well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on January 4, 2026
Posted by: Kelli55
from Sacramento,California
So far the washer is working perfectly as mentioned in the reviews. I requested for ours to be stacked for more place in our garage.
I do like it because it is user friendly, one huge knob to navigate with. I already notice that after the wash is completed, it use the correct amount of water for washing.
I do like it because it is user friendly, one huge knob to navigate with. I already notice that after the wash is completed, it use the correct amount of water for washing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great washing machine with finicky touch controls
on December 24, 2025
Posted by: Bella12912
So far after 2 wks use, the washer works pretty well. The tumble wash feature and spin cycle really removes most of the wash moisture, shortening dry time. The touch controls can be finicky and sometimes unresponsive to touch when trying to change settings.
Written by a customer while visiting geappliances.com