Customer reviews from Samsung US
Samsung - BESPOKE 6.3 cu. ft. Smart Bespoke Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - White Glass
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
73
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
6
89%of customers recommend this product.
(
74 out of
83)
Customer Reviews for Samsung - BESPOKE 6.3 cu. ft. Smart Bespoke Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - White Glass
Customer Rating
5
Love this!
on July 24, 2024
Posted by: Fixorreplace2024
from Richmond, va
[This review was collected as part of a promotion.] I bought this in March installed in April. Love it. I like that is also can sync to my TV so it can notify me when time, preheat, etc are done and if I time something I can extend time remotely. It also reminded me when I when preheat is done. Which was super handy when I got distracted and it was time to put dinner in the oven. It also looks really nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
way to digital-causing issues
on September 18, 2024
Posted by: HP2024
from Fort Myers
[This review was collected as part of a promotion.] I like the oven and it works great but there are a few things that i dislike about this oven. First of all, any time you get closer to this digital oven, you may start it by accident because it is touch screen. Samsung is now asking people who bought this oven to get a cover for the button so as not to start it accidentally. According to the statistics i read, there were multiple cases of house fires because of this oven. Another thing i dislike about this oven is that it keep making noise while cooling down even after you stop the oven. When i checked the manual, i found out that there is no way to stop this constant noise until the oven cools down. I just cannot stand the constant noise it makes so i keep the oven door open after turning it off to make it cool down faster and stop the noise ASAP. Otherwise, i like the cook top and being able to control it from my phone is a great feature in case you cannot remember if you turn it off when you leave the house.
I would recommend this to a friend!
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy SEA Care, September 19, 2024
Hi there,
We understand the importance of having a reliable range at home. We are here to help.
Here are links to help you with the range knobs. Please follow the steps and click the hyperlinks for further assistance.
Samsung Range knobs may be activated by inadvertent push and turn.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Request Free Knob Locks or Covers for Recall of Slide-In Electric Ranges.
https://www.samsung.com/us/support/range-knob-kit/
Also, here is a link to help you with the range noises. Please play each sound, follow the steps of the sound that matches what you hear from the range, follow the steps and click the hyperlinks for further help.
Samsung cooktop and range sounds and operational noises.
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147541833 to help our team pull up your information.
Have a great day.
^Aloe
We understand the importance of having a reliable range at home. We are here to help.
Here are links to help you with the range knobs. Please follow the steps and click the hyperlinks for further assistance.
Samsung Range knobs may be activated by inadvertent push and turn.
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Request Free Knob Locks or Covers for Recall of Slide-In Electric Ranges.
https://www.samsung.com/us/support/range-knob-kit/
Also, here is a link to help you with the range noises. Please play each sound, follow the steps of the sound that matches what you hear from the range, follow the steps and click the hyperlinks for further help.
Samsung cooktop and range sounds and operational noises.
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147541833 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
4
Looks beautiful and works great with small issues
on October 17, 2024
Posted by: Zzeev
from Seattle
[This review was collected as part of a promotion.] Been using this for about 2 years now. Overall I am very happy with it. It preheats quickly. The air fryer function is great (although takes longer than the small countertop air fryers, understandably so). It looks very modern and the glass front is beautiful. A few reasons I gave it 4 and not 5 stars is the fact that the knobs turn on so easily. Multiple people have accidentally turned on the stovetop just be leaning gently on the oven while reaching something above the stove. The middle twisting knob that changes the function and turns on the oven also twists and turns on easily, being attractive for young children as well. Samsung recalled the knobs on this stove and sent knob covers (the type you use for child safety), but they are pretty obnoxious looking on such a beautiful, modern oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US