Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
5
Excellent device.
on November 18, 2024
Posted by: DGScustomer
So far excellent device thus far. Easy to use. Large capacity. Dries quickly. Nice addition of winklefree option. The sound system -- beep up completion -- could be a lot louder. Also appreciate that it is only 27 inches wide.
The automatic cycles are not getting the clothes dry. I end up having to add timed dry at the end of a cycle to get everything dry. It doesn't seem to heat at the same level as my old LG dryer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2024
We'd like to help with the drying performance of your dryer. It is important that the dryer is installed properly, and the front of the dryer is not blocked. You can find this information and further troubleshooting at this link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Use the Timed Dry if you want your clothes dry. This seems to be the only setting that works.
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2024
We're happy to provide information regarding the drying time. We recommend sorting the clothes according to size and fabric type. Please remove and clean the lint filter each cycle. The filter can be washed with warm soapy water to remove fabric softener residue from the screen. You can view the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We've had a few dryers over the last 28 years. This dryer has, so far, surpassed all of them. It has no difficulty (so far) handling the weight of bulky items like wet towels or bedding. The different drying options are fabulous and dried them in one go instead of multiple cycles like our old dryers. And you can't even tell it's running...not a peep. And the finished "alarm" is a low- sounding twinkle so it's not disruptive or loud. This is great for working from home. Overall, a great product that has surpassed our expectations. We are very happy with our purchase so far.