Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.5
(553 Reviews)
Rating breakdown 553 reviews
5 Stars
379
4 Stars
106
3 Stars
38
2 Stars
16
1 Star
14
89%of customers recommend this product.
(
406 out of
455)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
3
Carafe doesn’t keep coffee hot (or warm). Waiting for a redesign and replacement, Fellow(s).
on November 17, 2024
Posted by: JLO405
Is it beautiful and elegantly designed and conceived? Check! Does it brew tasty coffee will all kinds of personalization options? Check! Do I feel really cool and actualized for owning one? Check! But for the price, there is one meaningful design flaw. Unless of course there is a “rationalized” explanation from the coffee aficionados. The pot/carafe does not adequately keep the coffee warm or hot after brewed. There is plenty of technology out there (see Yeti) to model after in the carafe construction to retain adequate heat. Several of us coffee drinkers like to go back to the well for another cup later on. Problem is: the coffee is cold, tepid at best. I’ll be waiting for Fellow to hear more about this opportunity from others and wait for them to send me a free replacement carafe in their next iteration of developing a really lovely and promising coffee maker.
Response from FellowBy CX, Customer Experience Team, November 18, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Lives up to the hype!
on January 18, 2025
Posted by: OdinPie
Purchased the Aiden after lots of research. Coming from making a Chemex for two people every morning, the quality and convenience of the Aiden has truly made each morning better. I love the schedule feature and I’ve found making high quality coffee- from a single batch to 10 cups- to be extremely consistent. Thank you, Fellow, for taking the time to craft an automated device worthy or hand-crafted approval. I can’t recommend this product enough for anyone who is looking to have pour-over quality with incredible ease of use. The extra time afforded me is well-spent actually enjoying the coffee!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
on March 17, 2025
Posted by: Coffeenut
Makes great coffee. The carafe is not very good at maintaining heat. The filters are not big (tall) enough to hold 82.5 gms of coffee for 10 cup setting.
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful Design, Exceptional Performance, and Room for Innovation
on March 24, 2025
Posted by: Javathehut
The Fellow Aiden coffee brewer has been a fantastic addition to my kitchen. One of the key reasons I chose this brewer is its SCA certification, which ensures a consistently high standard of coffee quality. I previously used the Behmor Brazen plus 3.0 since they discontinued the app centric version of this coffee maker, but I was looking for a more advanced and feature-rich brewer—and Aiden has delivered.
From a design standpoint, Aiden surpasses my previous machine. Its sleek, modern aesthetic pairs perfectly with my other Fellow products, making it a stylish centerpiece on my countertop. While some have questioned whether it meets Fellow’s premium build standards, I personally disagree. Though I wouldn’t have minded the use of even more high-end materials, the Aiden still feels solid, well-crafted, and worthy of its price point.
The coffee it produces is outstanding—smooth, flavorful, and perfectly extracted every time. It consistently outperforms my manual pour-over attempts, making my morning routine both easier and more enjoyable.
The Fellow app is another highlight, adding convenience to the brewing process. However, there’s room for improvement. It would be helpful if the app displayed the water level status to avoid guessing whether I need to refill the tank. Additionally, a brew timer showing the elapsed time would be a practical touch with viewing from in the application. Even better, a future software update could enable remote brewing—imagine starting a pre-loaded brew from bed or while getting ready just before walking out the door. And while waiting for the brew to complete ,why not allow the game to be available for more fun while waiting?
There are a couple of design tweaks I’d love to see. While I’m not asking for a traditional pause-and-serve feature, I do think Aiden could be engineered to prevent dripping when removing the carafe something that could double as a pause-and-serve option for some users. Not ideal for purest but even after the brew is completely finished I still get drips that make the machine unnecessarily dirty Additionally, a cleaning setting with guided steps on both the machine’s screen and the app would simplify maintenance.
Finally, the carafe could be enhanced to hold the coffee at an optimal temperature for longer. It’s great for the first cup, but I’d love if my second cup stayed just as hot and flavorful without needing to use an Ember mug to slightly raise the temperature.
Overall, I’m thoroughly impressed with the Fellow Aiden. It combines beautiful design with excellent brewing performance, making it a standout machine. While there’s room for some thoughtful software and hardware refinements, it already makes better coffee than I ever could with a pour-over. If you’re looking for a top-tier brewer that offers both style and substance, I highly recommend the Fellow Aiden.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Guided Brew makes the perfect cup of coffee.
on September 22, 2024
Posted by: Gregfrisahall
I got the Aiden flash a gift for Fathers Day and it’s the perfect gift for a coffee lover. For the first time, my coffee at home tastes just like an Americano from Onyx.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Truly a Brewer for Everyone!
on September 23, 2024
Posted by: Ryan C
Incredible flexibility between batch and single cup brewing. I did a few side by side with a Hario v60 pour over and I couldn't really tell a difference between Aiden and the pour over. Love that I can do the guided brews and my family who don't care can do the instant brew with no trouble either way. This might be one of the best coffee technologies out there right now.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Great idea with one fatal flaw
on October 7, 2024
Posted by: maciej
So much promise and a lot of it was delivered—a good amount of control over the brew (although a lot of it 'coming soon'), good design, magnetic alignment of the server. It's nice to be able to change the baskets although the simple flat bottom one works best. It's quiet. It has a great display.
ONE MAJOR FLAW!! Why so much fuss about temperature stability (which is great!) and to majorly screw up the heat retention. Guess what! Someone didn't think to seal up the server. Yes, the spout area is completely open! There is no mechanism to prevent heat loss, so after a few minutes your beautiful brew is lukewarm. Every Amazon carafe I bought has that—a mechanism to seal up the top.
I was going to replace all of the automatic pour over makers we use with Aiden, but sadly not this time, at least not until it's redesigned. Having used many Fellow products, this one falls short the most.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, October 7, 2024
Hello Maciej,
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Amazing pour over results with superior programmability, fit, finish and feel.
on September 24, 2024
Posted by: Brian V
Exceptional coffee from this versatile automatic pour over machine. That’s the whole idea, right? Replaces our chemex and clever very nicely, and takes only a bit more counter space. Fit, finish and feel are so nice. Programability lets you experiment and dial in. So fast to heat, so much flexibility. Water storage is great. The cold brew feature is a pleasant surprise with really good results. Beautiful design guys! Really.
Two things for the s/w team to consider: 1) improve the dial’s sensitivity. Several seconds to respond occasionally. 2) feature add: would it be possible to dial in volumes, rather than limit to 1/2 cup increments? One thing for whole team: 1) could the display indicate “low water” before brew start? ATM, only lets you know when out of water, mid brew.
I would recommend this to a friend!
Written by a customer while visiting Fellow