Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Very large and bright screen
on January 6, 2026
Posted by: kevin567
from California
[This review was collected as part of a promotion.] I bought this to replace an 77inch LG B2 and it is a huge improvement! The screen is very bright, even in daylight, and the size makes it a lot more immersive experience. The blacks are very dark and the color looks really eye popping when compared to the older TV.
Response from lg.comBy LG, January 13, 2026
Hi, Kevin. Thanks for sharing your experience with your LG TV—love hearing how much of a leap forward this upgrade has been for you! That brighter screen, deeper blacks, and extra‑immersive size really do make a difference, and it’s great to know it’s shining even in daylight. Sounds like it’s delivering exactly the kind of viewing experience you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Brilliant TV with Amazing Picture!
on December 20, 2025
Posted by: PNW_Skywalker
from Spokane, WA
[This review was collected as part of a promotion.] I own a beautiful LG G4 OLED, but the G5 is even better! Stunning contrast, color, and brightness, its picture is exquisite and striking. No other TV tech can compete with OLED for picture quality and deep immersion, and LG remains at the very peak of OLED quality and features. A couple stumbles in the G5's original firmware have all been seamlessly corrected, and the G5 provides a higher fidelity and better Dolby Vision viewing experience than any other brand or TV. Get an OLED, get the G5, and never look back.
Response from lg.comBy LG, December 23, 2025
Hello. Thank you for sharing your thoughts about your LG TV! Your excitement shines through, and it’s fantastic to hear how the G5 has elevated your experience even beyond your G4. That combination of contrast, color, brightness, and Dolby Vision performance is exactly what makes OLED so immersive, and we’re thrilled it’s delivering that level of impact for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture quality
on December 7, 2025
Posted by: RMT25
He truly incredible picture with an amazing trueness in color. From the moment we turned at first on after now and more continued observation, this is the clearest best TV we have owned.
Response from lg.comBy LG, December 17, 2025
That’s fantastic to hear! 🌟 We love knowing your LG TV has wowed you from the very first power‑on and continues to impress with its incredible picture clarity and true‑to‑life color. It’s awesome that it’s become the clearest and best TV you’ve owned — exactly the kind of experience we aim to deliver. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Picture Quality
on December 31, 2025
Posted by: Joseph Kanagaraj
[This review was collected as part of a promotion.] I purchased the 83 inch version of the G5 series TV. Picture quality is excellent. It has a sleek design improves the room elegance. New experience for watching movies, TV shows and sports. Comes with a stand for slush wall mounting.
Response from lg.comBy LG, January 4, 2026
Hi, Joseph. Thanks for sharing your thoughts about your LG TV! That 83" G5 is a show‑stopper, and it’s awesome to hear the picture quality and sleek design are elevating your whole room. Sounds like it’s delivering that true “big‑screen experience” for movies, shows, and sports — exactly what it was built for. Glad the included stand made setup smooth, too. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Mindblowing
on November 16, 2025
Posted by: PriyaGM
from Cleveland, OH
[This review was collected as part of a promotion.] I’d been considering an OLED TV for a while, and when a great Black Friday deal popped up, I finally went for it. Coming from a 4K LCD, the jump to the LG 83" G5 OLED has been absolutely stunning. The picture quality is on another level—truly breathtaking. I only wish I had made the switch sooner.
Response from lg.comBy LG, November 19, 2025
Hello, Priya. Thank you for sharing your thoughts about your LG Product! We’re thrilled to hear that the upgrade to the 83" G5 OLED has been such a stunning experience, with picture quality that feels truly breathtaking compared to your previous 4K LCD. It’s wonderful that the Black Friday deal gave you the perfect opportunity to make the switch, and we’re glad it’s exceeded your expectations. Your excitement and feedback mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
The best TV out there
on November 9, 2025
Posted by: How awesome 2
from Pasadena, CA
Outstanding TV. I went to a brick and mortar store and compared it to all the brands. This TV stood head and shoulders above the rest. I can not wait to watch the super bowl on this TV.
Response from lg.comBy LG, November 13, 2025
Hello. Thank you for sharing your experience with your LG TV. It’s exciting to hear that your TV stood out among all the brands you compared, and that its outstanding performance has made it the perfect choice for your home. Watching the Super Bowl on it will definitely be a great experience. Thank you for the 5-star review! ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Ultimate 83″ OLED for Movies & Gaming
on November 21, 2025
Posted by: JohnF77
from Texas
[This review was collected as part of a promotion.] OLED83G5WUA is a knockout. True OLED blacks, bright HDR, and silky motion make movies and sports look cinematic. Gaming is elite (VRR/ALLM, super-low lag), and the ultra-sleek design hugs the wall with a fast smart platform. It’s pricey and huge to install, but if you want reference-level picture at a massive size, this is the one. ⭐⭐⭐⭐⭐
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi John, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the true OLED blacks, bright HDR, and silky motion have made movies and sports feel cinematic, while the elite gaming features have impressed you with super‑low lag and smooth performance. It’s wonderful knowing the ultra‑sleek design and smart platform have delivered such a knockout experience, even at such a massive size. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Massive, Cinema-Level OLED Upgrade for My Living
on November 28, 2025
Posted by: Greg88
[This review was collected as part of a promotion.] I've just got my LG OLED 83" G5 and picture quality is honestly the biggest jump I’ve ever seen when upgrading a TV. It does an incredible job with upscaling—older HD content looks cleaner and sharper. Has perfect blacks as we all know but what surprised me is how bright this panel gets.
Response from lg.comBy LG, December 3, 2025
Hi, Greg. Thank you for sharing your fantastic review of the LG OLED 83" G5. We’re thrilled to hear that the incredible upscaling, perfect blacks, and impressive brightness have made this upgrade such a dramatic leap in picture quality for you. It’s wonderful to know that even older HD content looks cleaner and sharper, adding to the immersive experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com