Customer reviews from geappliances.com
GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.4
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
174
4 Stars
46
3 Stars
13
2 Stars
12
1 Star
13
88%of customers recommend this product.
(
142 out of
161)
Customer Reviews for GE - 7.4 Gas Dryer with Sensor Dry - Diamond Gray
Customer Rating
3
Overall dissapointed
on March 18, 2026
Posted by: valleyshack
Capacity is very good.
We find the structure to be poor. The door is so flimsy that you have to push at the latching point to get it to close, The lint filter feels like it will break each time it's pulled, The overall unit weight, is far less than our 10 year old Maytag, which indicates a reduction in strength. I believe we will soon regret this purchase.
It seems the venting capacity has been increased to a point that the temperature does not allow prompt drying. A second cycle is often needed.
We find the structure to be poor. The door is so flimsy that you have to push at the latching point to get it to close, The lint filter feels like it will break each time it's pulled, The overall unit weight, is far less than our 10 year old Maytag, which indicates a reduction in strength. I believe we will soon regret this purchase.
It seems the venting capacity has been increased to a point that the temperature does not allow prompt drying. A second cycle is often needed.
Response from geappliances.comBy Diego, GE_Appliances, March 20, 2026
We would like to clarify some information regarding the durability of your dryer. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
To help you with the drying performance of your unit, we recommend sorting your load properly, thick, heavy, bulky fabrics need more dry time than lightweight fabrics. Additionally, we recommend cleaning the lint filter every load. You can find additional tips at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
To help you with the drying performance of your unit, we recommend sorting your load properly, thick, heavy, bulky fabrics need more dry time than lightweight fabrics. Additionally, we recommend cleaning the lint filter every load. You can find additional tips at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy
on March 8, 2026
Posted by: Not remmended
from Wisconsin
Not happy with dryer. Yes has the capacity but will not dry a large load. Need to run a load several times. Questionable if sensors run properly. I would return this dryer if I could. Would not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Julia, GE_Appliances, March 9, 2026
We're sorry to hear you're having an issue with your dryer not performing properly. We recommend trying the troubleshooting tips for items not drying properly on page 12 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--U8h21IVx--/80509adbcc4074029478592026bc8b47388dd5a6.pdf. If these tips don't resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t dry
on March 7, 2026
Posted by: Kc831
Never dries in one load. Always have to run it twice if not more.
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, March 9, 2026
We'd like to assist with your dryer not drying loads properly. Firstly, let's make sure we are cleaning the lint filter before every load, as well as matching the control settings to the type of load you are drying. You may also want to make sure the duct is clean and not blocked or bent. It also helps to divide the items into heavy and light piles as well.
For further troubleshooting, see the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the clothes still won't dry properly after trying the suggestions provided, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
For further troubleshooting, see the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the clothes still won't dry properly after trying the suggestions provided, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
What a total let down
on March 1, 2026
Posted by: Jmed7984
from California
I am so disappointed. We literally got this dryer delivered yesterday. First load in and I hear this loud metal scraping noise. I take the laundry out and start it up again, and still hear the noise. The drum is not aligned right or something and is hitting some metal internally. How does a brand new dryer do this? Beyond irritated. Now I get to wait for a repair man to come out at the end of the week to "fix"
My brand new dryer that I have used one time. And don't get me started on how not easy it was to schedule the service. And was told it was out of warranty and will need to pay?!! How? I just bought it a day ago. So beyond angry.
My brand new dryer that I have used one time. And don't get me started on how not easy it was to schedule the service. And was told it was out of warranty and will need to pay?!! How? I just bought it a day ago. So beyond angry.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, March 3, 2026
We're sorry to hear about the drum needing repair. We're glad that you got in touch with our Bodewell team to help schedule an appointment. We're confident that our team will be able to get this resolved. This model does come with a 1-Year manufacturers warranty, that covers manufacturing defects. You can view more information here: https://products-salsify.geappliances.com/image/upload/s--j-g_Qlq0--/bgafao7mdwx3pahxtm2t.pdf
If you need to change or update your appointment, you can do so by calling our Bodewell service team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you need to change or update your appointment, you can do so by calling our Bodewell service team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looks and performance
on February 23, 2026
Posted by: eve777
I love my gas GE dryer because it checks all the boxes, and then some. Above all, my clothes is dry using the suggested times on the machine.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good dryer that is easy to use
on February 23, 2026
Posted by: muco
from michigan
The dryer works fine and is easy to use. It is louder than our old dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE DRYER
on January 24, 2026
Posted by: LOBO46
excellent machine...large capacity...great price...
Response from geappliances.comBy Diego, GE_Appliances, February 13, 2026
We also love the large 7.4 cu. ft. capacity of your dryer! We also appreciate this model's display controls, which are designed to give you the most accurate and easy-to-use information regarding the available modes, time remaining in your cycle, drying level, and much more. You can find more information about the available settings and modes on pages 8–10 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--U8h21IVx--/80509adbcc4074029478592026bc8b47388dd5a6.pdf
We are happy to know that your laundry days will be much easier thanks to your dryer!
We are happy to know that your laundry days will be much easier thanks to your dryer!
Written by a customer while visiting geappliances.com
Customer Rating
3
It's okay
on January 13, 2026
Posted by: Msferrazza
Clothes still seem to be damp when using the sensor drying feature
Response from geappliances.comBy Adrian, GE_Appliances, January 16, 2026
We are happy to provide guidance with this dryer. The drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We also advise removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com