Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.6
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
654
4 Stars
149
3 Stars
43
2 Stars
16
1 Star
14
92%of customers recommend this product.
(
702 out of
759)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
5
worthy
on April 19, 2025
Posted by: lblon
What a great cup of coffee! So clean and coffee bean really gets treated correctly!
I am impressed.
I am impressed.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Impressed
on November 27, 2025
Posted by: Csulin
I have an addiction to coffee. This machine has helped define the taste vs an old seasoned Folgers coffee pot. I’m amazed at what this machine can do. Yet also simple enough that my wife can load it and hit a couple buttons to make a pot of coffee.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Machine great, no app bad
on September 17, 2024
Posted by: Ryan
Machine is great, my wife loves the functionality of single serve. However, we expected a connected coffee maker with a fully functioning app. Very disappointing as an early adopter !
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, September 18, 2024
Hello Ryan,
Thank you for sharing your experience with us. We will ensure that your feedback is communicated to our product team, who are always looking for opportunities to improve our products and are currently focused on implementing more enhancements to the machine through firmware updates, as we aim to support this machine well beyond its delivery. If you have any more feature requests or additional feedback, please feel free to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thank you for sharing your experience with us. We will ensure that your feedback is communicated to our product team, who are always looking for opportunities to improve our products and are currently focused on implementing more enhancements to the machine through firmware updates, as we aim to support this machine well beyond its delivery. If you have any more feature requests or additional feedback, please feel free to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Many variables!
on March 2, 2025
Posted by: Luke McD
An absolutely amazing machine. By playing with the variables I was able to make a bean that I hated first go around to be better, not the best but better.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Ignore the haters
on September 14, 2024
Posted by: fence666
I think people love to hate on Fellow, mostly because they're pushing the envelope and elevating the status of nice coffee appliances that don't look terrible. I was one of the early April pre-orders, so yes, waiting 6-months for a product certainly creates an expectation. Outside of the app not working on launch (which like, cmon, you don't need an app to brew coffee) the Aiden show up on time and has been exactly as described. I've been doing a Hario pour-over (along with chemex, etc.) for 10+ years and I truthfully can't find a quality difference in the Aiden's brew. This thing is loaded with customizations for brewing which truly allows you to brew based on your personal taste preference. From a design standpoint, the exterior is primarily plastic and there is one area on my brewer that isn't flush with the rest, but I don't know, I'm here to make coffee not look for a the finest of flaws. If you want the best tasting coffee in the world, don't buy a drip/single cup brewer, but if you want something that's pretty darn close, go for the Aiden. I truly don't think you're going to find a better brewer at this price point.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Not great feature, the brew comes down warm, NOT HOT .
on September 17, 2024
Posted by: Really ?
Love the design,easy to use, one problem , the coffee is not very hot, even when I pour it as soon as it is ready, it does not stay hot in the coffee pot after a short time either .
No, I would not recommend this to a friend.
Response from FellowBy Customer Experience Team, CX, October 2, 2024
Thank you for taking the time to share your feedback! This doesn't sound right. One of our Customer Experience team members has reached out via email to learn more about what you're experiencing. We look forward to connecting.
Written by a customer while visiting Fellow
Customer Rating
4
Fantastic coffee! Not so much the app…
on September 30, 2024
Posted by: CY
Bought the launch version and the coffee is fantastic. The “instant brew” function, however, does not work. Set it up, but when I hit “instant brew” it attempts but crashes - nothing happens. At least the “guided brew” function works…
Written by a customer while visiting Fellow
Customer Rating
4
Getting use to multiple options.
on September 16, 2024
Posted by: Mike
Purchased months ago and finally arrived. Still getting used to making both single cup and multiple cups options.
Coffee tastes great. I have to drink fairly quickly in order for the coffee to remain hot.
Finally, getting used to how to set up the desired taste with the dial options.
One last challenge, confusion regarding the final selection for brewing, if needed to add or reduce amount of coffee. You have to completely start over.
Coffee tastes great. I have to drink fairly quickly in order for the coffee to remain hot.
Finally, getting used to how to set up the desired taste with the dial options.
One last challenge, confusion regarding the final selection for brewing, if needed to add or reduce amount of coffee. You have to completely start over.
Written by a customer while visiting Fellow