Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.4
(1,242 Reviews)
Rating breakdown 1,242 reviews
5 Stars
887
4 Stars
189
3 Stars
58
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
747 out of
844)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Does not dry
on January 16, 2024
Posted by: JDJDJD
from Atlanta, GA
Had dryer less than 30 days. It did not dry well from the start and now doe snot dry at all. 4 cycles and clothes still wet.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 25, 2024
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for connecting with us. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for connecting with us. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Digital and dries great
on January 17, 2024
Posted by: Ltrain7
from Cohoes New York
The purchase was well worth it. I'm sure that I will buy another appliance soon
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
not happy
on January 17, 2024
Posted by: helpjh
Disappointed with the performance of the dryer. It takes twice as long as our old dryer to dry loads. Our old dryer was also GE and a very similar model. It dried very well, but kept falling apart. I guess it is time for a change to a deferent brand, since our ge washer, witch is same age as our old dryer, in now giving us trouble.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 25, 2024
Hi - We are truly sorry to hear how unhappy you are with your new dryer and the length of time it takes to dry a load. This is not the owner experience we want for you. Some thoughts regarding your concern - using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of your dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. GE Appliances does not recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely and affect drying performance. We also recommend you check for any type of obstruction in the venting or in the wall cap on the outside of your home. If you continue to experience long dry times, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule an appointment to have the dryer checked. We are confident our highly skilled service technicians can help. All our best! Vikki@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features
on January 18, 2024
Posted by: anubis4doo
from Belmont NH
Still learning how to run it but first load was great
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New Dryer
on January 20, 2024
Posted by: What I was looking for
from SC
Love the different drying levels in the GE dryer. Saves energy and shortens drying time
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy! Will not dry!
on January 20, 2024
Posted by: Investigate da stars
from Virginia
If I could give it a negative... I would! I ordered it brand new, in the box so, I expected it to be 100% functional. But, after the installation (by the installers) the dryer did not dry! It took about 3 cycles to make the clothes damp. Afterwards, I looked at the reviews and saw others had the same problem! I should have investigated before purchasing.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Lauren, GE_Appliances, January 26, 2024
Hi there - we regret any inconvenience caused by the drying issue you've encountered with your new dryer, and we understand your concern. To address this, we suggest referring to the troubleshooting section titled "Clothes take too long to dry" on page 12 of your manual: https://products-salsify.geappliances.com/image/upload/s--a7M0_lTt--/6559c8a1af5cf7016c6def08772592044ddf07ac.pdf -- Additionally, you may find useful tips in the article linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058 -- If these steps do not resolve the problem, we recommend scheduling service by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm -- We hope this is hel[ful and please feel free to reach out anytime if there is anything else we can assist with. Warm regards. Lauren@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
basic but wonderful
on January 21, 2024
Posted by: dippy dryer
from springfield Or.
pretty happy with the dryer, it works for my needs.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good
on January 21, 2024
Posted by: Chill Will 325
from Columbus
So far, so good. Everything works perfectly. Works as described
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com