Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.5
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
714
4 Stars
150
3 Stars
40
2 Stars
27
1 Star
43
90%of customers recommend this product.
(
573 out of
639)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Dryer does not dry properly
on February 25, 2025
Posted by: HugoP
from Morgan Hill
Dryer does not dry all the way, we have to run two cycles to get the job done.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, February 26, 2025
We'd like to assist you with your dryer not drying properly. Drying times can vary depending on several factors. Please refer to the link below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the suggestions above don't seem to resolve the issue, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the suggestions above don't seem to resolve the issue, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on April 5, 2023
Posted by: Tiny9294
from Laredo
Best decision we’ve ever made in buying this product. Works great! Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
So Far Clothes are Damp Not Dry
on April 24, 2023
Posted by: Not Fully Dry in Illinois
from Illinois
I have only used this dryer a few times, so I am still trying to figure out the best cycles to use for my clothes. It seems to dry towels fully when using the Towel selection. However, when using the Normal/Cotton selection it leaves the clothes damp. I want my clothes to be dry at the end of a cycle, not have to increase drying time manually. I will try the Mixed Load cycle next to see if that dries the clothes fully. I really want to like this dryer.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 24, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your new dryer. Your feedback is valued and very important to us.
With that being said, we're so sorry to hear that your clothes are not getting completely dry when the drying cycle has ended. We understand the frustration and inconvenience this causes, and we truly apologize.
You can take a look at the article at the link below for tips an more information if this is occurring.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.68562897.1700884998.1682354117-883743648.1682354117
If you still experience this issue after trying the troubleshooting tips mentioned in the article above, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team so that they can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we truly apologize for the inconvenience. Thank you for your time.
-Devin@GEA
We appreciate you taking the time to leave a review on your new dryer. Your feedback is valued and very important to us.
With that being said, we're so sorry to hear that your clothes are not getting completely dry when the drying cycle has ended. We understand the frustration and inconvenience this causes, and we truly apologize.
You can take a look at the article at the link below for tips an more information if this is occurring.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.68562897.1700884998.1682354117-883743648.1682354117
If you still experience this issue after trying the troubleshooting tips mentioned in the article above, we would recommend that you schedule a service appointment with GE Appliances Factory Service Team so that they can come out and take a look at this for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Again, we truly apologize for the inconvenience. Thank you for your time.
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Dryer
on September 4, 2023
Posted by: Greerfire
from Eagar AZ
Overall we like the Dryer. Initially it automatically started drying on EcoDry, EcoDry wasn't getting clothes dried. Once we figured it out it works as expected.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love It
on September 17, 2023
Posted by: KyGirl1
from Kentucky
Great Dryer glad I got it. Best one I’ve had.Buy it you won’t regret it. I’ve had cheaper dryers but this one is the best
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on October 26, 2023
Posted by: Rexy502
from NJ
The dryer completely dries clothes. It does take a while to dry the clothes. It is easy to use and looks nice.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
"The worst dryer I've ever had."
on March 19, 2024
Posted by: PapoLV
from Pahrump Nv
"It takes more than two hours to dry a load of lightweight clothes."
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 21, 2024
We are more than happy to help you with your new dryer. Dryer times can be based on multiple factors. Depending on your load, a drying time of 2 hours is not abnormal. We recommend viewing some drying tips at the link below to help with the drying of certain loads.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34627&_ga=2.190441707.1761194507.1710770619-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34627&_ga=2.190441707.1761194507.1710770619-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not dry completely
on March 20, 2024
Posted by: Bill in Oregon
Does not fully dry a mixed load of laundry in the sensor dry mode regardless of what settings I put it on. It also doesn't support wrinkle care.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, March 20, 2024
We'd like to assist you with the sensor dry mode and wrinkle care on your dryer. If clothes are taking a long time to dry, we suggest sorting the cycle load and referring to this link for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
To use the wrinkle care feature, we recommend referring to page 8 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--a7M0_lTt--/6559c8a1af5cf7016c6def08772592044ddf07ac.pdf?_ga=2.61194796.180841543.1710772419-1676878804.1700237661
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
To use the wrinkle care feature, we recommend referring to page 8 of the manual at this link:
https://products-salsify.geappliances.com/image/upload/s--a7M0_lTt--/6559c8a1af5cf7016c6def08772592044ddf07ac.pdf?_ga=2.61194796.180841543.1710772419-1676878804.1700237661
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com