Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
WOW! This TV Totally Transformed Our Family Room!
on November 23, 2025
Posted by: Cindy in Ohio
from Ohio
[This review was collected as part of a promotion.] We just upgraded to the LG 83” G5 OLED, and all I can say is WOW. Our family room has a full wall of windows, and I was worried about glare — but this thing gets bright! The picture stays crystal clear and colorful even on sunny afternoons.
Movies look incredible (I like the "Film maker" preset), and sports are super smooth — no motion blur at all. The Gallery design is very high end and sleek looking. Our purchase included both the "wall mount" and the "stand". Everyone who has visited so far has commented on the incredible picture of the unit!
Setup was easy, webOS runs fast, and the Magic Remote is super handy. Sound is fine for everyday shows, but we actually have a 5.1 surround system hooked up with it and it really creates an incredible movie night!
Pros: Amazing brightness, beautiful picture, sleek design, easy to use.
Cons: Pricey (but worth it in my opinion!), built-in speakers are okay but I'd at least add a nice soundbar.
Cons: Pricey (but worth it in my opinion!), built-in speakers are okay but I'd at least add a nice soundbar.
If you want a bright, premium TV that makes family movie nights and game days feel special — this is the one!
Response from lg.comBy LG, November 25, 2025
Hello, Cindy. Thank you for sharing your positive experience with your LG G5 OLED TV, 83-inch model. We understand your excitement and are thrilled to hear that the television has exceeded your expectations, especially with its amazing brightness that handles your family room's full wall of windows without glare. We appreciate you highlighting the crystal clear and colorful picture, the smooth motion for sports, the high-end Gallery design, and the overall ease of use with the fast webOS and Magic Remote. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I love LG
on November 24, 2025
Posted by: Zinsou
from MD
[This review was collected as part of a promotion.] This product works very well. The quality is good and it performs exactly as described. I am satisfied with my purchase and I would recommend it to others.”
Response from lg.comBy LG, November 24, 2025
Hi. Thank you for sharing your thoughts about your LG TV. It’s great to hear that the quality and performance met your expectations and that you’re satisfied with your purchase. We truly appreciate your recommendation to others and are glad the product is working well for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Bright TV and works for gaming
on November 27, 2025
Posted by: ABHI2025
[This review was collected as part of a promotion.] I have seen this TV at store and at my friends home. After seeing it in person and bought it. I recommend this to anyone who wants immersive experience.
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that seeing the television in person impressed you so much that you purchased it. It’s wonderful to know that this product provides an immersive experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Perfect Upgrade: Unbelievable Brightness & Per
on December 3, 2025
Posted by: TommyAm
from Sacramento, California
[This review was collected as part of a promotion.] I upgraded to the 83" G5 from a high-end 85" LED TV from 2021, and the difference is night and day. The brightness on this Tandem OLED panel is unbelievable—it matches the intensity of my old TV but adds perfect blacks and contrast. The picture is flawless with zero "dirty screen effect," and I could not be happier with the picture quality.
I paired it with the LG S95AR soundbar system, and the integration is seamless. Gaming on my Xbox Series X at 4K 120Hz is incredible. This setup offers incredible value for flagship performance. Highly recommended!
Response from lg.comBy LG, December 3, 2025
Hello, Tommy. Thank you for sharing your amazing review of the LG 83" G5. We’re thrilled to hear that the Tandem OLED panel brightness, flawless picture quality, and seamless integration with the LG S95AR soundbar have elevated your home entertainment experience. It’s wonderful to know that gaming at 4K 120Hz feels incredible and that this setup delivers such outstanding flagship performance and value. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
OMG OLED!
