Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.4
(1,242 Reviews)
Rating breakdown 1,242 reviews
5 Stars
887
4 Stars
189
3 Stars
58
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
747 out of
844)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
2
Disappointing
on January 27, 2026
Posted by: Iac23
from Richmond, VA
I am not impressed. I don’t think it is drying the clothes as well as previous dryers. I have to put it on for longer time and use the time setting because all of the other settings don’t get the clothes fully dry. Also the lint tray is not easy to slide out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 27, 2026
We would like to provide guidance with this dryer. Drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We recommend the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. We don't recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. We also advise removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Your feedback is extremely important to us. We will pass these comments regarding the lint filter along to our product team to review.
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Your feedback is extremely important to us. We will pass these comments regarding the lint filter along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for 1 year
on January 29, 2026
Posted by: Scheevel
from Lubbock TX
Dryer worked fine for a year but recently started making this awful squeaking sound. I’m extremely disappointed with this product from GE not just from the dryer failing, but because it happened 13 months from when I bought it and the warranty is only good for 12 months. For a dryer that is basically brand new, now I have to pay to have it serviced or replaced. Thanks GE.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 30, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dryer!
on February 6, 2026
Posted by: Tom1945
Works great its a good dryer! And has great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud thump every time the drum rotates
on February 13, 2026
Posted by: mg888
from Iowa
I bought this dryer to replace a previous GE dryer that was similar to this model. The new one makes a loud thumping sound every time the drum rotates. This happens even if the dryer is empty. I’ll be calling my vendor tomorrow about this. Hopefully, they will resolve it at no cost to me.
Update: the repair person said that the problem was a quality issue with the drum, and ordered a replacement drum.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Don, GE_Appliances, February 10, 2026
We'd like to assist with your dryer's thumping sound. It's important that you make sure your dryer is level, is on a solid, secure floor and that nothing is leaning against it. You can click here for more information about leveling your dryer: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17925.
If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service
If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor performance
on February 9, 2026
Posted by: MillsT
Sadly it is one of my very poor purchases. The only drying setting that works is heat (none of the auto options dries the cloths. Unfortunately I travel as well as caring for a special needs daughter otherwise I would have returned the device.
Response from geappliances.comBy Dianna, GE_Appliances, February 11, 2026
We would like to help and provide some guidance. In the manual on page 12 section “The Dry dryness level was chosen but load is still damp" will have troubleshooting information. If you’re still experiencing this issue after troubleshooting we recommend reaching out to our Bodewell Service team for an appointment at the phone number or link here- 833-426-3393 https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
2
Won't Dry Clothes
on February 10, 2026
Posted by: Bad dryer 1
from Stone Mountain
I'm not sure if my dryer is defective but it takes three sometimes four cycles for my loads to dry on medium heat. I prefer the low setting but it never dries on the low heat setting. I clean the filter after each cycle and that still doesn't work.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 11, 2026
We are happy to provide guidance with this dryer. Drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We recommend the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. We don't recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. We also advise you to continue removing and cleaning the lint filter each time it is used.
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We have provided some additional troubleshooting tips to help with the drying of your items here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com
Customer Rating
5
Well satisfied
on February 18, 2026
Posted by: Jom2026
It’s a beautiful quiet machine. It will supply all of our needs for years to come
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product but ducting was a problem
on February 20, 2026
Posted by: mk1968
from Ohio
Dryer performs fine but the exhaust duct connection was larger than 4", and I was unable to connect a rigid fitting to it. I had to use flexible ducting, not the preferred way to do it
I would recommend this to a friend!
Written by a customer while visiting geappliances.com