Customer Reviews for GE - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Diamond Gray
Customer Rating
5
GE appliances Laundry and Dryer set are very easy
on January 29, 2024
Posted by: willybueno
from Pearland
First, GE appliances Laundry and Dryer set are very easy to maintain and use. In 15 years experience in laundry I had never had this experience and nothing to complain about since it is a great product!! Amazing brand and I fully recommend to everyone!
Dryer is brand new and we are dealing with loads ending and clothes are still wet. Will reach out to GE to see what they can do.
Features
5
Performance
1
Quality
3
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 30, 2024
Hello- We are sorry that you are experiencing problems with your dryer not drying the clothing in one cycle. This is certainly not the experience we expect or wish for our consumers to have. Please look at this article for some troubleshooting tips.
If you are still not able to resolve the issue, we recommend taking advantage of your warranty. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. We appreciate you taking the time to write this review. -Krystal@GEAppliances
I love the dryer it works great and I like the look of it, at first i was skeptical because I’ve always had bigger side load dryers but this one matches the performance of rhe bigger fancy ones, I like it a lot it alot.
Looks stylish. Modern. Heats well. Quiet. I find that most of my batches I dont use any setting but Timed Dry otherwise towel setting towels are still wet. Clothes mixed loads or normal they are sometimes wet. But Timed Dry everything is dry. It's nice that it has options though. I feel like 80 mins is what most big loads need.
Looks awesome and fits in our space nicely. The main issue is it takes forever to dry! I've learned that if I do the sensor dry, it stops way too early, so I have started using timed dry and I can't set it for any less than 90 minutes or my clothes are still wet!!!
Response from geappliances.comBy Brittany, GE_Appliances, January 25, 2024
Hi there- Thanks for providing us with this feedback. We apologize for the aspects of your dryer that has not meet your families needs. The quality of our products is very important to us. The insight you’ve given us will be sent to our quality team. We have provided a troubleshooting article that may help with the drying performance of the unit.