Customer reviews from geappliances.com
GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.5
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
169
4 Stars
45
3 Stars
11
2 Stars
11
1 Star
8
91%of customers recommend this product.
(
137 out of
151)
Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
3
Tangled Cords
on September 3, 2025
Posted by: Rdeanda222
[This review was collected as part of a promotion.] Dryer was installed yesterday. Everything has been working great until we noticed an issue with our clothes that have draw string cords. After drying, cords are severely tangled and have also gotten stuck inside the dryer which has forced us to cut the cords with scissors in order to remove that piece of clothing. So bad! Not sure what to do. Shouldn’t be an issue we should be worried about.
Response from geappliances.comBy Tierra, GE_Appliances, September 4, 2025
We recommend service for your dryer. Please discontinue use of the appliance and schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Very disappointed
on September 7, 2025
Posted by: Sirle
from Winfield, Il
[This review was collected as part of a promotion.] After several weeks of working with all the setting the clothes never dry the 1st cycle. It appears the system used to sense if clothes are dried doesn’t work. It runs through the cycle and the clothes are not dried
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, September 9, 2025
We'd like to help you with the drying performance of your unit. We recommend cleaning the lint filter before every load and performing an electronic reset by turning off the breaker for 3 to 5 minutes and turn it back on. Additional information can be found in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Did not heat up
on September 10, 2025
Posted by: Cam c
from Oak Park MI
[This review was collected as part of a promotion.] The dryer did not heat up when turned on. Didn't dry my clothes.
Response from geappliances.comBy Diego, GE_Appliances, September 11, 2025
We'd like to help you with your dryer. We recommend performing an electronic reset by turning off the unit for 3 to 5 minutes and turn it back on. You can find additional details and tips in page 13 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--U8h21IVx--/80509adbcc4074029478592026bc8b47388dd5a6.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Timed Dry works properly. Normal settings will fin
on October 7, 2025
Posted by: szhuge
Timed Dry works properly. Normal settings will finish early leaving clothes wet.
Response from geappliances.comBy Adrian, GE_Appliances, October 7, 2025
We are more than happy to provide guidance with this dryer. While we are happy that the Timed Dry cycle is operating properly, the overall drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. We recommend the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. We don't recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. We also advise removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.\n\nWe have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058\n
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on October 10, 2025
Posted by: Killerbee123
from NJ
This product has been a total disappointment, before 1 year had to replace the entire drum,again its having issues possible drum failure. I must say I will not be buying another GE product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, October 13, 2025
We want to help you with your washer. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Does it’s job
on October 13, 2025
Posted by: Washer8263
[This review was collected as part of a promotion.] Excellent purchase, love the color too. Would purchase again
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Dryer
on October 15, 2025
Posted by: MMQ11
The Dryer is Good. I had my previous dryer (Speed Queen) for 20 years. The GE dryer has good functionality, nice size. Doesn't dry as quickly as my older dryer. I find the I have to dry things twice using settings or just use Timed Dry for 90 minutes
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 20, 2025
Posted by: Natt95
[This review was collected as part of a promotion.] I used it for the first time yesterday and I loved it!! It’s easy to use so many features for bedding even quick wash makes it so much easier to wash everything
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com