Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.5
(497 Reviews)
Rating breakdown 497 reviews
5 Stars
340
4 Stars
96
3 Stars
34
2 Stars
13
1 Star
14
89%of customers recommend this product.
(
371 out of
417)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
5
Lives up to the hype!
on January 18, 2025
Posted by: OdinPie
Purchased the Aiden after lots of research. Coming from making a Chemex for two people every morning, the quality and convenience of the Aiden has truly made each morning better. I love the schedule feature and I’ve found making high quality coffee- from a single batch to 10 cups- to be extremely consistent. Thank you, Fellow, for taking the time to craft an automated device worthy or hand-crafted approval. I can’t recommend this product enough for anyone who is looking to have pour-over quality with incredible ease of use. The extra time afforded me is well-spent actually enjoying the coffee!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
User friendly
on January 22, 2025
Posted by: KCK
If APPLE made a coffee maker this would be the results.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
New Aiden Coffee Machine
on September 18, 2024
Posted by: Dianne53
I received my Aiden Coffee Maker September 10, and have used it everyday since. For the most part I love the machine. I think the design overall is very appealing and the carafe keeps the coffee hot for a very long time. Love not having it on a burner. A couple of things just my opinion is the basket is hard to place a wet filter in which is part of making a good coffee and I wish the lettering on the water dispenser was darker and a little larger. So far though I really enjoy my coffee and love my new machine. Rating should actually be a 4 1/2 out of 5 stars
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Cool and fun new product!
on September 22, 2024
Posted by: Derek
As usual with Fellow products, the Aiden is a well-thought-through device that looks cool on your countertop. They have considered every facet of coffee brewing and come up with a nice solution for it. The coffee profiles are cool - I was one of the early orders and received 3 free bags of coffee and the Aiden automatically loaded the coffee profiles. It brews a good cup or pot of coffee. This latter point is really nice - if you want to brew a pot for 2-3 people, it saves you the time of making a separate pour over for everyone.
Some things to know about the Aiden - not negatives but just topics for consideration. I got the Aiden thinking it would be a nice way to save time brewing coffee, particularly for those mornings where I am rushing to get on a call. I would say it might save some time, but only marginally so. You still need to measure and grind your beans, pre-wet your filter, pour fresh water and sift your ground coffee (if you do that). So, the only thing it automates is the actual pouring of the water. But it does that well and the profiles and overall configurability are cool.
The one feature I wish it did have is the ability to specify the amount of ground coffee and use that to back your way into the amount of water you need. If you use the Shimmy to sift your coffee, you might start off with 40g of coffee and end up with 35.8g of ground coffee. But there isn't a way to tell the Aiden "I have 35.8g of coffee. Now brew the right amount based on this."
The app setup worked fine for me. I have seen some complaints about this but I didn't have any issues. Overall a cool and fun new product and I can imagine them adding more features to it as time goes on.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Aiden Creates Joy In Every Cup
on October 2, 2024
Posted by: neokuji
We’ve been impressed by the level of hydration of the grounds with Aiden, they’re so fully saturated with its seal and 🚿, that they hold more water absorbed than any of my manual pour overs. It makes use of them so well, that ratios feel stronger. 🙌
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great Features, Poor at keeping the coffee warm
on October 6, 2024
Posted by: Ben
In the past I have purchased all new Fellow products and they have been great. This new coffee maker is a great concept. I was so looking forward to getting mine.
It works as described, except the thermal craft doesn’t keep the coffee ☕️ up to par. The carafe degrades quickly, if this could be improved, this would be a must have. Unfortunately, it’s just ok - a “3” in by book, I have replaced it elwith a “Mr. Coffee”
It works as described, except the thermal craft doesn’t keep the coffee ☕️ up to par. The carafe degrades quickly, if this could be improved, this would be a must have. Unfortunately, it’s just ok - a “3” in by book, I have replaced it elwith a “Mr. Coffee”
Response from FellowBy CX, Customer Experience Team, October 7, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
4
Great coffeemaker, but wish the carafe kept coffee hotter for longer
on October 6, 2024
Posted by: cwa20
I love everything about the functioning of this coffee maker. It's so great to be able to micro-manage my coffee-making. The only reason I wouldn't rate this a 5 is because the carafe doesn't keep the coffee hot for hours as promised. I have to leave for work early in the morning and make a pot a couple hours before my wife gets up. By the time she gets up, the coffee is luke warm-ish. Otherwise love the coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Doesn’t hold the heat
on October 6, 2024
Posted by: Mimi
I bought this coffeemaker to get better quality drip coffee. The flavor is amazing however the carafe doesn’t hold the temperature long enough. I would’ve preferred a carafe that holds the temperature. I have to transfer the coffee to a thermal carafe if I want hot coffee.
I would recommend this to a friend!
Written by a customer while visiting Fellow