We bought a new GE Washer and Dryer 1 1/2 weeks ago. The dryer is already broken. Control panel works, but it simply won’t start. The only option I was given was to wait for a local company technician to contact me and schedule an appointment. The next load was to wash baby bedding for our grandson that we are babysitting for the first time. Very disappointing to say the least.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 16, 2025
We see that you have service scheduled with one of our certified technicians, and we are confident that they will get your dryer back up and running as quickly possible.
Not happy with the performance. Have to use multiple cycles to get the clothes dry.
Response from geappliances.comBy Diego, GE_Appliances, June 13, 2025
We would like to improve your unit's drying performance. We recommend sorting your load properly, Thick, heavy, bulky fabrics need more dry time than lightweight fabrics. Additionally, we recommend cleaning the lint filter every load. You can find additional tips at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If your issue persists after troubleshooting, we recommend scheduling service with one of our technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Clothes need to be dried many times to actually dry them. It's makes a weird noise that seems normal for this product. Annoying and not as good as expected
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 11, 2025
We're here to support you with your dryer. There are a few possible causes when it comes to the unit taking a while to dry loads, such as improper sorting, the lint filter being full, or even large loads of heavy fabrics. We recommend referring to the troubleshooting section on page 12 of the owner's manual for guidance. Here is the link: https://products-salsify.geappliances.com/image/upload/s--twdH2OD5--/80509adbcc4074029478592026bc8b47388dd5a6.pdf
You can also refer to the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
It is normal for the unit to make some interesting sounds while in operation. These include a squeak as it starts up, as well as the sound of the drum as it turns. For more information on sounds, you can visit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411#:~:text=Some%20start%2Dup%20squeak%20is,coins%2C%20paper%20clips%2C%20etcetera.
If the drying issue persists, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Quite surprising to see the capacity of this slim looking dryer. GE has always been our brand of choice, and this product falls in line with what we’ve come to expect!