This is the worst dryer I've ever had. It takes two 90 minute cycles on high to dry one load of towels (for two people). I wish I could return it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 13, 2025
We have provided some troubleshooting tips to help with your dryer taking too long to dry clothes at the link below. If these tips do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Doesn't get everything dry in one cycle. Have to go through the load to take out what's still wet or damp and put back through.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We'd like to assist you with your dryer not drying properly. We recommend referring to the article below for troubleshooting: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue persists, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We never leave reviews but this one was worth the time. Not even two weeks old and it is shorted to ground internally, waiting on a repairman. The matching washer has had a burning smell, so our confidence is low in it as well. Should’ve kept the 18 year old Maytag Bravos. If you buy these, good luck!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We're sorry to hear that your new dryer isn't operating as expected. We're glad that a service appointment has been scheduled and we're confident the issue will be resolved.
As far as the washer, a burning smell coming from the unit could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell. To tell if the odor is from the inlet hoses:
1.) Start the washer so it fills with hot water. 2.) Stop the washer before it starts to agitate.
If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.