Customer reviews from bestwayusa.com
Bestway - Flowclear 2500 GPH Above Ground Swimming Pool Water Filter Pump
Average customer rating
4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
44
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
13
69%of customers recommend this product.
(
31 out of
45)
Customer Reviews for Bestway - Flowclear 2500 GPH Above Ground Swimming Pool Water Filter Pump
Customer Rating
5
on May 12, 2022
Posted by: ruth s
[This review was collected as part of a promotion.] this is a heavy duty filter pump. it has clear instructions and is easy to install. It also is visible because of clear casinv on filter as to when filter needs replacement or cleaning. I also love the timer so you know when it is running and isn't forgotten and/or running all day. this is great filter pump and price is very reasonable as well.
Written by a customer while visiting Field Agent
Customer Rating
4
on May 22, 2022
Posted by: dylan t
[This review was collected as part of a promotion.] The pump is made out of high quality and solid material. Very easily put together and the power cable is long making the pump very easy to move around. With 2500 gal/hr capacity, it could fill out the pool in no time. The pump fitting is quite universal and it can easily fit with most of above ground pool with quite wide range of volume/size from a small one at 300 gallons all the way to 16,400 gallons. Impressive! The price is rather expensive though.
Written by a customer while visiting Field Agent
Customer Rating
5
Great
on October 26, 2022
Posted by: Anonymous
This pump is just what's I needed it's quiet and efficient!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Died, second season
on June 23, 2023
Posted by: Kenbos
from New York
Gender:Male
I bought expectations to be great, 1st summer was great, after putting unit away for winter and reinstall new summer, found the pump no longer pump water... disappointed and upset...will call company to see if they will accommodate.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 26, 2023
Hello, we are sorry to hear that your pump is not working correctly for you. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Excellent upgrade
on June 25, 2023
Posted by: Aycie1956
from Shafter, CA
Gender:Male
This pump is just the upgrade that my pool needed. Only had it 1 week but has made a very big difference in clearing the water especially in the operation of the skimmer.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Filter
on June 28, 2023
Posted by: River dee
from Trenton nj
Gender:Female
I bought my first one which came with the pool. It didn’t even last year. I had it replaced by the warranty and the second one didn’t even last a month and I was told my warranty was expired. I don’t know how it wasn’t even a month old.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 28, 2023
Hello, we are sorry to hear that you are disappointed with your pump. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Quit working after 1 year
on July 4, 2023
Posted by: Money pit
Electrical keeps shutting off so pump is useless. Sick of paying for extra chemicals because the pump doesn’t work like it should.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, July 6, 2023
Hello, we are sorry to hear that your pump is not working correctly for you. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Quit in less then 2 months
on August 11, 2023
Posted by: Jessy
from Ingalls Indiana
Gender:Female
This pump came with our pool period it's been set up for about a month, and a 1/2 period pump has already stopped working! When it was working, we struggled to keep the water clear and not turn green. The timer on the plug would always reset 1 hour.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, August 15, 2023
Hello, we're very sorry to hear that your pool's pump has stopped working for you after 2 months of use. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com