Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
The Best OLED TV I’ve Ever Owned
on November 13, 2025
Posted by: Ollie Wu
from Seattle
[This review was collected as part of a promotion.] Wow — the G5 TV exceeded my expectations. The moment I turned it on, I could see the upgrade from previous LG OLEDs. The brightness is noticeably higher, the colors pop, and the black levels are flawless as always. The huge 83" screen makes movies feel like a real theater. Gaming on this TV is ridiculously smooth, and everything looks razor sharp.
The design is beautiful too — super thin, modern, and looks amazing on the wall. It’s definitely a premium TV, but for the picture quality and overall experience, it feels worth every penny.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Ollie, thank you for sharing your experience with the LG OLED83G5WUA. It’s fantastic to hear how the brighter panel, flawless black levels, and razor‑sharp gaming performance have elevated your setup to feel like a true theater. The sleek, modern design sounds like the perfect fit for your wall, and we’re glad it delivers that premium experience you were looking for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality.
on November 25, 2025
Posted by: Must85
from Houston Tx
[This review was collected as part of a promotion.] It delivers truly stunning visuals, the colors are rich and vibrant and the pixel-by-pixel OLED blacks give exceptional contrast. Even in a bright room the picture stays sharp and vivid, making everything from movies to daylight sports look spectacular.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the truly stunning visuals, rich and vibrant colors, and exceptional contrast from the pixel-by-pixel OLED blacks have impressed you. It’s wonderful to know the picture stays sharp and vivid, even in a bright room, making everything look spectacular. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible tv!
on April 5, 2025
Posted by: julied329_4624
[This review was collected as part of a promotion.] The picture is phenomenal! I didn’t want to show the screen bc it has family photos on it but it’s so clear! The price was amazing and we love the easy access it provides to all our favorite apps! The sound is speaker quality and it was super easy to set up in our home! My family is in love!
Response from influenster.comBy LG Digital Care Team, April 8, 2025
Talk about a phenomenal addition to your home! Nothing beats reliving your favorite family moments more than seeing them on your LG TV. You can enjoy your favorite moments even more by pairing your TV with an LG soundbar. Our Product Specialist teams can set you up with the perfect one for your home, and they may even provide a discount just for you. All you have to do is follow this link (https://www.lg.com/us/shop-with-an-agent), and they'll be ready to set you up! *Josh
Written by a customer while visiting influenster.com
Customer Rating
5
I absolutely love this tv
on April 6, 2025
Posted by: leahbihh01_3488
[This review was collected as part of a promotion.] The 77" 4K OLED Smart TV is absolutely stunning! The picture quality is next level with vibrant colors and deep blacks that make everything look so crisp and detailed. Watching movies or binging your favorite shows feels like you're right there in the action. Plus, the AI tech is amazing—it adjusts the picture and sound to make everything look and sound perfect, no matter what you're watching. The design is so sleek and stylish. It has a super slim profile that looks gorgeous in any room, and the wall mount that comes with it is so easy to set up. It gives the TV this floating effect that looks so chic and modern. The smart features are a dream too—super easy to access all your streaming apps, and the voice control is a nice touch. Overall, this TV is perfect if you want something that not only looks beautiful but also gives you an incredible viewing experience. It's got style, it's got function, and it's just perfect for any space!
Response from influenster.comBy LG Digital Care Team, April 9, 2025
Hey there. Thanks for your feedback on your LG TV! We love hearing how our cutting-edge picture quality and AI technology enhance your viewing experience, making your favorite shows more immersive than ever. Our ultra-slim design is crafted to look elegant and transform any room with its modern presence. We aim to blend style and functionality seamlessly, ensuring every moment with your TV is extraordinary. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 😀 ^David
Written by a customer while visiting influenster.com
Customer Rating
5
Must have!
on April 9, 2025
Posted by: vincea21_9709
[This review was collected as part of a promotion.] I got this amazing 77 inch LG class oled evo AI g5 4k smart TV a couple days ago and it is amazing! Best picture and sound I can ever drink for makes watching TV and movies the best! Love that it is energy efficient, came with a wall mount, the colors on this are so rich and deep, making every picture so mesmerizing. Remote control is on point love that you can control everything at the palm of your hand. Also love that this TV is AI integrated highly recommended definitely won’t be let down.
Response from influenster.comBy Joslyn, LG Digital Care Team, April 12, 2025
Hey there! Thank you so much for the glowing review—we love the energy! 🎉 It’s awesome to hear that your new LG TV is blowing you away. From the mesmerizing picture quality to the immersive sound and AI smarts, it sounds like your entertainment game just leveled up in a big way! At LG, we strive to deliver products that not only meet but exceed your expectations—and hearing that your TV is the best you could dream of makes us do a happy dance! If you want to share more love or have feedback, connect with us on social media @LGUSSupport. Cheers! ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
That pic though
on April 14, 2025
Posted by: kassiea7_9780
[This review was collected as part of a promotion.] Absolutely great quality and comes with a wall mount
Prob the best picture quality I have ever seen in my life .top grade quality man I can't believe the difference
Prob the best picture quality I have ever seen in my life .top grade quality man I can't believe the difference
Response from influenster.comBy Joslyn, LG Digital Care Team, April 21, 2025
Hey Kassie! We’re beyond thrilled to hear you’re loving your LG TV and that the picture quality blew you away. When you say “best you’ve ever seen in your life,” we’re doing a little victory dance. And hey, getting a wall mount in the box? That’s just the cherry on top. Thanks so much for the awesome review! If you ever want to share your setup or have more feedback, we’re all ears @LGUSSupport. Always happy to connect! ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
Just wow!!!
on April 14, 2025
Posted by: heatherbeth915_9728
[This review was collected as part of a promotion.] The picture is amazing. I have a giant wall in the basement I have added this on. Making a theater room currently. I love the crisp picture it's definitely an upgrade for me. No problem setting it up. The sound is great by itself. I did add in bluetooth surround sound and its amazing.
Response from influenster.comBy Joslyn, LG Digital Care Team, April 21, 2025
Hey Heather! Thank you for sharing your awesome review! 🙌 Your setup sounds like a total dream—giant wall, theater room in progress, and that crisp LG TV picture lighting it all up? We love to hear it! We’re so glad everything was easy to set up and that you're enjoying the built-in sound and your added Bluetooth surround sound. If you ever want to connect or share more feedback, hit us up on social media @LGUSSupport — we’d love to hear from you! ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on April 17, 2025
Posted by: laurenlundergan17_5623
[This review was collected as part of a promotion.] Love this tv it’s nice and big and me and my family love watching movies together on this tv it makes it feel like we’re In our own personal movie theater, it has amazing quality, we just love it all together
Response from influenster.comBy Joslyn, LG Digital Care Team, April 22, 2025
Thank you for the lovely review, Lauren! We’re so happy to hear that your LG TV is bringing the whole family together for movie nights—it doesn’t get better than that! Creating that personal home theater experience is exactly what we aim for, and it’s amazing to know the picture quality and size are making every movie feel like a blockbuster hit. If you want to share your setup or tell us what you’re watching next, say hi @LGUSSupport. We’d love to hear from you! Wishing you many more unforgettable movie nights! ^Joslyn
Written by a customer while visiting influenster.com