Customer reviews from geappliances.com
GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
175
4 Stars
46
3 Stars
13
2 Stars
13
1 Star
16
86%of customers recommend this product.
(
143 out of
166)
Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
What a total let down
on March 1, 2026
Posted by: Jmed7984
from California
I am so disappointed. We literally got this dryer delivered yesterday. First load in and I hear this loud metal scraping noise. I take the laundry out and start it up again, and still hear the noise. The drum is not aligned right or something and is hitting some metal internally. How does a brand new dryer do this? Beyond irritated. Now I get to wait for a repair man to come out at the end of the week to "fix"
My brand new dryer that I have used one time. And don't get me started on how not easy it was to schedule the service. And was told it was out of warranty and will need to pay?!! How? I just bought it a day ago. So beyond angry.
My brand new dryer that I have used one time. And don't get me started on how not easy it was to schedule the service. And was told it was out of warranty and will need to pay?!! How? I just bought it a day ago. So beyond angry.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 3, 2026
We're sorry to hear about the drum needing repair. We're glad that you got in touch with our Bodewell team to help schedule an appointment. We're confident that our team will be able to get this resolved. This model does come with a 1-Year manufacturers warranty, that covers manufacturing defects. You can view more information here: https://products-salsify.geappliances.com/image/upload/s--j-g_Qlq0--/bgafao7mdwx3pahxtm2t.pdf
If you need to change or update your appointment, you can do so by calling our Bodewell service team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you need to change or update your appointment, you can do so by calling our Bodewell service team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looks and performance
on February 23, 2026
Posted by: eve777
I love my gas GE dryer because it checks all the boxes, and then some. Above all, my clothes is dry using the suggested times on the machine.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good dryer that is easy to use
on February 23, 2026
Posted by: muco
from michigan
The dryer works fine and is easy to use. It is louder than our old dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE DRYER
on January 24, 2026
Posted by: LOBO46
excellent machine...large capacity...great price...
Response from geappliances.comBy Diego, GE_Appliances, February 13, 2026
We also love the large 7.4 cu. ft. capacity of your dryer! We also appreciate this model's display controls, which are designed to give you the most accurate and easy-to-use information regarding the available modes, time remaining in your cycle, drying level, and much more. You can find more information about the available settings and modes on pages 8–10 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--U8h21IVx--/80509adbcc4074029478592026bc8b47388dd5a6.pdf
We are happy to know that your laundry days will be much easier thanks to your dryer!
We are happy to know that your laundry days will be much easier thanks to your dryer!
Written by a customer while visiting geappliances.com
Customer Rating
3
It's okay
on January 13, 2026
Posted by: Msferrazza
Clothes still seem to be damp when using the sensor drying feature
Response from geappliances.comBy Adrian, GE_Appliances, January 16, 2026
We are happy to provide guidance with this dryer. The drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We also advise removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features DO NOT work
on January 13, 2026
Posted by: maidondemand
A load of clothes does not dry with first attempt. They are always damp. I have to go to the basement two times and run the dryer again to get clothes dry. I have tried everything, including doing small loads (how efficient is that if I have to run the dryer many more times); changing cycles; changing temperature; making sure only same fabrics are done at same time. For example, men's white crew socks are done alone (small load as it's only for one person. I checked the instruction manual to make sure I am not missing anything. I am not.
Response from geappliances.comBy Sarah, GE_Appliances, January 16, 2026
We'd like to assist with the issue you're having with drying. In addition to the steps you mentioned, we recommend checking the fuse/circuit breaker to ensure there's no issue and the ducting to make sure it's clean and not obstructed.
We also have an article about what to check when clothes are taking too long to dry, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If troubleshooting doesn't help, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We also have an article about what to check when clothes are taking too long to dry, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If troubleshooting doesn't help, our Bodewell service team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied customer
on January 9, 2026
Posted by: Mariloon
[This review was collected as part of a promotion.] I love my new GE gas dryer. It can hold a large load of items and runs very quietly. I especially like that I can add or subtract minutes to the drying cycle as well was select the wrinkle free option for drying shirts.
Response from geappliances.comBy Diego, GE_Appliances, February 4, 2026
We’re thrilled to hear you’re enjoying your dryer, especially its large capacity, quiet operation, and the ability to adjust drying time or select the wrinkle-free option for your shirts.
This model also includes Sensor Dry, which continually monitors temperature and moisture to determine the right drying time, protecting your laundry and preventing over-drying. The My Cycle Setting lets you save your favorite dryer settings as a preset, making future laundry days even easier.
Thank you for being part of the GE Appliances family!
This model also includes Sensor Dry, which continually monitors temperature and moisture to determine the right drying time, protecting your laundry and preventing over-drying. The My Cycle Setting lets you save your favorite dryer settings as a preset, making future laundry days even easier.
Thank you for being part of the GE Appliances family!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing Dryer
on December 28, 2025
Posted by: Rfl8525
from Lowell IN
[This review was collected as part of a promotion.] I’ve used GE appliances for over 40 years . . I have never had any issues with any of them over those 40+years. I am disappointed with this dryer. It’s been 3 months and a service man came to my house and had to place an order for a new control panel as it works intermittently. Sometimes I will push the on button to get it to start drying/drum turning etc. and sometimes it’ll start and sometimes it won’t budge. So I am left with wet clothes in a drum that doesn’t work. Ugh I am not used to that because GE products have always been dependable in the past.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, December 31, 2025
We value your loyalty and are confident our service team will remedy this for you.
Written by a customer while visiting geappliances.com