Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Average customer rating
4.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
36
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
0
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Customer Rating
4
New Bosch 500 dishwasher
on October 23, 2025
Posted by: Doug
[This review was collected as part of a promotion.] We are happy with our new dishwasher. One concern was with the user instructions. They are very vague. Even the on line ones. There is no mention of the red light that comes on when the washer is operating. Red lights to me usually mean trouble.
Response from bosch-home.comBy RH, BSH, October 23, 2025
Thank you for sharing your review! We're thrilled to hear you're happy with your dishwasher, but we apologize for the confusion regarding the user instructions and the red light indicator. Your feedback is valuable as we work to improve clarity for all customers, and we'll be sure to pass it along to our product team. If assistance is needed, feel free to contact us at 1-800-944-2904 or BoschCare@bshg.com. We're here to help. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Disappointed and Frustrated
on October 22, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] I have heard nothing but good things about Bosch dishwashers from repair people working on other brands we have owned, so it was a shock to us when we got this installed that we can't load as many dishes into it and the racks are absolutely impossible to load dishes and bowls without them laying on each other. This causes clanking noises when washing so the noise level on this is worse than our previous one. Silverware is directed to the top shelf that my wife absolutely hates to use. If we could return this, we would do so without hesitation. It seems to wash ok, but the drying is far worse than other brands we have purchased. I'm giving it 2 stars because it is getting things clean, we just have to hand dry them before we put them away. I honestly don't know how others have rated this so well based on rack layout, noise level and drying ability.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, October 22, 2025
Thank you for sharing your feedback. We’re sorry to hear that your experience with your Bosch dishwasher has not met your expectations. Your comments about the loading capacity, noise level, and drying performance are very important to us. Our dishwashers use an energy-efficient condensation drying system called PureDry™. You can learn more about this process and find tips to optimize drying results here: https://tinyurl.com/yr85akdw. For tips on maximizing loading space, please check: https://tinyurl.com/22x4n376. If you need assistance, don’t hesitate to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch for life
on October 19, 2025
Posted by: Kellie
I love my new dishwasher. Just replaced my old one that lasted for 14 years and over 5,000 wash loads! Love the new features! Bosch for life.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love ❤️ it
on October 18, 2025
Posted by: Spartan grandma
[This review was collected as part of a promotion.] Happy with the quietness. The light indicating when dishwasher is in use is a real plus. The 3rd rack for cooking utensils is a game changer for loading dishwasher. Have already noticed a drop in water bill.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch 500 Dishwasher
on September 21, 2025
Posted by: Fred
[This review was collected as part of a promotion.] Instructions on line leave a lot to be desired. Controls are tricky to learn without graphics to show what buttons to actually push and what the dispaly should be
Written by a customer while visiting bosch-home.com