Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 Cu. Ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
190
4 Stars
94
3 Stars
39
2 Stars
16
1 Star
23
80%of customers recommend this product.
(
179 out of
224)
Customer Reviews for Whirlpool - 36 in. Wide 30 Cu. Ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Excellent Refrigerator
on October 31, 2026
Posted by: SLKOKC
[This review was collected as part of a promotion.] Purchased in October 2026, and I'm very pleased with this Whirlpool WRFF3536SZ refrigerator. It offers an excellent combination of storage capacity, convenient features, and modern design.
The spacious interior provides plenty of room for groceries, beverages, and larger food items. The French door design makes accessing fresh foods easy, while the bottom freezer offers convenient storage for frozen items.
One of my favorite features is the in-door water and ice dispenser. Having both readily available without opening the refrigerator is extremely convenient. I also really like the improved ice size, which is just right for everyday drinks and provides a nice improvement over some of the larger ice cubes found in other refrigerators.
The adjustable shelving, roomy door bins, and flexible storage make organizing groceries easy. The fingerprint-resistant stainless steel finish is another nice touch, keeping the exterior looking clean and attractive.
Overall, this is a well-designed refrigerator with excellent storage, convenient features, and thoughtful improvements. I'm very happy with this purchase and would definitely recommend it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool did it right with this model!
on October 28, 2026
Posted by: DRG117
[This review was collected as part of a promotion.] We did a complete upgrade on our kitchen and were lucky to get this new fridge as part as 4th of July bundle. All of the savings made it affordable for us. We couldn't be happier with our fridge. It has so much more storage than our older model. The extra pull out shelves and ice chest are a nice addition. The frozen pizza tray as silly as it may sound is a nice touch. We use it to hold all sorts of things. It's been a few months now and we are still excited to use our new appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good not Great
on October 26, 2026
Posted by: Colorwayfiend
[This review was collected as part of a promotion.] I really love the capacity and I believe I will love all the features, however, since receiving it I have not been able to dispense ice from the dispenser. Dispenser. There is a replacement door on the way, but it's disappointing to have to deal with this with a brand new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water tap is slow and too close to lever
on October 26, 2026
Posted by: Bob@1964
[This review was collected as part of a promotion.] capacity is better than old side-by-side. cools very well. Ice production has been able to keep up with high daily consumption. Have not been able to get the 2 doors aligned for appearance. Water flow rate is very low and the water tap is too close to the activator lever.
Over-all satisfied but hope water system can be improved
Over-all satisfied but hope water system can be improved
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good fridge, mostly pros - but a few cons
on October 23, 2026
Posted by: dia1411
[This review was collected as part of a promotion.] Pros: Big, lots of storage space, all the shelves are customizable to arrange however suits your needs. The icemaker is slim and out of the way, our previous model the icemaker took up space on the top shelf. This fridge is also quiet, which is nice.
Cons: The water dispenser could be designed better. The plate to press for water is only about 1" long, so you have to carefully hold your cup in a small area or else the water spills out. Another con is that this model dispenses water very slowly. My other fridge had water come out much faster. I hate to think how much time I'm waiting for the water to fill up if you add it altogether.
Cons: The water dispenser could be designed better. The plate to press for water is only about 1" long, so you have to carefully hold your cup in a small area or else the water spills out. Another con is that this model dispenses water very slowly. My other fridge had water come out much faster. I hate to think how much time I'm waiting for the water to fill up if you add it altogether.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The door wont stay open!
on October 23, 2026
Posted by: kfwhirl
This fridge has great space on the inside. We really like the separate switches for ice versus water on the front. The finish is really good at not showing fingerprints unlike other stainless appliances we have. BUT after a year I cant stand this fridge. The left door with the ice maker built in will not stay open. The fridge is level and we even submitted a warranty claim and they sent a tech out to fix it. They claim that the weight of the door from all the ice is causing the problem and there are no adjustment cams like past designs. So whenever we are trying to load or get anything out of the fridge one door is constantly hitting us. Would not recommend this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 27, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator door not staying open. Please see the following for some troubleshooting tips:
Possible Solutions
Is the refrigerator level?
Refrigerator doors use gravity to swing and stay put, but they can only do their job if the fridge is standing straight. If your fridge tilts forward or leans to one side, gravity pulls the door closed before you are ready. Balancing your fridge from front to back and side to side keeps the doors open when you need them to be. A properly leveled refrigerator helps ensure overall proper operation. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
Tips for leveling the refrigerator:
Use a level to make sure the refrigerator is level from side to side and front to back.
Learn how to use your phone to level household appliances.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25406842, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Possible Solutions
Is the refrigerator level?
Refrigerator doors use gravity to swing and stay put, but they can only do their job if the fridge is standing straight. If your fridge tilts forward or leans to one side, gravity pulls the door closed before you are ready. Balancing your fridge from front to back and side to side keeps the doors open when you need them to be. A properly leveled refrigerator helps ensure overall proper operation. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
Tips for leveling the refrigerator:
Use a level to make sure the refrigerator is level from side to side and front to back.
Learn how to use your phone to level household appliances.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25406842, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Door Situation is Preventing 5 Star
on October 20, 2026
Posted by: Better Door Closing
[This review was collected as part of a promotion.] We like everything about this fridge except the doors. The doors need a better "auto" closing the door. The alarm isn't loud enough to signal an issue. We now find ourselves constantly rechecking to make sure tehy are closed.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 19, 2026
Posted by: NewestFridge
[This review was collected as part of a promotion.] We had a few initial issues with the refrigerator regarding temperature and door noises, but those have been resolved. The refrigerator is very quiet and the doors work very well. I believe that the shelving on the door could have been designed better to allow for more capacity but overall, we are plreased with the unit.
Written by a customer while visiting whirlpool.com