Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Average customer rating
4.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
36
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
0
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - White
Customer Rating
3
Second Bosch dishwasher, sorry to say
on November 13, 2025
Posted by: CDiamond
[This review was collected as part of a promotion.] Sad to give up my 20-year-old Bosch when it stopped working recently. The new one is absolutely NO match! Just the releasing of the door latch was ominous--light weight and loosey-goosey. The design is a mystery that the paper info
that comes with it does not solve. I wish that people who put
tpgether info for customers would use simple organization of the print info in clear categories and in logical order. As one representative example of this, the usual (and simple!) "On/Off" button is not marked with those simple, traditional words! Silly to complain of this, since it is obvious by the physical placement on the top edge of the door that this is the "start" button, but the niceties of direct messaging continue to be ignored in the accompanying brochure. (example: why is the crucial "Button A" not more logically identified as the "change cycle" button on the machine edge? Instead we are told it is the "Speed60" cycle.). I have finally militated against the un-necessary elaborations of the new model and its Byzantine instruction brochure by using only the buttons that are basic, although it took a while to determine them! I wish I had my first Bosch back! It didn't rattle whenever the door moved, it was solid and quiet without all the silly
choices for what is still a very basic process--removing dirt from the surface with hot water and soap. (Did I mention that I also paid double for this new iteration?). Sorry to sound so sour, but you asked for my reaction and I would say, in general, get someone who knows how to organize a care manual in print form to re-edit that item and do not assume that we will all just start using our digital links or online sources to use your products! That is silly. Hands on is best; brain and language
can make your product perform with simple, logical instructions. (That accompanying brochure is really poorly laid out and written!--probably because you expect customers to simply link to the digital info, etc. It beats me--twenty years of change not all needed! ("Less is more.")
that comes with it does not solve. I wish that people who put
tpgether info for customers would use simple organization of the print info in clear categories and in logical order. As one representative example of this, the usual (and simple!) "On/Off" button is not marked with those simple, traditional words! Silly to complain of this, since it is obvious by the physical placement on the top edge of the door that this is the "start" button, but the niceties of direct messaging continue to be ignored in the accompanying brochure. (example: why is the crucial "Button A" not more logically identified as the "change cycle" button on the machine edge? Instead we are told it is the "Speed60" cycle.). I have finally militated against the un-necessary elaborations of the new model and its Byzantine instruction brochure by using only the buttons that are basic, although it took a while to determine them! I wish I had my first Bosch back! It didn't rattle whenever the door moved, it was solid and quiet without all the silly
choices for what is still a very basic process--removing dirt from the surface with hot water and soap. (Did I mention that I also paid double for this new iteration?). Sorry to sound so sour, but you asked for my reaction and I would say, in general, get someone who knows how to organize a care manual in print form to re-edit that item and do not assume that we will all just start using our digital links or online sources to use your products! That is silly. Hands on is best; brain and language
can make your product perform with simple, logical instructions. (That accompanying brochure is really poorly laid out and written!--probably because you expect customers to simply link to the digital info, etc. It beats me--twenty years of change not all needed! ("Less is more.")
I would recommend this to a friend!
Response from bosch-home.comBy TM, CS, November 14, 2025
Hi, Thank you for your review. We are truly sorry to hear of any difficulties or disappointment you may be experiencing with your Bosch dishwasher. We value your feedback and appreciate you reaching out. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Fantastic Product! Cleanup is so much easier!
on November 13, 2025
Posted by: M.A.C.
[This review was collected as part of a promotion.] This dishwasher has made cleanup after dinner so much easier! I just scrape the dishes and put them in the dishwasher. They come out sparkling clean! What a timesaver! Really, no rinsing!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
New to Bosch
on November 12, 2025
Posted by: Vince
[This review was collected as part of a promotion.] Just had my dishwasher installed today. So far, the quality of the build seems much better the past GE's I've had. This will be family's fourth dishwasher. I went with Bosch after multiple family members recommended the 500 series for reliability.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Smelly machine!
on November 10, 2025
Posted by: Annabelle
[This review was collected as part of a promotion.] Our dishwasher has emitted a terrible odor since the day we bought it. Running an empty load with vinegar only does nothing to remove it. Awful! Otherwise, it does a good job cleaning dishes.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, November 11, 2025
Hi, thank you for your review. We are sorry to hear about your experience and apologize for any inconvenience it may have caused. To help you address the odor issue in your dishwasher, we have provided a link with information on possible causes and tips for eliminating these odors: https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-smells. If you have any questions, please feel free to contact our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
We love our Bosch dishwasher
on November 8, 2025
Posted by: SSinVermont
[This review was collected as part of a promotion.] This is the second Bosch dishwasher we've purchased.. our last one lasted over 20 years!... it's so quiet and does an excellent job of cleaning dishes, silverware Snd pots and pans... we are very happy with it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch Dishwasher
on November 5, 2025
Posted by: Busy Scouter
[This review was collected as part of a promotion.] Excited about using this new robot to get my dishes cleaned. In addition to the panel buttons the cycles can be customized via mobile phone.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Fine dishwaster
on November 2, 2025
Posted by: Twin
[This review was collected as part of a promotion.] For us, this replaced a 12/year old Bosch dishwasher we left behind when we sold our house. I noticed right away that the new one's wire racks are not as thick as the old one. It. Is not the same, but being a Bosch is is quiet and does a good job cleaning. Change is hard!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good dishwasher
on October 27, 2025
Posted by: zipman
Very quiet. Easy to load. Really like the top 3rd rack for silverware and flat items. Only issue is the drying is not the best. But it's a good machine overall
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, October 28, 2025
Hi, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Written by a customer while visiting bosch-home.com