on December 4, 2025
Posted by: Michael411
from Delaware
[This review was collected as part of a promotion.] I have two previous OLEDs that are still working great. I always felt that they could be brighter, but loved the 180' viewing angle. This model is next level. We built an addition that has a full wall of windows and I was worried that the brightness and sun glare would dampen our viewing experience, but the G5 is up to the challenge. Can't tell you how many people I've turned onto LG's. Once you have one of these you'll want everyone you know to experience it too.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Michael, thank you for sharing your experience with the LG OLED83G5WUA. It’s wonderful to hear that the enhanced brightness and wide viewing angle have exceeded expectations, even in a room filled with natural light. We’re glad this model has impressed not only you but also those you’ve recommended LG to—it truly makes a difference when technology can be enjoyed by everyone. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Wow this thing is incredible
on December 5, 2025
Posted by: ReviewsForMe
[This review was collected as part of a promotion.] This TV is shockingly bright and the picture quality and colors are the best I’ve ever seen. The only downside so far is that it’s eARC and CEC connectivity is very finicky and flaky.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi there! Thanks for sharing your thoughts on the LG OLED83G5WUA. It’s great to hear the brightness, picture quality, and colors have impressed you so much. For the eARC and CEC connectivity, here are a few steps you can try:
- Use certified high‑speed HDMI cables with Ethernet.
- Power cycle both the TV and connected devices, then reconnect.
- Make sure Simplink (CEC) is enabled in your TV’s settings.
You can also explore more helpful tips here: https://www.lg.com/us/support/connect-device-to-tv-guide.
If the issue continues, please email us at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further.
#LifesGood ❤️ LG Digital Care Team ^Rich
- Use certified high‑speed HDMI cables with Ethernet.
- Power cycle both the TV and connected devices, then reconnect.
- Make sure Simplink (CEC) is enabled in your TV’s settings.
You can also explore more helpful tips here: https://www.lg.com/us/support/connect-device-to-tv-guide.
If the issue continues, please email us at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further.
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful television & livingroom gamer's dream!
on December 6, 2025
Posted by: MandaBanda
from Dayton, Ohio
[This review was collected as part of a promotion.] We moved to a new home recently and wanted a larger screen since we sit pretty far away from the TV. Our 65" B6 served us well for many years and we knew we wanted another OLED from LG for the great colors and pitch blacks. We also do a fair amount of gaming and the high refresh rate of the G5 is greatly appreciated.
Our room also has a large window and we needed a bright screen for daytime viewing. It's performing very well and the anti-glare helps a lot.
There are no flat TVs with great sound (physical impossibility) but the G5 is considerably better than most. I worked in high end home audio/video for many years and would definitely recommend quality speakers and receiver for the best experience.
Response from lg.comBy LG, December 8, 2025
Hi, Manda. Thank you for getting in touch with us! It’s great to hear that you’re enjoying the LG TV (OLED83G5WUA) model. The high refresh rate and anti-glare feature sound like they’re really enhancing your experience, making it a “living room gamer’s dream! To ensure you get the absolute best picture quality during the day in your room with the large window, here is a helpful tip: Just go ahead and set the 'Peak Brightness' to High in your Picture Mode settings if it isn't there already. This will really boost the screen's brightness for those bright scenes, making everything pop a bit more against the surrounding light, especially when you're watching during the day. For detailed information on customizing the picture settings to match your viewing environment on your unit, please visit: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. For questions about optimizing daytime viewing settings or connecting external audio equipment, email us at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Good product!
on April 30, 2025
Posted by: vikas9_4490
[This review was collected as part of a promotion.] Ok this one was a lot to unpack, figuratively speaking. The remote pointer is a nice feature. The picture and sound are amazing and the ai sound is even cooler than I thought. The tv itself might have too many features and can be hard to navigate to get to what you want. It has its own app as well which is nice. Connects to google so you can stream and it’s very seamless. I like the design and sleek way it sits on the wall like art. Ai controls need some work, doesn’t always understand. Great tv overall, maybe a little pricey.
Response from influenster.comBy LG Digital Care Team, May 3, 2025
Wow, your new LG TV sounds like a total game-changer! 🎉 The remote pointer is a fantastic touch, making navigation feel like magic. With picture and sound that are nothing short of spectacular, it’s a true showstopper! We totally understand that all those features can feel overwhelming, but hey, every adventure has its quirks! The seamless Google connection is a cherry on top, and we agree—the sleek design makes it look like a piece of art on your wall. As for the AI controls, we’re always striving for improvement! Enjoy your stunning new TV—it sounds like a worthy investment! 📺✨For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home entertainment! 🥤 🍿 ^David #LifeisGood
Written by a customer while visiting influenster.com
