Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.6
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
654
4 Stars
149
3 Stars
43
2 Stars
16
1 Star
14
92%of customers recommend this product.
(
702 out of
759)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
2
Maybe-but do your research first!
on May 6, 2025
Posted by: Aurora
Husband chose this -and while it MAY end up being ok-so far, I'm not impressed. Nowhere did we notice the carafe does not keep the coffee hot. And the Guided Brew option uses TWICE the amount of coffee compared to what we used before and with today's prices-it's not a good look. Also-and it's husband's fault-but I don't want to have to use an app to make my morning coffee. It is a cool-looking machine though-gotta give it that.
Written by a customer while visiting Fellow
Customer Rating
1
Get an xBloom Studio instead
on March 14, 2025
Posted by: Joe
Makes ok coffee - nothing special. It’s overly complicated, and requires more clean up than a manual pour over. Ultimately wasn’t worth it for me and I returned it and bought an xBloom Studio which makes much better coffee, is far less effort and cleanup is much faster.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 18, 2025
Hello Joel,
Thank you for reaching out to us in regard to your experience with the Aiden Precision Coffee Maker.
We apologize for the inconvenience caused by the product being overly complicated and requiring more clean-up than expected. We strive to make our products as user-friendly and efficient as possible, and your feedback is invaluable in helping us improve.
We appreciate your honest review and will take your feedback into consideration for future product developments.
If there is anything we can do to assist you, please feel free to contact us at hello@fellowproducts.com.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for reaching out to us in regard to your experience with the Aiden Precision Coffee Maker.
We apologize for the inconvenience caused by the product being overly complicated and requiring more clean-up than expected. We strive to make our products as user-friendly and efficient as possible, and your feedback is invaluable in helping us improve.
We appreciate your honest review and will take your feedback into consideration for future product developments.
If there is anything we can do to assist you, please feel free to contact us at hello@fellowproducts.com.
Sincerely,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
3
Excellent coffee brewer, but the app is alpha software at best and doesn't work.
on September 18, 2024
Posted by: BOTHand
Aiden makes great coffee. At release it was stated that the app was a work in progress. But I can't fully set up my brewer because I can't get the app to work with the brewer. They won't sync. I can still make coffee, and it's great, but a good part of why I got the Aiden was to be able to run it with the app.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
2
Folger crowd upgrade
on September 18, 2024
Posted by: foo22
This item is definitely a step up from a Keurig or a big box drip Coffee Maker. However despite marketing claims, it cannot make coffee that competes with any good manually poured pour over setup.
Pros:
Automation
Temperature control
Automation
Temperature control
Cons:
Single Serve Filter type - Bee House
Flow meter inaccurate
Countertop hog - far to large
Frustrating User Interface - rotate wheel & click for all selections
Protracted brew times
Unable to program highly popular pour over recipes Tetsu/Hoffman/etc.
Single Serve Filter type - Bee House
Flow meter inaccurate
Countertop hog - far to large
Frustrating User Interface - rotate wheel & click for all selections
Protracted brew times
Unable to program highly popular pour over recipes Tetsu/Hoffman/etc.
No, I would not recommend this to a friend.
Response from FellowBy Customer Experience Team, CX, September 18, 2024
Hello there,
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
That's my one arm man. I'm not driven by avenging my dead family Morty-Morty, that was fake! i-I'm driven by finding that Aiden Precision Coffee Maker. I want that Aiden Precision Coffee Maker, Morty. That's my series arc Morty!
on February 25, 2025
Posted by: OrcaSmuggler
Really great product. Easy to set up, and beautifully made. Our only gripe thus far would be that the cold brew is not exactly cold. Everything else has lived up to or surpassed our expectations.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great coffee the rest is “meh”
on June 1, 2025
Posted by: Aiden
App does not hook up to home wi fi so a bit frustrating.
Machine feels less sturdy than it looks.
Makes a great cup of coffee, but lacks refinement.
Machine feels less sturdy than it looks.
Makes a great cup of coffee, but lacks refinement.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
2
Hmmm, not sure, yet
on September 19, 2024
Posted by: Lesley
Lots of bells and whistles, but I’m not sure that this product will age well - so much plastic. Hot water + plastic = micro plastics in the blood. Also, it would be nice if there were brew guides for the 3 coffees included with the Aiden. Have used it only twice, so still learning. We will see how it holds up in six months.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, September 19, 2024
Hello Lesley,
Thank you for sharing your experience with us. We value your feedback and will forward it to our product team, which is always looking for ways to improve our products. Please note that all of Aiden's internals are made from high-temperature proof food-grade silicone, high-temperature proof BPA-free plastic, or stainless steel. We have conducted thorough food safety testing and have met all FDA regulations. If you have any more feature requests or additional feedback, please feel free to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thank you for sharing your experience with us. We value your feedback and will forward it to our product team, which is always looking for ways to improve our products. Please note that all of Aiden's internals are made from high-temperature proof food-grade silicone, high-temperature proof BPA-free plastic, or stainless steel. We have conducted thorough food safety testing and have met all FDA regulations. If you have any more feature requests or additional feedback, please feel free to contact us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
4
Temperature
on October 15, 2025
Posted by: Sup
I love the look and the functionality of Aiden. The are that I am least satisfied is the temperature of the coffee. While the coffee brews at a great temperature, the pot doesn't keep it hot long and there is no hot plate to maintain the temperature.
While this may put the quality of the coffee at jeopardy, I would like to make one pot and not have to brink it in an hour to maintain a temperature.
I would recommend this to a friend!
Written by a customer while visiting Fellow