Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel
Average customer rating
4.2
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
29
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
7
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Samsung - 6.3 cu. ft. Smart Slide-in Electric Range with Air Fry and Convection - Stainless Steel
Customer Rating
5
Love the features
on January 29, 2024
Posted by: Jarcon
from Phoenix AZ
[This review was collected as part of a promotion.] Love it the air fry feature is so nice. The smart connect is easy and helps remind you of then the oven is ready or done cooking
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Excellent!
on January 29, 2024
Posted by: Lesalita
from Fort Myers, FL
[This review was collected as part of a promotion.] I bought this stove about 2 months ago and it is just great. This is my second stove by Samsung, the original one I had for 13 years. This time around the stove ended up being slightly taller that my countertop so I had to purchase filler strips which is no big deal. The oven is very large so there is plenty of room. This comes in handy during the Holiday especially.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on January 29, 2024
Posted by: Margie
from Pennsylvania
[This review was collected as part of a promotion.] I looked at several models and bought this range and oven for my mother and sister - loved it so much that I also bought one for myself . I love the look and the features- especially the air fryer feature- I’m cooking all the time now love love love
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Do not recommmend
on June 10, 2024
Posted by: Adri2022
I bought this two years ago since then 2 buttons broke one of the burner stop working ,another gets too hot
And takes too long to cool off.Did not buy extended warantee, now we have to buy a new one.
And takes too long to cool off.Did not buy extended warantee, now we have to buy a new one.
Response from Samsung USBy Samsung Care, June 11, 2024
Hello,
We understand the frustration of dealing with burners not working correctly. We're here to help.
Below is a troubleshooting link containing information about correcting the burner's performance. Browse the guide until the "Cooking elements are too hot" for the troubleshooting steps. This section also includes another resource to check about adjusting the heat on the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
For further assistance with the buttons that broke and the non-working burner, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147225942) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand the frustration of dealing with burners not working correctly. We're here to help.
Below is a troubleshooting link containing information about correcting the burner's performance. Browse the guide until the "Cooking elements are too hot" for the troubleshooting steps. This section also includes another resource to check about adjusting the heat on the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
For further assistance with the buttons that broke and the non-working burner, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147225942) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Affordable Perfect Range!
on July 11, 2024
Posted by: MamaHack
from Texas
[This review was collected as part of a promotion.] I’ve had this range for a few months now and I love it! I use it multiple times a day since I prepare 2-3 meals a day for my family, plus I bake a few desserts a week. It has great features that you don’t often find offered together in other brands/designs. Initially, I was a little worried that the knobs being in front may be an issue as other reviewers mentioned, but we have not had a problem with bumping them and accidentally turning on the burners. It took me a bit of time to memorize which way to turn the knobs for the 2-in-1 burners (small/large), but other than that, it has been an easy transition for me from our old one. We have upgraded multiple appliances in our home to Samsung in the past few months, and while I love them all, this range is my favorite!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great purchase!
on July 11, 2024
Posted by: Berry
from Omaha, NE
[This review was collected as part of a promotion.] I purchased this to match my other new Bespoke appliances. I love the look of the range. The air fry is a wonder. Perfectly crisp food without any oil or added calories. The only thing that I don’t like is that it is easy to accidentally turn on the burners if you happen to bump them. I would be concerned if I had small children or a large dog who could reach them.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 23, 2024
Posted by: anr1
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this 6 months ago for my Airbnb and I am happy
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 23, 2024
Posted by: Pepe
[This review was collected as part of a promotion.] Happy with the range especially happy with the color
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US