Customer reviews from bestwayusa.com
Bestway - Power Steel 14' Above Ground Pool Set
Average customer rating
2.7
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
5
33%of customers recommend this product.
(
4 out of
12)
Customer Reviews for Bestway - Power Steel 14' Above Ground Pool Set
Customer Rating
1
Worse Nightmare
on July 7, 2023
Posted by: Laura1901
from Newton,Ia
Gender:Female
Pool could be really nice if they put a pump with it that was worth a ____! I will never buy anything from this company ever again!!!!!
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, July 12, 2023
Hello, we are sorry to hear that your pool's pump is not working out for you. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Posted by: hunterkris
from Denver, CO
Gender:Female
Verified Purchase:Yes
We LOVE the pool.
It is maybe better than expected.
However, getting it set up was a different story. These "instructions" are less than helpfully instructional. Watching a few youtube videos made it really easy to get it set up.
It is maybe better than expected.
However, getting it set up was a different story. These "instructions" are less than helpfully instructional. Watching a few youtube videos made it really easy to get it set up.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Kind of disappointed for the 30 days warranty
on June 7, 2023
Posted by: Felipe
from Las vegas
Gender:Male
I bought their pool 7 weeks ago and the inside liner is fadding. The main O ring was cracked, and they told me that the pool only had 30 days warranty. I couldn't. Resolve the problem.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 8, 2023
Hello, we are sorry to hear that you experienced these problems with your pool. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Great pool but lots of issues
on May 28, 2023
Posted by: Poor design
from Florida
Gender:Female
After a year of having the pool all kinds of issues have started with it. We got a bigger sand filter which is wonderful and keeps it clean. The problem that we are having is that the fittings for the hoses to the filter have started leaking and I can’t find a fix for it. So this tells me the pools are just not built to last
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, May 30, 2023
Hello, we are sorry to hear that you are experiencing this issue with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Pool Pump with 14x8 Pool
on October 26, 2022
Posted by: Anonymous
Pump that came with this pool could not handle keeping the water circulated - should not have had to change out the filter twice daily -- ended up ordering a much larger pump ....
Written by a customer while visiting bestwayusa.com