Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
3
Good
on April 6, 2026
Posted by: Amaldonado
from San juan
Sensor either doesn’t work or doesn’t sense that great, after 55min drying it’s still humid and needs a second drying session. If I adjust the settings to high or in bedding it dries but not regular setting
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, April 8, 2026
We'd like to assist with your dryer's drying performance. This model has the EcoDry feature, and the cycle you select will default to this dry option. EcoDry is designed to reduce the total energy consumption of your selected sensor cycle, which means your clothes, towels, etc. may still be slightly damp when the cycle is finished. You can unselect EcoDry and select a different dryness level. Additionally, it's important that the dryer is level to ensure clothes are tumbling properly and making contact with the moisture sensors located in the lower, front of the dryer. You can find additional troubleshooting to improve the drying performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058. If the issue continues, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
Had this dryer for 8 orn9 months The buzzer/ bell barely makes any noise on high. You cannot hear it from other areas in the house. Such as upstairs when laundry room is downstairs. The wrinkle prevent only continues for possibly 10 minutes tops. And given that I cann hear when its done the clothes are inevitably wrinkled when I get there. The clothes come out wrinkled often regardless. I had none of these issues with the Samsung we used to have Also it doesnt dry the clothes well and takes multiple cycles. Specifically delicate and medium cycles. High randomly doesnt work well either I do not recommend this dryer to anyone.
Its also not smart so there's no way to know via my phone except to set a reminder myself. I did know it wasnt smart, but didnt think Id need it. Since there's no way to hear the sound of the buzzer when your shopping there was no way to know aboy this. Overall not good and wish to replace it.
GE- can you help me?
Response from geappliances.comBy Vikki, GE_Appliances, April 8, 2026
Try pressing the Sound button on your control panel repeatedly to ensure you do have it set to the loudest setting. We recommend checking the vent duct on the back of your dryer and the vent cap on the outside of your home for any obstruction or restriction as this could affect your drying times. We also recommend turning the Eco Dry feature off to optimize your drying times. If you continue to have issues, we recommend contacting our GE Appliances service team - Bodewell at 1-833-426-3393 to have your dryer evaluated and repaired as needed.
We use only one setting due to the others will not dry as well. But using that one setting it dries pretty quick.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, May 14, 2026
We'd like to assist with the drying performance of the other cycles. We recommend first checking to see if your unit is completely level to the ground, as this will help the items in the basket make contact with the moisture sensors and provide accurate drying results. We also recommend checking for any obstructions or kinks in the ductwork, as it can cause poor airflow. You can view some additional tips by checking our article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058.
We bought this dryer 7 months ago and it does NOT dry clothes. It will only heat up at all on the LOW setting and then it takes bout 4.5 hours to dry an average load of towels. Dryer Model #GTD58EBSVWS
Response from geappliances.comBy Adrian, Cafe_Appliances, April 6, 2026
We would like to assist you with this dryer. We strongly advise taking advantage of your manufacturer's limited warranty and schedule service with our Bodewell technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We have used the dryer for several weeks and find it very effective. Needed a couple of parts after the door was reversed and got instant great service from the parts guy (Scott or perhaps it was Roger?). So far so good!
Clothes come out free from wrinkles! Still getting to know this appliance.
Response from geappliances.comBy Julia, GE_Appliances, April 1, 2026
We're glad to hear your new dryer is delivering wrinkle-free results! We always recommend reviewing the Use and Care Manual for your new appliances, to ensure you're getting the most out of the appliance and its features. You can find your dryer's Manual here: https://products-salsify.geappliances.com/image/upload/s--U8h21IVx--/80509adbcc4074029478592026bc8b47388dd5a6.pdf