Customer reviews from bestwayusa.com
Bestway - Fast Set PVC 13' Round Inflatable Pool Set with Filter Pump & Repair Patch
Average customer rating
4.6
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
90
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
7
96%of customers recommend this product.
(
101 out of
105)
Customer Reviews for Bestway - Fast Set PVC 13' Round Inflatable Pool Set with Filter Pump & Repair Patch
Customer Rating
1
Air leak on the top ring at the seam
on June 1, 2025
Posted by: Hunter80
I just bought a new pool last weekend got the ring filled with air and filled it with water and there is a small leak on the air ring on the seam. I cannot get it patched to the point it will hold air . We have bought these pools in the past and have had no troubles. It just stinks it’s 90 degrees outside and all my son wants to do is go swimming in it .
Response from bestwayusa.comBy Bestway USA, Bestway USA, June 4, 2025
We are so sorry that your pool's top ring is not holding air properly for you guys to get to swimming. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Easy set up - very durable
on July 8, 2025
Posted by: Anne 6422
Gender:Female
Bought this in January 2025 and it was perfect for the kids!!!
Easy set up - needed a little bit bigger than the one I bought in 2024 and this one was perfect!!!
Easy set up - needed a little bit bigger than the one I bought in 2024 and this one was perfect!!!
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Fast set pool
on August 6, 2025
Posted by: Mad grandma
from Hamilton Il
Gender:Female
I bought this fast set pool about month ago and it lasted about 3 weeks. The top ring lost air and caused most of the water to spill out. Because it has an automatic timer to run the pump, it happened to be running the same time the pool self defeated which then in turn caused the pump to no longer work correctly. Never did find a hole in top ring even after we tried to put more air in. What I thought would be a summer cool off for the grandkids turned out to be money that wasn't well spent. Don't waste your money on this pool. You get what you pay for.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, Bestway USA, August 7, 2025
We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com