I purchased the matching set. Dryer never dryes on the first try no matter what setting. Takes 3 cycles most times. Vents right out the back to outside 2 ft of duct. Washer has had a terrible smell form day one. Even on High spin still much wetter than my old Samsung. I have owned these 29 days as of this post. I will start the process of calling the repair tech as often as needed until its corrected
Features
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Performance
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Quality
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Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 9, 2024
Hello there! Thank you for taking the time to leave us a review. We are so sorry that your dryer is not drying your clothing items as expected. This is in no way the consumer experience that we strive for, and we recommend scheduling service to ensure that your new dryer is operating as designed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this drying issue resolved as quickly as possible. - Adrian@GEAppliances
I just received it today, I gave it the first use and it worked very well, very nice and elegant appearance, good price, it takes up little space and has as much drying capacity as a Samsung dryer that was more expensive before this GE, I am so far very happy with this GE, ..time will have the last word, ..don't forget to register this GE online for its guarantee..
We love the dryer. It dries well and we love the fact that we could change the side the door opens on. It has so many options to dry the clothes. It is nice that we can change the temperature to a lower heat if we want to.
It works well most of the time but occasionally it buzzes and the clothes are still damp and require more time to dry.
Response from geappliances.comBy Charlie, GE_Appliances, January 8, 2024
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances