Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Hate this dryer
on September 6, 2026
Posted by: lkg75
from Florida
1
I put eight dish towels in this dryer on the towel cycle, and they were still wet when cycle completed. Having problem with all the cycles. Worst dryer I have ever bought. Have to go back a turn on another cycle two or three times to get clothes dry. Do not buy!!! I'm stuck with this one now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, September 8, 2026
We'd like to assist with your new dryer's performance. This model has the Eco Dry feature, and the cycle you select will default to this dry option. Eco Dry is designed to reduce the total energy consumption of your selected sensor cycle, which means your clothes, towels, etc. may still be slightly damp when the cycle is finished. You can unselect Eco Dry and select a different dryness level. Additionally, it's important that the dryer is level to ensure clothes are tumbling properly and making contact with the moisture sensors located in the lower, front of the dryer. If the issue continues, you can find additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
This dryer is just a little smaller than my last one. But it does not perform like it. I have dried from small loads to large ones. My clothes and bedding come out dry, fluffy and no wrinkles. Love it
No matter what setting I put it on. It takes 2 times to get anything dry. It’s a piece of crap. Hate it
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Magela, GE_Appliances, June 24, 2026
We want to help with the drying performance of your unit. This model has Eco Dry, which is designed to save energy and comes on by default. When Eco Dry is on, it’s normal for the load to be slightly damp when the cycle is finished. If you haven’t already, we recommend turning Eco Dry off and selecting a higher dryness level like More Dry. You can find additional troubleshooting for the load not being dry at the end of the cycle here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058. We do see that you’ve been working with a member of our team to resolve the issue with your unit’s drying performance. If the issue continues after troubleshooting, we recommend continuing to work with us directly on this.
I purchased this dryer to replace my previous dryer of 11 years. I’ve had the worse experience yet. The dryer lasted about 12 months. It just will not heat to dry the load properly. It’s very inconsistent. Bodewell has come out to service it 4 times already and. cannot seem to fix it for good. It takes 2- 3 hours for one load to dry properly.
Response from geappliances.comBy Tierra, GE_Appliances, June 16, 2026
We'd like to assist with the operation of your dryer. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Good capacity. Good features and quiet. The sensor drying feature is not perfect but when the timed setting is activated, clothing dries very well. The light feature is great.
Just purchased this product on 4/8 and already had to schedule maintenance cause it won't turn on
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Haier_Appliances, May 1, 2026
We are sorry to hear that your dryer will not turn on. We recommend scheduling service with our Bodewell technicians to get this issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.