Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Stainless Steel
Average customer rating
4.6 out of 5
4.6
(99 Reviews)
Open Ratings Snapshot
Rating breakdown 99 reviews
5 Stars
71
4 Stars
22
3 Stars
4
2 Stars
0
1 Star
2
94%of customers recommend this product. 
(
79 out of 84
)
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Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and Zone Wash, 44 dBA - Stainless Steel
Customer Rating
5 out of 5
5
SHX65DM5N Bosch Dishwasher
on October 19, 2026
Posted by: Thomas Gehrig
[This review was collected as part of a promotion.] Our new Bosch dishwasher model SHX65DM5N has performed extremely well after one month of use. The machine is easy to use, cleans & DRIES the dishes very well-even without a drying element. It is extremely quiet when running. The stainless steel finish is very resistant to finger printing and holds its shine well. The dishwash is laid out well inside allowing us to put in far more dishes than our previous dishwasher (which was not Bosch). We really like the upper silverware tray which is easy to use and very sanitary when removing the silverware after cleaning. So far very happy customers.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Love this dishwasher!
on October 15, 2026
Posted by: LmarieS
[This review was collected as part of a promotion.] Cleans well and very quiet
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
Quiet and clean
on October 1, 2026
Posted by: Weston
[This review was collected as part of a promotion.] Major upgrade from our last dishwasher. Time will tell if it lasts as long as they say, but it cleans approximately 10x better than any other dishwasher I've owned and is quiet to boot. The towel bar on the front of my model was actually enough to hold several towels, not like the little round handle ones.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Best Dishwasher Ever!
on October 1, 2026
Posted by: JessicaScanlan
[This review was collected as part of a promotion.] We bought our Bosch dishwasher after our comparable price different brand failed us 3x in 4 years! I’m a kitchen designer and our clients go with Bosch every time and now I know why!!! The quality is outstanding and we are very impressed. We have 3 teenage kids who are on dishwasher duty and it outperforms every wash. Very quiet, very quick (60 min speed wash is all you need) and very DURABLE. Just rolling out the racks you can feel the quality difference. Very happy with my Bosch dishwasher and will never go back to anything else!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
It's good but not great anymore
on September 22, 2026
Posted by: SarahSmiles
[This review was collected as part of a promotion.] I have had a Bosch dishwasher for the last 14 years. My first one was ah-mazing. I told everyone I knew about it. So when building a new house, I knew my appliances would be Bosch.
This dishwasher is just ok to me. I LOVE having the top rack for silverware. That's one thing I can't live without after having it so long.
It does get my dishes clean, which is great and obviously its most important function.
However...the dishes are always super wet no matter what setting I use. I don't know if it doesn't get as hot or what, but it really stinks.
And that's a good setup for me to tell you about the stench. This is a brand new washer, so the filter and lines are clean. I cannot close the door under any circumstances or condensation builds up and it gets moldy and smells horrendous.
I can't speak to the wifi features as I've tried connecting a few times with no success, so I count that as a loss. But I'm not sure I'd use it much anyway, so it doesn't bother me much.
It is very quiet, as Bosch dishwashers are, so that's nice.
Overall, I wouldn't buy it again, sadly. Maybe a different model. But definitely not this one.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, September 23, 2026
Hi, thanks for your review. We are sorry to hear that you are having trouble with your dishwasher. We think the following link may help: https://www.bosch-home.com/us/owner-support/get-support/support-dishwashers. If these tips and tricks don't resolve the issues, please contact our Customer Support team at 1-800-944-2904, who would be happy to provide real-time troubleshooting and assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Great dishwasher
on September 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We have really enjoyed this appliance. We had the same model at our old home. Liked it so much we replaced the substandard one that was in the new house with this model.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Amazing
on September 13, 2026
Posted by: Martin
After 20 years , we had to replace our old Bosch and so we glad we replaced it with a new Bosch. Its super quiet , tons of room and we love the 3rd tray for cutlery.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
New model regresses in quality and features
on September 10, 2026
Posted by: George M
[This review was collected as part of a promotion.] The good:
* Quiet - I am thankful for the indicator light otherwise we would not know of the dishwasher is on or off -- it is that quiet
* Reliability -- after the first few weeks of use seems as reliable as predecessor models
* Quality -- the new addition at the bottom of the tub seems to be doing a great job in washing the dishes better
The Bad:
* The track for pulling the bottom tray is flimsy and often difficult to use
* The plastic bin for silverware was reduced in half of its size relative to older models. That is a regression in quality and usefulness, as it does not allow for all silver corresponding to all plates to be properly loaded into the dishwasher
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
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