Customer reviews from kitchenaid.com
KitchenAid - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
49
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
3
86%of customers recommend this product.
(
74 out of
86)
Customer Reviews for KitchenAid - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range
Posted by: Sandy
from My. Vernon, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I 've had the range for 3 weeks. It takes 25 minutes for the oven to fully pre-heat and does not keep consistent heat. One of the surface burners does not work. Not all burner displays light up.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
If only it worked as good as it looks... F6E9 error code
on July 10, 2017
Posted by: Fi
from Washington DC
Verified Purchase:No
We bought all brand new Kitchen Aid appliances during Black Friday last year. Purchased a fridge w/bottom freezer, dishwasher, microwave and this electric oven.
Most of our appliances are good. We like the fridge, love the microwave, and the dishwasher is ok (dishes are still completely wet at the end, doesn't dry well even with the Heated Dry setting on, but I can live with that).
This oven, however, is disappointing. First of all, it takes FOREVER to pre-heat. Like a half hour or more. Once it is pre-heated and you open it up for 2 minutes to put the baking dish in and shut the oven door, you'll notice the temp drop drastically and it'll take another 10-15 mins to come up to the temp you had set it had. Once it warms though, it's fine. Food cooks fairly well.
My main issue is the F6E9 we keep getting. Unit was installed in mid-December and about 3-4 weeks later, we noticed there was a random F6E9 error code on the display panel. We called the appliance store, they spoke to Kitchen Aid, someone came out to diagnose it, then they came back to repair some parts and we were told it should be fine. Then it happened again. And again. And again!
We have had technicians come out 3-4 times this past year to repair this issue. They've replaced whatever parts they think are causing the issue but it persists. The error code comes back after a few weeks.
Most annoyingly, usually we can hit "cancel" on the touch screen and the error code disappears so we can at least use the stove controls and see the temp etc. on the display panel.
Now, I have to replace the whole stove and hope the issue doesn't occur in the new one.
This time, however, the error code came back 5 days ago and now it won't go away. No amount of hitting cancel gets rid of it. So now, all my touch panel shows is the error code.
To say I expected better from Kitchen Aid would be an understatement. I am extremely disappointed in their appliance quality and will never be purchasing them again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Steve
from Satellite Beach FL
Verified Purchase:Yes
Bright red, easy to understand indicators on the control panel. Bar graph heating indicators are nice because I can see whats on high and what's not. Oven control indicators make sense too. Shows the set point temperature and the increasing temperature in contrasting colors. Largest element starts to boil a very large pot of water in about eight minutes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Sandy
from My. Vernon, WA
Verified Purchase:Yes
I 've had the range for 3 weeks. It takes 25 minutes for the oven to fully pre-heat and does not keep consistent heat. One of the surface burners does not work. Not all burner displays light up.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Enjoying using
on March 13, 2018
Posted by: tkaustin
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] I enjoy the features however, it is slow for the oven to reach selected temperature and I wish the owners manual was more clear and explained the error codes that I have received on two occasions.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Orlandosteph
from Orlando
Verified Purchase:Yes
[This review was collected as part of a promotion.] We selected this range because of its modern high tech appearance. I do enjoy its easy to clean smooth cook top. Since it doesn't have knobs, cleaning the control panel is a breeze. The sliding interior racks are super convenient. It does take a little while to preheat. But it's temperature is accurate; I know because I have actually tested it. I haven't tried the steam cleaning as of yet, but it definitely has a strong appeal to me.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Teri the chief cook and bottle washer
from Kansas City
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this right before Christmas. I love the features on this stove. Used the warming drawer while fixing Christmas dinner and my sides came out nice and warm. The big burners make it great when cooking a big pot of soup as it covers the whole bottom of the pot. The only complaint is the all black top is hard to keep clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Kevin Knoxville
from East Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of this KitchenAid stove seems to be very good and it's nice looking too. We love the front element that can be three sizes. Also, the boost feature is great for boiling water quickly.
There is room on the back burners for medium sized pots and the keep warm burner is great when preparing large meals.
We've only used the self cleaning cycle once and it worked well. It doesn't get too hot and only takes an hour. There were a few places that still needed scrubbing but those came off using only hot water and the scrubby pad. The self cleaning steam system seems to work as well as any other self cleaning oven we've had.
The gliding oven rack is so nice, I wish the other two were gliding as well. However, you can purchase them online if you want them. We have not used the steam cooking feature and most likely never will, just because we don't cook anything that needs steam. It might be nice for someone who bakes fresh fish though.
The warming drawer is great for those times when things bake at different temperatures and you need to keep something, already cooked, hot. We haven't learned how to use the slow cook feature yet. And frankly, the instructions are vague on that subject. I wish KitchenAid would provide a few recipes so that it would give me some ideas on how to use the warming drawer for cooking.
This model has loads of features without being too high priced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com