Customer reviews from Samsung US
Samsung - BESPOKE 6.3 cu. ft. Smart Bespoke Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - White Glass
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
73
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
6
89%of customers recommend this product.
(
74 out of
83)
Customer Reviews for Samsung - BESPOKE 6.3 cu. ft. Smart Bespoke Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - White Glass
Customer Rating
5
Heats super fast!
on April 5, 2022
Posted by: cnbrantley
from Florida
[This review was collected as part of a promotion.] I live this stove, it matches my cabinets perfectly, heats fast, has a timer and tells you how long it’s been on (count up vs count down) and plays wonderful Melodies!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect stove!
on April 12, 2022
Posted by: Lanman640
from Valrico Florida
[This review was collected as part of a promotion.] We have had this unit for about 5 months and it is wonderful, modern, and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Cooktop, Looks Dirty all the time - worn
on May 23, 2022
Posted by: Mike
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] Great oven, the the cooktop is always dirty. I clean it regularly, but it doesn't get clean. Paint around surface circles has rubbed off. The surface is impossible to clean.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 6, 2022
Hello Mike,
Thank you for reaching out. We appreciate you letting us know that the cooktop on your Samsung range is always dirty. We apologize for the inconvenience this has caused you, especially since you clean it regularly, but it doesn't get clean, and the paint around the surface circles has rubbed off. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached are the links to the guide containing information about cleaning and caring for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.youtube.com/watch?v=b_dExUhgeus
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NE63T8711ST/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144571279
-Angelica
Thank you for reaching out. We appreciate you letting us know that the cooktop on your Samsung range is always dirty. We apologize for the inconvenience this has caused you, especially since you clean it regularly, but it doesn't get clean, and the paint around the surface circles has rubbed off. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached are the links to the guide containing information about cleaning and caring for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
https://www.youtube.com/watch?v=b_dExUhgeus
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/NE63T8711ST/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144571279
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful Design
on May 25, 2022
Posted by: Red Jax
from Jacksonville
[This review was collected as part of a promotion.] We just love the look of this Tuscan color, It looks great with the microwave with the rest of the new Tuscan appliances. Using the oven is easy, and the air frier is the best feature. The knobs on the front a lite poorly and hard to read, costing 1 point. But beyond that we love it.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best we had
on May 26, 2022
Posted by: NA22
from Goodyear,AZ
[This review was collected as part of a promotion.] If your looking for a good range with many features and you love to cook buy it. We went with the navy blue to match our kitchen. My kids love the air fryer feature. We had it for 5 months and it works like a champ
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful range!
on June 4, 2022
Posted by: Coolbrek
from San antonio, tx
[This review was collected as part of a promotion.] Absolute gorgeous range, everything works beautifully. I just wished it had the dual oven. I do love that it has an air fryer, bread proofer, and dehydrator built in! It leaves less clutter on my counter and cabinets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Super cute, but not child safe
on June 6, 2022
Posted by: Drea
from Houston TX
[This review was collected as part of a promotion.] So far my range has been great. Measurements true to size, heats up fast,bakes like a dream. My only quips are the color and the safety. The tuscan steel looks more like a dark/ gunmetal gray in my house lighting. I don't hate it,but it's not what I expected. Also, the way the knows are set up I cannot childproof the stove knobs. This is a huge issue, especially since 1 of my toddlers already accidentally turned on the stove just by leaning on the knob.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range and it's beautiful too!
on June 10, 2022
Posted by: Vonn
from Virginia
[This review was collected as part of a promotion.] I haven't cooked with an electric range in years but my new condo was electric only. I have to say that I was impressed by how quickly this range heats up and cook my food. I don't miss cooking with gas. Lots of bells and whistles and to be honest I haven't used many of them yet. I do love the app that you download to "talk" to your appliances. It's easy to clean and of course it's very stylish. I get compliments all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US