Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 30 cu. ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
180
4 Stars
81
3 Stars
35
2 Stars
16
1 Star
19
81%of customers recommend this product.
(
168 out of
207)
Customer Reviews for Whirlpool - 36 in. Wide 30 cu. ft. French Door Refrigerator with In-Door Water and Ice Maker - Fingerprint-Resistant Stainless Finish
Customer Rating
3
Ice maker broken two months in operation.
on February 23, 2026
Posted by: DBLinTN
[This review was collected as part of a promotion.] Fridge was new in home sold 12/2025. Two months later, the ice maker stopped working today.
Don't really like the drawer configuration, but we're trying to adjust. Definitely don't like that both refrigerator doors have to be completely shut for the ice maker to dispense ice - just an inconvenience.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love our Whirlpool Refrigerator
on February 21, 2026
Posted by: Wettie
from Albuquerque, NM
[This review was collected as part of a promotion.] Love our Whirlpool refrigerator. There's plenty of room in the refrigerator and freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great inside space.
on February 20, 2026
Posted by: Silly Grandma
[This review was collected as part of a promotion.] I had to suddenly purchase a new refrigerator. We've always liked Whirlpool appliances since my husband worked for the company back in college and ..a few years afterwards.
Even though this 'fridge sits I. The same space, the inside is larger.
The freezer on the bottom is very spacious.
Overall it was a great purchase.
It's very easy to recommend.
Even though this 'fridge sits I. The same space, the inside is larger.
The freezer on the bottom is very spacious.
Overall it was a great purchase.
It's very easy to recommend.
This
Written by a customer while visiting whirlpool.com
Customer Rating
2
New, with Issues Already
on February 20, 2026
Posted by: Jibbinz
[This review was collected as part of a promotion.] Purchased in January 2026. Was delivered 2/11/2026. Tech is coming out today as the Left Door keeps closing after it's opened. Makes it difficult to open Any of the drawers when the door is closing on you. Also, I originally set the Freezer Temp at 1 degree above zero. Had/Have some "Frosting" issues going on with the freezer so reset temp to 3 degrees below zero. Will be making sure this issue is fixed as well. - Sure Don't make them like they used to.
Response from whirlpool.comBy Branded Team, Consumer Care, February 23, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923528.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923528.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Pours 12 ozs. In twenty-five seconds!
on February 19, 2026
Posted by: Paul51
from Pennsylvania
[This review was collected as part of a promotion.] Purchased the WRFF3536SW refrigerator 2-09-26 and I see an issue with the water dispenser system. A (12) twelve ounce glass of water fills in (25) twenty-five seconds. I have even removed the water filter and still the water volume speed is VERY slow. The water pressure provided to the refrigerator is not an issue an it is very strong. The water filler area is absolutely a terrible design as it spills on the very edge of the glass under it instead of being in the center of the glass as anyone would expect. The refrigerator is wrapped at the factory with clear plastic even before it is assembled punching the plastic wrap underneath the seal material on all exterior doors, handles etc. making it IMPOSSIBLE to remove it all. I did purchase a Whirlpool on the reputation of longevity and serviceability! The engineers who put together the WRFF3536SW should review what they are providing and I still look forward to a modification to the water pressure issue built into this particular model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Finally.
on February 19, 2026
Posted by: Mike
[This review was collected as part of a promotion.] This is the third refrigerator we received since last September. The first one leaked. The second one had a compressor that never came on. Now this one is finally working great.
I do not understand why a refrigerator in a church that isn’t
opened a fraction of the time as mine at home can not have a purchased extended warranty.
I do not understand why a refrigerator in a church that isn’t
opened a fraction of the time as mine at home can not have a purchased extended warranty.
Written by a customer while visiting whirlpool.com
Customer Rating
3
PROBLEMS
on February 18, 2026
Posted by: CAMSFRIDGE
[This review was collected as part of a promotion.] The refrigerator doors are not aligned and the trying to release the ice maker door is difficult for an older person with arthritis. THE UPPER DRAWER OF THE FREEZER IS SLUGGISH WHEN TRYING YO PULL FORWARD.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator with Large Freezer
on February 18, 2026
Posted by: Jazinm
[This review was collected as part of a promotion.] I needed a new refrigerator and one with a large freezer. This one met all my needs and is also an attractive appliance. I enjoy using it. I use very little ice in the winter so I have turned the ice maker off. This is another nice option. I am very happy with my choice.
Written by a customer while visiting whirlpool.com