Unfortunately the dryer we have purchased is very loud. We bought it because our previous LG stopped spinning and we didn’t have time to wait for a repairman. The loud noise comes and goes and the salesman stopped by to check on it and said he believes the drum is off level. He said we could bring it back and he would repair it in his shop but we haven’t had time within the past two weeks and our laundry room wasn’t large enough to disassemble it. Besides that, I think it’s a great appliance, however I have to give it the rating based on my experience.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, June 17, 2025
We would like to provide some troubleshooting for the sound performance of your dryer. We recommend checking if the unit is leveled correctly to the floor, for additional details you can visit page 16 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--BY4ieO1N--/yppnc3ffo7zkfp91lbcs.pdf
Additionally, we recommend moving the unit to an even floor space.
If your issue persists after troubleshooting and further help is needed, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
The dryer works, but it does take a bit longer to dry the clothes.
Response from geappliances.comBy Tierra, GE_Appliances, June 11, 2025
We'd like to assist you with your dryer. There are a few possible causes that may interfere with proper drying of a load, such as a venting issue or cleaning and operation. We recommend referring to the link below for guidance: