Customer reviews from geappliances.com
GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
175
4 Stars
46
3 Stars
13
2 Stars
13
1 Star
16
86%of customers recommend this product.
(
143 out of
166)
Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
2
Drying
on October 26, 2026
Posted by: Nfordryer
from Ny
The clothes are never fully dry after they run through a cycle. I ALWAYS have to give extra time. Ir does not matter what type of material the clothes are, or how big or small the load is. I am so disappointed with thus purchase
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 28, 2026
We're glad to assist with the operation of your dryer. First, be sure you are matching the control settings to the load you are drying. Clean the lint filter before every load. You'll also want to check that the ducting is clean, free of kinks and unobstructed.
For additional troubleshooting, please check out the following article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
If the issue persists, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service to schedule a service appointment.
For additional troubleshooting, please check out the following article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
If the issue persists, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service to schedule a service appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything was GREAT!
on October 7, 2026
Posted by: Mrs Burnett
from Oswego, Il
The Appliances were Placed in my home neatly and at a fast paste. They really took their time to make sure everything was good and working. I rarely leave reviews but i had to let you all know the Guys did a GREAT JOB!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase!
on October 4, 2026
Posted by: KayOh
from Oklahoma
I bought this dryer brand new in April 2026 to match my GE washer, but something went out in the end of August/early September, so not even 6 months and my dryer doesn't work. I have had the repair people out under the warranty 4 times and it still doesn't work. I have now been without a working dryer, that I'm still paying on, for over a month. I will not be purchasing another GE appliance after this.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, October 7, 2026
We're sorry to hear that your dryer is not operational after multiple service appointments and we'd like to look into this further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Planned obsolescence?
on September 29, 2026
Posted by: Itsmejessica
Was great until it wasn’t. Purchased in March 2025, and in September 2026, already has issues. The drum has started making a squeaking noise on rotation, and we’ve tried a few fixes to no avail. (Based on user experiences on forums like Reddit, this is one of its common issues unfortunately.) It’s been used properly while we’ve had it, so no reason it should be having mechanical issues. So it’s unfortunate we already had to even try to fix it. The cost to repair it by paying an appliance repair company almost deems it more optimal to buy a new one. Even if we don’t have the disposable income to do so. I understand planned obsolescence, but this is extreme.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, October 5, 2026
We would like to assist you with this dryer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate this dryer
on September 6, 2026
Posted by: lkg75
from Florida
1
I put eight dish towels in this dryer on the towel cycle, and they were still wet when cycle completed. Having problem with all the cycles. Worst dryer I have ever bought. Have to go back a turn on another cycle two or three times to get clothes dry. Do not buy!!! I'm stuck with this one now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, September 8, 2026
We'd like to assist with your new dryer's performance. This model has the Eco Dry feature, and the cycle you select will default to this dry option. Eco Dry is designed to reduce the total energy consumption of your selected sensor cycle, which means your clothes, towels, etc. may still be slightly damp when the cycle is finished. You can unselect Eco Dry and select a different dryness level. Additionally, it's important that the dryer is level to ensure clothes are tumbling properly and making contact with the moisture sensors located in the lower, front of the dryer. If the issue continues, you can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
Written by a customer while visiting geappliances.com
Customer Rating
5
Performance is great, no complaints
on June 16, 2026
Posted by: Cassie GE dryer
from Victorville, CA
This dryer is just a little smaller than my last one. But it does not perform like it. I have dried from small loads to large ones. My clothes and bedding come out dry, fluffy and no wrinkles. Love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Gas Dryer
on June 16, 2026
Posted by: Mattsmom1990
from Easton, KS
No matter what setting I put it on. It takes 2 times to get anything dry. It’s a piece of crap. Hate it
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Magela, GE_Appliances, June 24, 2026
We want to help with the drying performance of your unit. This model has Eco Dry, which is designed to save energy and comes on by default. When Eco Dry is on, it’s normal for the load to be slightly damp when the cycle is finished. If you haven’t already, we recommend turning Eco Dry off and selecting a higher dryness level like More Dry. You can find additional troubleshooting for the load not being dry at the end of the cycle here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
We do see that you’ve been working with a member of our team to resolve the issue with your unit’s drying performance. If the issue continues after troubleshooting, we recommend continuing to work with us directly on this.
We do see that you’ve been working with a member of our team to resolve the issue with your unit’s drying performance. If the issue continues after troubleshooting, we recommend continuing to work with us directly on this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Experience
on June 12, 2026
Posted by: Aammyy1
I purchased this dryer to replace my previous dryer of 11 years. I’ve had the worse experience yet. The dryer lasted about 12 months. It just will not heat to dry the load properly. It’s very inconsistent. Bodewell has come out to service it 4 times already and. cannot seem to fix it for good. It takes 2- 3 hours for one load to dry properly.
Response from geappliances.comBy Tierra, GE_Appliances, June 16, 2026
We'd like to assist with the operation of your dryer. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com