Biggest complaint is that the drier doesn't dry the clothes. Drier turns off early because the sensor says it's done, but clothes are still very much wet. I restart drier, again it turns off in a minute because it thinks the clothes are dry, however, they are wet. This goes on several times each time I use the drier. Clothes are still wrinkled. Clothes come out of drier regularly wrinkled. When I try to dry something large like a comforter, it just balls it up and the middle doesn't dry. Also, the drier is much louder than my previous model. This drier sounds like a microwave oven. I don't like this drier and neither does my wife. We dislike it.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Jonathon, GE_Appliances, April 10, 2024
We want to help out with the sensor and your clothes not getting completely dry. We suggest getting one of our approved technicians out for diagnostics. We're confident that they can get this repaired. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
As others have said, this dryer takes 90-180 minutes to dry a normal load of laundry. It also shoots a ton of lint out of the vent tube that I have to go outside and clean out every 3-4 days. I've followed the guide, done the troubleshooting, and just had the GE repair person out who found no issues with the dryer. He mentioned that the way the heated air flows in the dryer and the placement of the sensor right next to the lint screen where the air is being forced out can cause the sensor to think the load is dry when the clothes in the middle of the dryer are still quite damp. I want this dryer replaced. It hasn't worked since the day I bought it.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Adrian, GE_Appliances, April 9, 2024
We see that you are currently working with one of our agents and certified technicians, and we are confident that they will provide you with the necessary information to get this issue resolved as quickly as possible.