Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.6
(827 Reviews)
Rating breakdown 827 reviews
5 Stars
608
4 Stars
146
3 Stars
43
2 Stars
16
1 Star
14
92%of customers recommend this product.
(
656 out of
710)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
4
Great coffee maker but
on February 19, 2025
Posted by: BDH
It makes a good coffee and I'm glad I bought it. I'm mildly concerned about all the plastic, that it brews in plastic, and it doesn't feel like particularly high quality plastic (could be wrong on this point). That's the only reason I'm giving this 4 out 5.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great Coffee, thermal carafe needs redesigned
on December 15, 2024
Posted by: RockDr
It makes Great Coffee, but the carafe doesn't keep the coffee hot long enough to enjoy a second or third serving.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, December 17, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
4
Almost too smart
on March 18, 2025
Posted by: Andy
The app and coffee maker will disagree on what basket to use when making around 500 ml of coffee. The app says use cone and the machine will not allow it and doesn't start until it gets the flat basket.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful Design, Exceptional Performance, and Room for Innovation
on March 24, 2025
Posted by: Javathehut
The Fellow Aiden coffee brewer has been a fantastic addition to my kitchen. One of the key reasons I chose this brewer is its SCA certification, which ensures a consistently high standard of coffee quality. I previously used the Behmor Brazen plus 3.0 since they discontinued the app centric version of this coffee maker, but I was looking for a more advanced and feature-rich brewer—and Aiden has delivered.
From a design standpoint, Aiden surpasses my previous machine. Its sleek, modern aesthetic pairs perfectly with my other Fellow products, making it a stylish centerpiece on my countertop. While some have questioned whether it meets Fellow’s premium build standards, I personally disagree. Though I wouldn’t have minded the use of even more high-end materials, the Aiden still feels solid, well-crafted, and worthy of its price point.
The coffee it produces is outstanding—smooth, flavorful, and perfectly extracted every time. It consistently outperforms my manual pour-over attempts, making my morning routine both easier and more enjoyable.
The Fellow app is another highlight, adding convenience to the brewing process. However, there’s room for improvement. It would be helpful if the app displayed the water level status to avoid guessing whether I need to refill the tank. Additionally, a brew timer showing the elapsed time would be a practical touch with viewing from in the application. Even better, a future software update could enable remote brewing—imagine starting a pre-loaded brew from bed or while getting ready just before walking out the door. And while waiting for the brew to complete ,why not allow the game to be available for more fun while waiting?
There are a couple of design tweaks I’d love to see. While I’m not asking for a traditional pause-and-serve feature, I do think Aiden could be engineered to prevent dripping when removing the carafe something that could double as a pause-and-serve option for some users. Not ideal for purest but even after the brew is completely finished I still get drips that make the machine unnecessarily dirty Additionally, a cleaning setting with guided steps on both the machine’s screen and the app would simplify maintenance.
Finally, the carafe could be enhanced to hold the coffee at an optimal temperature for longer. It’s great for the first cup, but I’d love if my second cup stayed just as hot and flavorful without needing to use an Ember mug to slightly raise the temperature.
Overall, I’m thoroughly impressed with the Fellow Aiden. It combines beautiful design with excellent brewing performance, making it a standout machine. While there’s room for some thoughtful software and hardware refinements, it already makes better coffee than I ever could with a pour-over. If you’re looking for a top-tier brewer that offers both style and substance, I highly recommend the Fellow Aiden.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Carafe doesn’t keep coffee hot (or warm). Waiting for a redesign and replacement, Fellow(s).
on November 17, 2024
Posted by: JLO405
Is it beautiful and elegantly designed and conceived? Check! Does it brew tasty coffee will all kinds of personalization options? Check! Do I feel really cool and actualized for owning one? Check! But for the price, there is one meaningful design flaw. Unless of course there is a “rationalized” explanation from the coffee aficionados. The pot/carafe does not adequately keep the coffee warm or hot after brewed. There is plenty of technology out there (see Yeti) to model after in the carafe construction to retain adequate heat. Several of us coffee drinkers like to go back to the well for another cup later on. Problem is: the coffee is cold, tepid at best. I’ll be waiting for Fellow to hear more about this opportunity from others and wait for them to send me a free replacement carafe in their next iteration of developing a really lovely and promising coffee maker.
Response from FellowBy CX, Customer Experience Team, November 18, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
4
delicious coffee
on November 23, 2024
Posted by: broke handle
It's easy to use and makes delicious coffee however one of the plastic tabs that hold on the filter basket handle broke. is it possible to get a new filter basket? 5 stars otherwise.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Amazing brewer… water reservoir feedback!
on November 25, 2024
Posted by: Hunter4man
I bought the Aiden early November and have been able to use it now for almost a month. My wife and I enjoy how it’s intuitive and consistent. Literally our only complaint — only 1. Is that we spend all the time dosing out beans, ensuring clean water, and baskets are level etc, but sometimes we forget to check the water reservoir. There is no safe guard based on what batch your brewing that Aiden will tell you “NEED MORE WATER”… I understand this could be based on there are so many variables of brews. But it will just start brewing even if there isn’t enough water and ruin a brew if you walk away and come back and forget to check
Definitely is a simple fix if weight sensor or something. Otherwise! Amazing product.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great customization and automation. Took some getting used to. Opportunities for improvement.
on March 15, 2025
Posted by: DRH
I have had the Aiden about 3 weeks now. I am enjoying using it each morning and the results are excellent. That said, it did take me about a week to understand how it works. For Fellow a “cup” is 5 oz. So if you want a “12 oz tall” cup of coffee you need to brew 2.5 “cups” and even then it seems it comes up a bit short as water is absorbed by the coffee grounds. If you want a “16 oz grande” size then you may need to use the carafe and brew 3.5-4 cups. I ended up getting a smaller carafe to use on those mornings when I want 3 cups but I want some of it to stay hot. The one thing I think Fellow could maybe provide in the next version or even as an accessory is a means of lifting a mug. When you have a shorter mug the splashing is quite significant. I happened to have a shallow much that I turn over and use as a platform for the normal mug the coffee is dripping into. It raises my drinking mug about 2”. None of these are horrible things. Just learning. Now that I have the routing down it works out great. I customized a Guided Brew that I use every morning. As it automatically steps me through the initiation process it asks how much coffee I want that particular morning. Then it tells me how many grams of coffee to grind. Once I have ground and loaded the coffee it press the button to continue the process and while the pour over is happening I fix my breakfast. Works great. (I am the only coffee drinker in the house so I don’t use the carafe that came with it. But when our kids come over I will probably be making 2-3 full carafes each morning while they are here!
I would recommend this to a friend!
Written by a customer while visiting Fellow