We’re happy to help with the sound level and heating performance of your dryer. We understand you’re comparing it to your previous unit, and it’s important to note that newer models can operate differently due to updated design standards, energy efficiency requirements, and production improvements. As a result, the heating performance may feel different, even though the dryer is functioning as intended.

Some vibration and noise during operation are normal. To help minimize sound, make sure the dryer is placed on a level surface and adjust the leveling legs as needed until it is evenly balanced. For steps on how to level, see page 16 of the Installation Instructions here: https://images.salsify.com/image/upload/s--f3_t_42Y--/yppnc3ffo7zkfp91lbcs.pdf

When combining heavy and light fabrics in a load, it's best to choose the 'More Dry' option. Be sure to clean the lint filter before every load and match the control settings to the load you are drying. For more information and helpful tips, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058

We’re glad to hear you appreciate the quiet drying performance, efficiency, etc. Among the dryer’s other great features, we particularly appreciate the My Cycle setting. This setting allows you to simplify the laundry process by saving your favorite settings as a preset for future use.

We’re confident the washer and dryer will both be serving your laundry needs well for many years to come. Enjoy!