Customer reviews from geappliances.com
GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - White
Average customer rating
4.5 out of 5
4.5
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
130
4 Stars
19
3 Stars
8
2 Stars
2
1 Star
12
87%of customers recommend this product. 
(
97 out of 112
)
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Customer Reviews for GE - 4.6 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Microban Antimicrobial Technology - White
Customer Rating
1 out of 5
1
WiFi connect never works.
on September 3, 2026
Posted by: Dixondug
Will not connect to app. Wifi blinking but unable to connect.
Response from geappliances.comBy Diego, GE_Appliances, September 9, 2026
We want to help you with your washer not connecting to Wi-Fi. We recommend calling our Connected Home Support team at 1-800-220-6899.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great new front load washer
on August 29, 2026
Posted by: 48deb
where is absolutely fantastic and the odor remover moisture remover
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Shakes violently
on August 28, 2026
Posted by: Greggyc
Machine vibrates violently and shakes the whole house, do not recommend.
Response from geappliances.comBy Jonathon, GE_Appliances, September 2, 2026
We'd like to help out with your unit not being stable. We first recommend checking that your unit is completely level to the ground. This will help prevent excessive vibrations from occurring and allow the unit to spin properly. It is also important to properly balance the load, we recommend loading your items evenly and loosely. Try to avoid mixing heavier items with light items. You can view additional troubleshooting by checking our article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17446.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Ease of use
on August 3, 2026
Posted by: Hersko
from Longwood, Fl
We wanted a unit with simplicity and use. This one fits the bill.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Just noisy but good washing machine.
on August 2, 2026
Posted by: Vvvvvvvvvv
I do like the GE but when starting or changing cycles it is very noisy. I always purchased GE and this model is too loud.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Vibration
on July 30, 2026
Posted by: Deb147
from 104, Bolton Gretna ,La
The washer vibrates and makes more noises than my old 8 yr old GE washer that stop working . And I purchase this new one . The spin cycle vibrates a lot
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy Tierra, GE_Appliances, August 3, 2026
We are happy to assist with the operation of your washer. First, ensure that the washer is level and the leveling legs are adjusted as short as possible. The farther the legs are extended, the more the washer may shake or vibrate during operation, especially during the spin cycle.
An unbalanced load can also cause excessive vibration. If this occurs, pause the washer, open the door, and manually redistribute the load.
You can also run a rinse and spin cycle with no load. If the washer operates with a normal level of vibration when empty, the issue was likely caused by the wash load being unbalanced.
For additional troubleshooting, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17446
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Don’t buy
on July 19, 2026
Posted by: 808rain
from Hawaii
Only had this for about a year and it stopped draining and clothes come out soaked. Don’t waste your money
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Diego, GE_Appliances, July 20, 2026
We want to help you with your washer not draining. Make sure the washer is not trying to drain more than 8 feet higher than the floor and be sure the drain hose is not kinked or clogged. You can find more details here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23081

If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Less time to dry the clothes.
on July 2, 2026
Posted by: SRUBY
The washer and dryer are operating very efficiently. The dryer actually takes less time to dry my cloths. I really like the washer and dryer because are stackable, which I needed to do in my laundry area. I am very pleased with both the washer and dryer.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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