Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Great features DO NOT work
on January 13, 2026
Posted by: maidondemand
A load of clothes does not dry with first attempt. They are always damp. I have to go to the basement two times and run the dryer again to get clothes dry. I have tried everything, including doing small loads (how efficient is that if I have to run the dryer many more times); changing cycles; changing temperature; making sure only same fabrics are done at same time. For example, men's white crew socks are done alone (small load as it's only for one person. I checked the instruction manual to make sure I am not missing anything. I am not.
Response from geappliances.comBy Sarah, GE_Appliances, January 16, 2026
We'd like to assist with the issue you're having with drying. In addition to the steps you mentioned, we recommend checking the fuse/circuit breaker to ensure there's no issue and the ducting to make sure it's clean and not obstructed.
We also have an article about what to check when clothes are taking too long to dry, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If troubleshooting doesn't help, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] I love my new GE gas dryer. It can hold a large load of items and runs very quietly. I especially like that I can add or subtract minutes to the drying cycle as well was select the wrinkle free option for drying shirts.
Response from geappliances.comBy Diego, GE_Appliances, February 4, 2026
We’re thrilled to hear you’re enjoying your dryer, especially its large capacity, quiet operation, and the ability to adjust drying time or select the wrinkle-free option for your shirts.
This model also includes Sensor Dry, which continually monitors temperature and moisture to determine the right drying time, protecting your laundry and preventing over-drying. The My Cycle Setting lets you save your favorite dryer settings as a preset, making future laundry days even easier.
Thank you for being part of the GE Appliances family!
[This review was collected as part of a promotion.] I’ve used GE appliances for over 40 years . . I have never had any issues with any of them over those 40+years. I am disappointed with this dryer. It’s been 3 months and a service man came to my house and had to place an order for a new control panel as it works intermittently. Sometimes I will push the on button to get it to start drying/drum turning etc. and sometimes it’ll start and sometimes it won’t budge. So I am left with wet clothes in a drum that doesn’t work. Ugh I am not used to that because GE products have always been dependable in the past.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, December 31, 2025
We value your loyalty and are confident our service team will remedy this for you.