We’re happy to help with the sound level and heating performance of your dryer. We understand you’re comparing it to your previous unit, and it’s important to note that newer models can operate differently due to updated design standards, energy efficiency requirements, and production improvements. As a result, the heating performance may feel different, even though the dryer is functioning as intended.

Some vibration and noise during operation are normal. To help minimize sound, make sure the dryer is placed on a level surface and adjust the leveling legs as needed until it is evenly balanced. For steps on how to level, see page 16 of the Installation Instructions here: https://images.salsify.com/image/upload/s--f3_t_42Y--/yppnc3ffo7zkfp91lbcs.pdf

When combining heavy and light fabrics in a load, it's best to choose the 'More Dry' option. Be sure to clean the lint filter before every load and match the control settings to the load you are drying. For more information and helpful tips, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058

We want to help you with your dryer. Your dryer has a feature called Eco Dry/eDry. This feature is available on available for Bulky Items, Towels/Sheets, Cottons, Mixed Load, Jeans, Casuals and Delicates. When the eDry button is pressed, cycle settings change to reduce the total energy consumption of the selected sensor cycle.

Cycle times will change when eDry is selected. The eDry option will default to "ON" for Cottons. For optimal energy savings, turn eDry on. For optimal drying times, turn eDry off.

If turning off the eDry doesn't help with your clothes drying better, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.

We recommend scheduling an appointment with our Bodewell Service Team so they can come to inspect your dryer by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.