Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.5
(553 Reviews)
Rating breakdown 553 reviews
5 Stars
379
4 Stars
106
3 Stars
38
2 Stars
16
1 Star
14
89%of customers recommend this product.
(
406 out of
455)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
4
Sleek design, but features more limited than advertised
on November 7, 2024
Posted by: patmichdon
I bought this a few weeks ago and am mostly pleased with the product. The customized brewing settings for the Fellow Drops beans is neat, but disappointing that the app is not able to automate this as is described in the value prop for Fellow Drops and advertised in the product manual. Would have been great to know that this feature was not yet launched.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
So happy with my Aiden!
on November 7, 2024
Posted by: lr247
I love everything about this coffeemaker. It is easy to use and easy to clean; the carafe is especially easy to clean. This provides consistently perfect coffee no matter the amount of coffee you make. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Flexibility, performance, value
on November 7, 2024
Posted by: Rick H
Easily switching from single serve to batch brew in one unit is great. Whether single or batch, the performance doesn't suffer. The preset brew profiles for the roasts are extracting flavors I was not getting with my pourover setup (skill issue?). Lastly, the materials do not seem premium, but when compared to the prices and materials of other products in their lineup, it seems this was built to deliver amazing technology (in an okay chassis) at a reasonable price.
Written by a customer while visiting Fellow
Customer Rating
5
Really impressed
on November 7, 2024
Posted by: strongdarkcoffee
I just got the Aiden this week. I'm very fussy about my coffee - migrated from Chemex a year ago (too time consuming, too busy in the morning) to Technivorm Moccamaster, which took a lot of experimentation and hacks to produce a pretty good pot to now the Aiden. Right out of the box it made an almost excellent pot, at least as good as I used to make with pour-over, using the standard parameters. I'll be fine tuning for a while and expect the Aiden to exceed every other method I've ever used. Worth the price for me!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Expectations not met!
on November 8, 2024
Posted by: Nessy
Love the coffee taste but, the coffee keeps dripping after I remove the carafe for both the basket and the single serve. Also I was expecting the carafe to keep the coffee as warm as my Fellow French press (love it!) but it does not. After half an hour, the coffee is tepid.
Response from FellowBy CX, Customer Experience Team, November 12, 2024
Hi there,
We truly appreciate you taking the time to share your experience with us. Your thoughts mean a lot, and we will make sure to pass them on to our product team, as they are always looking to improve. If you have any more feedback or thoughts, please don't hesitate to reach out to us at hello@fellowproducts.com.
Thank you again for your valuable input!
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
We truly appreciate you taking the time to share your experience with us. Your thoughts mean a lot, and we will make sure to pass them on to our product team, as they are always looking to improve. If you have any more feedback or thoughts, please don't hesitate to reach out to us at hello@fellowproducts.com.
Thank you again for your valuable input!
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Simple, if that's what you prefer
on November 8, 2024
Posted by: AnaS
I have only had this for a week, and I have had no time to explore the many features of this machine. So I am here to say that I am delighted by the "Instant Brew" setting. I just press a button and get excellent coffee. I hope to broaden my horizons at a later date.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
So Far, So Excellent
on November 8, 2024
Posted by: TheAeroJ
The Aiden is exactly the coffee machine I have been waiting for. I love specialty coffee, but my spouse and the other folks for whom I regularly make coffee are apathetic at best to actively disinterested in my specialty coffee. That's not a problem (more for me, after all!) but as someone with a toddler I also struggled to have my cake and eat it too: that is, making my "fancy coffee" with a V60 or Clever or Kalitta after hand-grinding became entirely too much faff, and using the old 12-cup Mr. Coffee was out of the question for my single-origin beans.
With Aiden, I get the benefit of a brewer which can at least do a solid facsimile of a professional pourover for myself which is almost entirely hands-off, then switch to the batch brew basket to throw on a pot of the generic grocery store pre-ground coffee for my family. And I don't have to devote counter space to both the "basic" coffee maker AND a specialty coffee brewer. Aiden does both, and very well.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Review
on November 8, 2024
Posted by: W
Overall, the machine works well. The only concern we have is when washing the pot out, water gets under the handle. Assuming the handle is hollow, water does come from where it contacts the side of the pot. If water is not drained there is a potential for mold formation.
I would recommend this to a friend!
Written by a customer while visiting Fellow