Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.4
(1,242 Reviews)
Rating breakdown 1,242 reviews
5 Stars
887
4 Stars
189
3 Stars
58
2 Stars
39
1 Star
69
89%of customers recommend this product.
(
747 out of
844)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Piece of junk
on May 2, 2025
Posted by: T1ffany
Does not dry, has never dried, some times loads can take 6 hrs to dry, and I have had to make my loads much smaller to accommodate this issue so I still don't know what it's problem is. My husband has taken it out and tried to fix the connection with no help. I will open it up when it's been drying for an hour and half and it won't even be warm. Worst purchase of my life. STEER CLEAR OF THIS!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 5, 2025
We want to help out with your dryer taking too long to dry. We suggest checking the following article for tips that can help remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
1st experience not great
on May 2, 2025
Posted by: washerearthdeathinfinity
controls were confusing ... needed help to get the thing to work.
Response from geappliances.comBy Adrian, GE_Appliances, May 6, 2025
We know the importance of having a new appliance that is easy to operate. However, we are confident that once you get comfortable with the controls you will enjoy this dryer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Quality
on May 3, 2025
Posted by: Cody222
We never leave reviews but this one was worth the time. Not even two weeks old and it is shorted to ground internally, waiting on a repairman. The matching washer has had a burning smell, so our confidence is low in it as well. Should’ve kept the 18 year old Maytag Bravos. If you buy these, good luck!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We're sorry to hear that your new dryer isn't operating as expected. We're glad that a service appointment has been scheduled and we're confident the issue will be resolved.
As far as the washer, a burning smell coming from the unit could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell. To tell if the odor is from the inlet hoses:
1.) Start the washer so it fills with hot water.
2.) Stop the washer before it starts to agitate.
If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.
As far as the washer, a burning smell coming from the unit could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell. To tell if the odor is from the inlet hoses:
1.) Start the washer so it fills with hot water.
2.) Stop the washer before it starts to agitate.
If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on May 3, 2025
Posted by: UMfan
from Georgia
Doesn't get everything dry in one cycle. Have to go through the load to take out what's still wet or damp and put back through.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We'd like to assist you with your dryer not drying properly. We recommend referring to the article below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue persists, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue persists, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Great choices!
on May 3, 2025
Posted by: Sue870
from Greene RI
Love all the choices to dry my clothes. Very easy to figure out!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing product
on May 4, 2025
Posted by: Brew0117
It’s the most quite dryer I’ve ever had and the washing machine is quite also it’s amazing
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice and quiet dryer
on May 7, 2025
Posted by: Loquilla
Still learning the cycles. Sometimes my clothes is still wet when cycle is done.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on May 9, 2025
Posted by: Steele20
Super light weight, easy to use, tons of options and sleek design
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com