Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Stainless Steel
Average customer rating
4.6
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
66
4 Stars
19
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product.
(
71 out of
75)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Stainless Steel
Customer Rating
4
Overall, happy with the dishwasher
on February 18, 2026
Posted by: CJ MC
[This review was collected as part of a promotion.] I replaced my beloved Kitchen Aid with a Bosch, chosen because it has great revies for reliability in CR. As with most things, there's a period of adaptation but overall have no regrets. First and most importantly, the dishes are clean and it seems to get most of the difficult stuff (dried dog food) on the first try without much pre-rinsing. And if it does not konk out after 5 years, I will be happy. But there are a few ridiculous engineering oversights. I passed on a Bosch many years ago because the racking system is not well designed for a mixed load of plates and bowls. I can't put cereal or pasta or cat food, etc. bowls in the racks (tines too close) and when I set them along the sides or on the middle rack, the plates bump up against them, the dishwasher is full after one meal, and the bowls are not secure through the cycle. The silverware caddy is ridiculously small, does not have a separate open area for small non-utensil items such bottle stoppers, etc. And the start/etc. buttons are confusing. To choose your cycle, you must hit "Restart." (Why not "On" or "Select Cycle"? Ironically, there is a restart process but that button alone does not control it!) There is a "clean" light so you know when the dishes are clean -- mine does not work and judging from other reviews, nobody else has a working one either. (One reviewer said it goes on for 30 seconds following a cycle ---but we cannot see it because it is under the counter.) I can't easily tell whether the dishes are clean when I come down in the morning since by then, the light is off. I want one that stays on until I acknowledge it! The remote start has to be reset every single time you want to use it remotely (or perhaps I am doing it wrong, but no manual on this and the QR links do not adequately explain the use of remote start). And the dishwasher is either tightly latched, or it is open 3-4 inches and gets in my way. I keep it open to prevent mildew, and would greatly prefer if the door didn't jut out into the kitchen all the time, but there is no way to get it to sit open just a hair. The dishwasher works quietly, efficiently, and overall there is a lot I love about it. But I wish the engineers listened to consumers before they settled on this design because it could have been a GREAT dishwasher with a few inexpensive adjustments.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch is Best
on February 16, 2026
Posted by: EDWIN
This is our 4th Bossch in a 4th home.If we ever need another, it will be a zBmosch. No
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosh 500 Series Dishwasher
on February 16, 2026
Posted by: Mike
[This review was collected as part of a promotion.] We recently installed a Bosch 500 Series dishwasher and it has exceeded expectations in every way. The cleaning performance is outstanding. Even heavily soiled dishes, baked on pans, and glasses come out spotless without needing to pre rinse. The wash cycles are efficient yet thorough and everything dries remarkably well.
It operates incredibly quietly, which is a huge upgrade from our previous dishwasher from another brand. You can barely tell it is running. The build quality feels solid and premium and the rack layout makes loading easy and organized.
So far, we have had zero issues. It runs consistently, cleans exceptionally well, and is a noticeable improvement over our last dishwasher. Overall, the Bosch 500 Series has been a fantastic upgrade and well worth it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Very disappointed compared to older Bosch
on February 10, 2026
Posted by: HWHW
After just about a month, really disappointed in this purchase after having a model made around 2010 in our house for the past 15 years. While the interior is roomier and accomodates more dishes, it's an everyday occurrence to have dishes that come out with food residue. This maybe happened twice during the 15 years of our older Bosch. Your product should be getting better, not worse.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, February 10, 2026
Hi, thanks for your review. We regret to learn of your disappointment with your dishwasher and appreciate you taking the time to share your feedback. To assist you, we recommend reviewing the following resource, which provides helpful guidance on proper loading, cleaning, and drying techniques: https://bit.ly/3ZJzNZO. If you have any additional questions, please do not hesitate to contact our Customer Service team at 800-944-2904, where a representative will be happy to provide real-time support.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Dishwasher
on February 10, 2026
Posted by: Tiller
[This review was collected as part of a promotion.] Very good overall
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Dishwasher
on February 1, 2026
Posted by: Dawn
[This review was collected as part of a promotion.] I have only done a few loads of dishes but so far so good. I wasn't sure I could handle the small silverware container. I haven't even used it with the 3rd rack. Surprisingly I really like the rack. I thought it would be more of a pain but it's not. Now hoping the racks don't rust out.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Almost perfect
on January 30, 2026
Posted by: Zulzul
[This review was collected as part of a promotion.] Cleans great. Love the 3rd drawer for the silverware. Downloaded the app but haven't really used it much. I would say I'm a basic user who doesn't necessarily need all the bells and whistles when it comes to a dishwasher. I just want a reliable one that does a great job and so far this seems to be the one. However, there are a few items that are annoying and I would change or add. I wish there were more adjustable or addable tines. We have thin glasses and when placed on the middle shelf and you pull out or close the shelf they topple all over. It would be nice to have adjustable holders to support different items. These aren't wine classes with a stem but those wine glass holders are usually useless anyway. Same goes for the bottom drawer. Install more movable parts for all the different size dishes and supply them for us to add.
I would recommend this to a friend!
Response from bosch-home.comBy RH, BSH, February 2, 2026
Thanks for sharing your review! We’re so glad to hear your dishwasher is delivering a great clean! It sounds like you’re a pro with that 3rd rack already. For those toppling glasses, we’d love for you to try the RackMatic® system—it allows you to adjust the height and angle of the middle rack to help stabilize different items. Check out our loading guide for more tips on using your adjustable tines: https://tinyurl.com/22x4n376. Thanks for the great feedback on how we can improve!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love my Bosch dishwasher
on January 29, 2026
Posted by: Pilot25323
[This review was collected as part of a promotion.] I love my new Bosch dishwasher. It gets my dishes clean, it is very quiet, and I love how the door opens automatically at the end of the cycle to allow steam to dissipate and helps with drying process. The only thing I have been unhappy with is the small silverware container. Other than that, I love my Bosch!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com