Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Average customer rating
4.5
(1,103 Reviews)
Rating breakdown 1,103 reviews
5 Stars
801
4 Stars
170
3 Stars
48
2 Stars
31
1 Star
53
89%of customers recommend this product.
(
659 out of
737)
Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
1
Brand new broken dryer
on April 29, 2025
Posted by: TAJR
I just bought this dryer April 10, 2025. It’s already broken down. It does not stop running. It would not shut off. I’m very unhappy about this supposedly brand new GE dryer. I wish I could take it back and get a different one. Now I have to have a repair man come and fix it. I’m disgusted.
Response from geappliances.comBy Tierra, GE_Appliances, April 30, 2025
We'd like to assist you with your dryer breaking down. We see that a service appointment has been scheduled and we're confident the issue will be resolved by a certified Bodewell technician.
Written by a customer while visiting geappliances.com
Customer Rating
4
New and working
on April 29, 2025
Posted by: Dbo3
Used a few times since installation, works well, does what it's supposed.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on April 29, 2025
Posted by: Cookie 2025
from CA
Door is hard to close and would be better if the door was a pull down.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on April 30, 2025
Posted by: Jai Jai
Good product recommendations to everyone that is having doubts to get it
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Door reversal
on May 2, 2025
Posted by: Appliancelegend27
I am an appliance delivery and installer. Normally it only takes me about 15-30 minutes to do a door reversal. This door reversal took me over an hour. It seems simple just taking the screws off and rotating the back of the door 180 degrees and switching the hinges over to the other side. All of that was easy, the hard part was trying to line up all 3 pieces (back panel, front panel and hinges) so that I can screw them all together. I tried every which way, there was no way to screw all 3 back together the same way I unscrewed them. Instructions did not help with that part either, it basically said “yeah just switch the hinges over to the other side and screw it together” but it doesn’t show the actual technique/step to hold all 3 pieces (back panel, front panel and hinges) together to be able to screw them. I have done a lot of door reversals on many different brands and models and this one was by far the hardest. GE should have video tutorials on all their models for all services, with easy step by step solutions.
Response from geappliances.comBy Jonathon, GE_Appliances, May 5, 2025
We will be passing your comments about the hinge reversal process over to our product team to review. This way we can work towards more precise methods and improve on our models going forward. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on May 2, 2025
Posted by: T1ffany
Does not dry, has never dried, some times loads can take 6 hrs to dry, and I have had to make my loads much smaller to accommodate this issue so I still don't know what it's problem is. My husband has taken it out and tried to fix the connection with no help. I will open it up when it's been drying for an hour and half and it won't even be warm. Worst purchase of my life. STEER CLEAR OF THIS!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 5, 2025
We want to help out with your dryer taking too long to dry. We suggest checking the following article for tips that can help remedy this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
1st experience not great
on May 2, 2025
Posted by: washerearthdeathinfinity
controls were confusing ... needed help to get the thing to work.
Response from geappliances.comBy Adrian, GE_Appliances, May 6, 2025
We know the importance of having a new appliance that is easy to operate. However, we are confident that once you get comfortable with the controls you will enjoy this dryer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Quality
on May 3, 2025
Posted by: Cody222
We never leave reviews but this one was worth the time. Not even two weeks old and it is shorted to ground internally, waiting on a repairman. The matching washer has had a burning smell, so our confidence is low in it as well. Should’ve kept the 18 year old Maytag Bravos. If you buy these, good luck!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 6, 2025
We're sorry to hear that your new dryer isn't operating as expected. We're glad that a service appointment has been scheduled and we're confident the issue will be resolved.
As far as the washer, a burning smell coming from the unit could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell. To tell if the odor is from the inlet hoses:
1.) Start the washer so it fills with hot water.
2.) Stop the washer before it starts to agitate.
If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.
As far as the washer, a burning smell coming from the unit could be the inlet hoses. Sometimes new inlet hoses put off a strong rubber odor that can be mistaken for a burning smell. To tell if the odor is from the inlet hoses:
1.) Start the washer so it fills with hot water.
2.) Stop the washer before it starts to agitate.
If you can smell the burning rubber from only the fill cycle (no motor or pump running) before it even starts to agitate, the problem is just the hoses. This is normal and will start to fade over time.
Written by a customer while visiting geappliances.com