Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
342
4 Stars
97
3 Stars
34
2 Stars
13
1 Star
14
89%of customers recommend this product.
(
373 out of
419)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
5
The perfect coffee maker
on November 21, 2024
Posted by: B Wegner
Had the Aiden for two months now and am so happy with this coffee maker. The guided brew is everything you could want in a good coffee maker. The design looks great on the counter. Thoughtful, easily to clean, the perfect coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Great coffee
on December 8, 2024
Posted by: Winslow34
Makes delicious coffee. My only complaints are that you can’t start or schedule the brew process from the app and there isn’t a hot pad.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My Aiden is the best! Can't wait to wake up for my 1st, 2nd & 3rd cup!
on December 31, 2024
Posted by: Anonymous
I have over-enjoyed my Aiden! It is by far the finest coffee maker I have ever owned. From single-drip to a pot, it is unbelievable! I have read reviews of the Aiden and comments like "it has no warmer" or "the pot loses heat", etc. I guess those reviewers "enjoy cooked coffee" and/or "drinking aging, bitter coffee."
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
The Best
on March 6, 2025
Posted by: Jeff
Makes the best coffee i have ever had. Classy machine that is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
White finish is beautiful
on March 30, 2025
Posted by: Anonymous
Got the white Aiden unit. Beautiful machine & makes great coffee. I can’t speak for the durability, but we are super happy with the purchase thus far. You can dial in your coffee in very granular way. I am having fun making subtlety different flavored coffee from the same beans by playing with the parameters (light — medium — dark roast profiles)
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Perfect
on April 7, 2025
Posted by: born
Easily the best coffee machine around. Honestly I think it makes a better and more consistent cup then I can make on my chemex
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Epic fail
on September 16, 2024
Posted by: Bummed
Stopped working after two days. App seems wonky but not too sure because promised features aren’t available
Response from FellowBy CX, Customer Experience Team, September 17, 2024
Hello,
We regret to learn about your experience. It's great to know that one of our agents has already contacted you to provide assistance. If you have any further feedback you'd like to share, don't hesitate to get in touch with us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about your experience. It's great to know that one of our agents has already contacted you to provide assistance. If you have any further feedback you'd like to share, don't hesitate to get in touch with us at hello@fellowproducts.com.
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
3
Coffee is great when it works but the machine is finicky?
on September 18, 2024
Posted by: meesh
I made about 6 brews before the machine got a little confused and stopped working well? Sometimes some brews continue the countdown without finishing the full brew, leaving me in a weird state of half brewed coffee. Otherwise, when it works, the coffee is delicious and the concept is great!!
Response from FellowBy CX, Customer Experience Team, September 19, 2024
Hello,
We regret to learn about your Aiden malfunctioning in this situation. A Customer Experience team member has contacted you through email to help resolve this issue. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about your Aiden malfunctioning in this situation. A Customer Experience team member has contacted you through email to help resolve this issue. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow