Customer reviews from Fellow
Fellow - Aiden Precision Coffee Maker - White
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
340
4 Stars
97
3 Stars
34
2 Stars
13
1 Star
14
89%of customers recommend this product.
(
372 out of
418)
Customer Reviews for Fellow - Aiden Precision Coffee Maker - White
Customer Rating
3
Fellow
on October 5, 2024
Posted by: Bmk
While the design is awesome , there are some flaws . Coffee doesn’t stay warm as long as there mugs , also some how coffee drips and makes it way under the pot as well . All and all still then nicest looking coffee maker out there
Response from FellowBy CX, Customer Experience Team, October 7, 2024
Hello,
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We appreciate you taking the time to share your experience with us! Your insights are very important, and we will definitely pass them along to our product team. If you have any more feedback to provide, don’t hesitate to contact us at hello@fellowproducts.com.
Thank you!
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Great coffee maker but optimized for smaller batch brewing.
on October 6, 2024
Posted by: Bob27
Great coffee maker. Fairly intuitive to use despite all the features. The carafe is easy to clean because the entire top is the lid, however i find it doesn’t keep the coffee hot for as long as other “thermal” carafes. Also, I feel like the basket is a little small for 10 cup brews, which compromises the quality of the brew. Optimal coffee flavor and consistency achieved with single serve up to 6-7 cups.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
The best!
on October 6, 2024
Posted by: Test Skateboarding
After a month of use I have found this gem to create a wonderful cup or pot of coffee or cold brew. I would love it if any bag of beans bought from the Fellow site had a brew profile. I think that would be a great feature.
Written by a customer while visiting Fellow
Customer Rating
4
Great coffee, great features. I hope it improves with updates
on October 7, 2024
Posted by: Josh
It makes a very good cup of coffee! The hardware is excellent. However, its being so heavily software-based is currently a limitation. It's frozen mid-brew twice, and I've had to unplug/replug it to get it to work again. The app is, unfortunately, functionless other than for setup and firmware updates. I hope future software and firmware updates will resolve these, though.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
New Aiden Owner
on October 8, 2024
Posted by: Tommy3441
Impressed with the Aiden coffe maker. Single pour or Batch pour (preferably)
The filers that come (paper) are okay but I miss my Fellow Press (Metal Filter). I miss the fuller taste. Paper filer does allow for a “cleaner cup of Joe”.
Overall appearance- Polish
App, I get it, beta. Not as useful as I hoped but it CAN have potential. (Reserving comment)
Aiden User interface - simple and easy for a batch instant coffee brew! Simple
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
The omega brewer!
on October 10, 2024
Posted by: Gable B
This had made my mornings way better and tastier. I love the design and the simplicity of this brewer. The only gripe I have is that the app should have had basic features when released. Cause that’s one of the main reasons why I bought this product. I wanted to have coffee ready and waiting whenever. I know it has a schedule feature but I’m never up at the same time every morning. Other than that which is coming eventually. I absolutely love this brewer and have been bragging about it all the time to other coffee lovers.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Great coffee
on October 11, 2024
Posted by: Pete
I've tried a number of pour over machines over the years and have always returned them after trying to get something close to a pour over quality coffee out of them. This machine is amazing. I think the single cup configuration yields better coffee than multi cup but in love that it has the flexibility to handle both. The level of configurability is amazing and the design is incredibly well thought out. I also love that fellow drops have the config for you.
I would love it if there was a way to download coffee configs. It seems like this is intended to be there because some coffees have magically shown up but not all of them. I assume this is a software thing that'll improve and even if it doesn't it's super easy to load a config or just use one of the generic ones (e.g., light roast) and get a great cup with no effort.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Does a great job!
on October 14, 2024
Posted by: SteveB
I've had my Aiden for a month now and have been very impressed. It leaves me a lot more time in the mornings compared to fixing my own pour-over, but it also delivers more consistent results: no more getting a good cup one day and a so-so one the next. It's easy to use, easy to keep clean. My only disappointment is that my favorite Yeti travel mug doesn't quite fit.
I would recommend this to a friend!
Written by a customer while visiting Fellow