Customer reviews from whirlpool.com
Whirlpool - 30 Cu. Ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Average customer rating
4.2
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
95
4 Stars
36
3 Stars
17
2 Stars
7
1 Star
11
78%of customers recommend this product.
(
71 out of
91)
Customer Reviews for Whirlpool - 30 Cu. Ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Great Fridge— lots of room in it !
on November 21, 2025
Posted by: 75 Butch
from Pa.
[This review was collected as part of a promotion.] Did buy this about a month ago ! All together it’s great ! Can’t hear it run ! Hope to have it a long time ! But to b honest- the other whirlpool we had .. door closed with a lite touch - this one u have to push all the way shut ! Sometimes I leave it open !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad water dispenser
on December 9, 2025
Posted by: Badwd
from Florida
This refrigerator has a problem with the water dispenser so the ice cubes are small and the water trickles out. It’s not even a month old and whirlpool wants to repair a whole part.. at least it’s still under warranty. But it’s new and now they are gonna tear it appart
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. Thin or hollow ice cubes usually indicate a problem with the water supply, flow, or pressure to the ice maker.
1. Water Filter Issues
Improper Installation: A recently installed filter must be correctly seated and sealed. An incorrect installation restricts flow, resulting in thin cubes. Action: Check and reinstall the filter. If water dispenses freely after the filter is removed, re-seat the filter correctly.
Clogged Filter: Replace the filter every 6 months or when the indicator light is on. A clogged filter reduces flow and pressure, causing low production and hollow cubes. Solution: Replace with a genuine everydrop® filter.
2. Air in the Water System (Flushing)
Air Trapped: After filter replacement or maintenance, the system contains air. This causes small, hollow, or misshapen cubes.
Procedure: You must flush the system to purge air and carbon particles.
Dispenser Models: Dispense 1-4 gallons of water (check filter instructions).
Non-Dispenser Models: Discard the first three full bins of ice produced.
3. Water Line and Pressure Issues
Kinked Water Line: The 1/4" cold water supply line (copper or PEX) must be free of kinks or crimps. A kink severely restricts flow and causes hollow cubes. Action: Pull the refrigerator out and inspect/straighten the line.
Low Water Pressure: Adequate water pressure is essential for efficient ice making. Low pressure causes slow dispensing and small, hollow cubes. Recommendation: Ensure correct water pressure according to your model's specifications.
Reverse Osmosis (RO) Systems: Connecting to an RO system can inherently reduce pressure, potentially leading to thin/hollow cubes. Consult Whirlpool guides for mitigation strategies.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 869927
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor door design
on January 6, 2026
Posted by: BadRefer
from Eau Claire WI
[This review was collected as part of a promotion.] Doors do not close by themselves and you have to make an effort to ensure they are closed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello,
We value your time and would like to look into the concerns with your Refrigerator. If you are experiencing issues with your refrigerator doors not swinging fully closed on their own, the "soft-closure" or "self-closure" feature is likely not operating as intended. This feature is designed for convenience, ensuring the doors automatically seal shut with just a gentle push.Were the Doors Removed During Installation or Service?
One of the most common reasons for the soft-closure feature to fail is an improper reinstallation of the refrigerator doors. For your convenience, the refrigerator doors are equipped with specialized bottom hinges that contain the door-closing mechanism.
Critical Removal Procedure:
For the door closers to function properly after reinstallation, the doors must be removed only when they are open to a precise 90-degree angle relative to the front of the refrigerator cabinet.
The Necessity of a Hinge Reset:|
If one or both doors were not positioned at this mandatory 90-degree angle when they were lifted or taken off the lower hinge pin, the internal spring mechanism within the bottom door hinge will become disengaged or misaligned. When this occurs, the critical tension required for the self-closure feature to operate is lost, preventing the door from automatically swinging shut. In this scenario, the bottom door hinge for the affected door(s) must be manually reset to restore the soft-closure functionality.
https://youtu.be/AhLyhBvUd5I
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 896937
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. If you are experiencing issues with your refrigerator doors not swinging fully closed on their own, the "soft-closure" or "self-closure" feature is likely not operating as intended. This feature is designed for convenience, ensuring the doors automatically seal shut with just a gentle push.Were the Doors Removed During Installation or Service?
