Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,105 Reviews)
Rating breakdown 1,105 reviews
5 Stars
803
4 Stars
170
3 Stars
48
2 Stars
31
1 Star
53
89%of customers recommend this product.
(
661 out of
739)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
4
Great features
on January 13, 2024
Posted by: minuteman
So far we like the features and ease of use. Love the alternatives for venting options but would have liked knockouts to be easier.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Dryer
on January 14, 2024
Posted by: Supermanlavoie
from Massachusetts
I’ve had the dryer for 3 days and so far so good as advertised.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking machine
on January 15, 2024
Posted by: Kenzie419
It's just ok. Gotta dry clothes twice,to let dry.Using setting and hopefully things will be better. doesn't get as much lint in basket as previous dryers I've owned. Leaves dog hair on clothes, where as my other dryer didn't.
Response from geappliances.comBy Brittany, GE_Appliances, January 20, 2024
Hey there!
Thank you for sharing with us. We are very sorry that the dryer has not exceeded your expectations. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. We have provided a link to assist with the drying performance. This unit should not take an extended amount of time to dry normal loads.
https://geapp.lightning.force.com/lightning/r/Knowledge__kav/ka04P000000VKkhQAG/view
The insight you’ve given us will be sent to our design and quality teams for review and future development. We appreciate your time and value your opinions.
-Brittany@GEAppliances
Thank you for sharing with us. We are very sorry that the dryer has not exceeded your expectations. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. We have provided a link to assist with the drying performance. This unit should not take an extended amount of time to dry normal loads.
https://geapp.lightning.force.com/lightning/r/Knowledge__kav/ka04P000000VKkhQAG/view
The insight you’ve given us will be sent to our design and quality teams for review and future development. We appreciate your time and value your opinions.
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
EASY TO USE
on January 15, 2024
Posted by: CAPHAM
from SALEM, OREGON
THE DRYER IS EVERYTHING WE ANTICIPATED. EASY TO USE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on January 16, 2024
Posted by: lmac808
from HAWAII
I Just love my new dryer. I like the way it sense when my clothes are dry and if needed it cuts the drying time .
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not dry
on January 16, 2024
Posted by: JDJDJD
from Atlanta, GA
Had dryer less than 30 days. It did not dry well from the start and now doe snot dry at all. 4 cycles and clothes still wet.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 25, 2024
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for connecting with us. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for connecting with us. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Digital and dries great
on January 17, 2024
Posted by: Ltrain7
from Cohoes New York
The purchase was well worth it. I'm sure that I will buy another appliance soon
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
not happy
on January 17, 2024
Posted by: helpjh
Disappointed with the performance of the dryer. It takes twice as long as our old dryer to dry loads. Our old dryer was also GE and a very similar model. It dried very well, but kept falling apart. I guess it is time for a change to a deferent brand, since our ge washer, witch is same age as our old dryer, in now giving us trouble.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 25, 2024
Hi - We are truly sorry to hear how unhappy you are with your new dryer and the length of time it takes to dry a load. This is not the owner experience we want for you. Some thoughts regarding your concern - using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of your dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. GE Appliances does not recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely and affect drying performance. We also recommend you check for any type of obstruction in the venting or in the wall cap on the outside of your home. If you continue to experience long dry times, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule an appointment to have the dryer checked. We are confident our highly skilled service technicians can help. All our best! Vikki@GEAppliances
Written by a customer while visiting geappliances.com