Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Average customer rating
4.5 out of 5
4.5
(55 Reviews)
Open Ratings Snapshot
Rating breakdown 55 reviews
5 Stars
38
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
0
86%of customers recommend this product. 
(
38 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Customer Rating
5 out of 5
5
Fine dishwaster
on November 2, 2025
Posted by: Twin
[This review was collected as part of a promotion.] For us, this replaced a 12/year old Bosch dishwasher we left behind when we sold our house. I noticed right away that the new one's wire racks are not as thick as the old one. It. Is not the same, but being a Bosch is is quiet and does a good job cleaning. Change is hard!
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
Good dishwasher
on October 27, 2025
Posted by: zipman
Very quiet. Easy to load. Really like the top 3rd rack for silverware and flat items. Only issue is the drying is not the best. But it's a good machine overall
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, October 28, 2025
Hi, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
New Bosch 500 dishwasher
on October 23, 2025
Posted by: Doug
[This review was collected as part of a promotion.] We are happy with our new dishwasher. One concern was with the user instructions. They are very vague. Even the on line ones. There is no mention of the red light that comes on when the washer is operating. Red lights to me usually mean trouble.
Response from bosch-home.comBy RH, BSH, October 23, 2025
Thank you for sharing your review! We're thrilled to hear you're happy with your dishwasher, but we apologize for the confusion regarding the user instructions and the red light indicator. Your feedback is valuable as we work to improve clarity for all customers, and we'll be sure to pass it along to our product team. If assistance is needed, feel free to contact us at 1-800-944-2904 or BoschCare@bshg.com. We're here to help. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
2 out of 5
2
Disappointed and Frustrated
on October 22, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] I have heard nothing but good things about Bosch dishwashers from repair people working on other brands we have owned, so it was a shock to us when we got this installed that we can't load as many dishes into it and the racks are absolutely impossible to load dishes and bowls without them laying on each other. This causes clanking noises when washing so the noise level on this is worse than our previous one. Silverware is directed to the top shelf that my wife absolutely hates to use. If we could return this, we would do so without hesitation. It seems to wash ok, but the drying is far worse than other brands we have purchased. I'm giving it 2 stars because it is getting things clean, we just have to hand dry them before we put them away. I honestly don't know how others have rated this so well based on rack layout, noise level and drying ability.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, October 22, 2025
Thank you for sharing your feedback. We’re sorry to hear that your experience with your Bosch dishwasher has not met your expectations. Your comments about the loading capacity, noise level, and drying performance are very important to us. Our dishwashers use an energy-efficient condensation drying system called PureDry™. You can learn more about this process and find tips to optimize drying results here: https://tinyurl.com/yr85akdw. For tips on maximizing loading space, please check: https://tinyurl.com/22x4n376. If you need assistance, don’t hesitate to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Bosch for life
on October 19, 2025
Posted by: Kellie
I love my new dishwasher. Just replaced my old one that lasted for 14 years and over 5,000 wash loads! Love the new features! Bosch for life.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Love ❤️ it
on October 18, 2025
Posted by: Spartan grandma
[This review was collected as part of a promotion.] Happy with the quietness. The light indicating when dishwasher is in use is a real plus. The 3rd rack for cooking utensils is a game changer for loading dishwasher. Have already noticed a drop in water bill.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
New Bosch 500 Dishwasher
on September 21, 2025
Posted by: Fred
[This review was collected as part of a promotion.] Instructions on line leave a lot to be desired. Controls are tricky to learn without graphics to show what buttons to actually push and what the dispaly should be
Written by a customer while visiting bosch-home.com
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