One of the most common reasons for the soft-closure feature to fail is an improper reinstallation of the refrigerator doors. For your convenience, the refrigerator doors are equipped with specialized bottom hinges that contain the door-closing mechanism.
Critical Removal Procedure:
For the door closers to function properly after reinstallation, the doors must be removed only when they are open to a precise 90-degree angle relative to the front of the refrigerator cabinet.
The Necessity of a Hinge Reset:|
If one or both doors were not positioned at this mandatory 90-degree angle when they were lifted or taken off the lower hinge pin, the internal spring mechanism within the bottom door hinge will become disengaged or misaligned. When this occurs, the critical tension required for the self-closure feature to operate is lost, preventing the door from automatically swinging shut. In this scenario, the bottom door hinge for the affected door(s) must be manually reset to restore the soft-closure functionality.
https://youtu.be/AhLyhBvUd5I
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 896937
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator, huge capacity
on September 5, 2025
Posted by: Jerry 46
[This review was collected as part of a promotion.] We bought this a little over a month ago, overall we do like it very much, but there are a couple of issues, the water dispenser is prone to filling because there’s not enough room to put a cup there behind the water dispenser, and also it’s extremely slow compared to the last refrigerator we had. One other issue is the bottom draw requires that you open both doors fully in order to open the draw, which is a bit of a hassle.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlool Disappointment
on November 23, 2025
Posted by: BEWARE OF POOR QUALITY
from Saint Charles MO
[This review was collected as part of a promotion.] I bought this several weeks ago and had I actually seen it in the store, I would Not ave purchased it. The plastic door shelves are very thin - no room for egg carton. You cannot get water out of the outside dispenser without the rim of hour glass touching it unless you press it with your finger - very unsanitary! The compressor is noisy and the overall look of the refrigerator is cheap looking! I should never have purchased this refrigerator, EXTREMELY disappointed!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 25, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 845828
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 845828
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing fridge from Whirlpool
on March 28, 2025
Posted by: alexisf156_8643
[This review was collected as part of a promotion.] I cannot say enough good things about this fridge. I went from a side by side to this and the amount of space that I now have is amazing!! The fridge cools my groceries down so quickly and I am obsessed with the drawer space and multi tier freezer. The best part though might be that it is super easy to clean. With two children under 5 my fridge constantly had fingerprints but this fridge cleans up so nicely! I would definitely recommend to anyone considering.
Written by a customer while visiting influenster.com
Customer Rating
4
Very Large Fridge
on April 2, 2025
Posted by: autumnroset3nn3y_7781
[This review was collected as part of a promotion.] The Whirlpool refrigerator I received has a double French door, which is very convenient. There is so much space in the fridge portion. An alarm will sound if you leave the door open, which is very cool. You can see the temperature clearly on the side of one of the doors, and even lock them. The storage bins and drawers are clear and plenty. Room in the side for condiments and even wine bottles. No complaints! The freezer is on the smaller side, and the appliance we received has the ice maker down here. This does take even more away from the storage space. There is no water dispenser on the model I was sent. This obviously made installation easier. Energy efficiency is reasonable and the sound is minimal. I’d recommend another deep freeze if you keep a lot of frozen items, and a brita pitcher. Good value for the money.
Written by a customer while visiting influenster.com
Customer Rating
5
We love it
on April 12, 2025
Posted by: christieg3_1785
[This review was collected as part of a promotion.] Wow this refrigerator is amazing!! It doesn't have the indoor water and ice dispenser but it does have ice maker inside. So that's a plus. This thing is huge!!!!!
Written by a customer while visiting influenster.com