Customer reviews from bestwayusa.com
Bestway - Flowclear 2500 GPH Above Ground Swimming Pool Water Filter Pump
Average customer rating
4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
44
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
13
69%of customers recommend this product.
(
31 out of
45)
Customer Reviews for Bestway - Flowclear 2500 GPH Above Ground Swimming Pool Water Filter Pump
Customer Rating
1
Bad pump
on May 23, 2024
Posted by: Debbrado
from NC
Gender:Female
I am now going on my 4th pump within 4 years, they crack at the seam on the bottom
No, I would not recommend this to a friend.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Absolutely AWFUL
on July 6, 2025
Posted by: HB03
from Fort Mitchell, AL
Gender:Female
Stay away from this pump for the love of the most high !!!
Got the pool a year ago & the pump was okay but almost like it wasn’t strong enough for the size pool we have even though it….came with the pool? Didn’t think much of it until it went out. It was time to shut the pool down anyways so we didn’t replace it until about 2 months ago. The new one (we got the EXACT same pool pump might I add) didn’t even make it a month and a half….it turns on when it feels like it, suctions more air than water (we’ve made sure all the fitting are right, rings aren’t damaged, and water level is where it’s supposed to be), and just doesn’t work. It’s irritating to spend so much money on something for your kids for them to not even be able to use it cause it doesn’t work the way it should.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, Bestway USA, July 15, 2025
Hello, we are so sorry that your pump is not working correctly for you. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com
Customer Rating
2
Junk
on June 3, 2023
Posted by: Angry single mom
from Ohio
Gender:Female
I am on my 3rd pump for the second summer. The electrical components keep shutting the pump off. When it works it does a decent job. Now I have to order another pump or I loose all my water.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 5, 2023
Hello, we are sorry to hear that your pump is not working correctly. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Pool pump sucks
on July 6, 2023
Posted by: Best way sucks
from Lodi California
Gender:Female
I bought two of these and they both did not last so now once again I need a new pool filter pump and don’t want to buy this cheap thing for a 3 rd time and have it also quit working!!! No clue what kind of pump to buy for my pool hate this!!!
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, July 6, 2023
Hello, we are truly sorry that your pump isn't working for you. If you have any question: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Posted by: lcm64
from Mississippi Delta
Gender:Female
Verified Purchase:Yes
Bought this pump because the one that came with the pool was not circulating the water well.
This pump really did the trick! The water is circulating so much better and my pool is staying cleaner!
This pump really did the trick! The water is circulating so much better and my pool is staying cleaner!
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Did NOT last long at all!!!
on June 24, 2023
Posted by: Regular DIY Guy
from Florida
Gender:Male
Purchased Feb 2023, stopped working Jun 2023. I expected at least two years of operation out of this product but instead only got less than 5 months. Located in FL and have pump on timer so it runs 6 hours per day (8 hours during heavy pollen). Filter is kept clean and small outdoor table covers pump for some weather/sun protection.
Very disappointed in length of service received from this product.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 26, 2023
Hello, we are very sorry to hear that your pump has stopped working after 5 months of use. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Great affordable kid pool!
on June 2, 2025
Posted by: DMBehmer87
from Milwaukee wi
Gender:Female
This is a great affordable product, we are on year 3 with it! Filter works awesome- man it gets disgusting!
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
4
great pump, but.......
on September 29, 2023
Posted by: catherine58
from caribbean
Gender:Female
I received my pump last June, works great, but......the o-rings wear out very quickly (especially the one on part #9, so pool leaks all the time)and no one here seems to be able to help me to buy new ones (certainly not Bob the Bot) also, the hoses cracked within 3 months...any idea where I can get the proper o-rings?
Written by a customer while visiting bestwayusa.com