Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Unparalleled Gaming Brightness and Clarity
on November 11, 2025
Posted by: arcky
from Charlotte, NC
[This review was collected as part of a promotion.] I bought this TV specifically for high end gaming, and am incredibly pleased with my purchase. 83 inches of 4k, 165hz, 12 BPC, G-Sync VRR, HDR with over 2200 bits of peak brightness is absolutely incredible. Will never be going back to non-OLED
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Arcky! Thanks for sharing your experience with the LG OLED83G5WUA. It’s awesome to hear how the 83‑inch display, 4K resolution, and advanced gaming features like 165Hz, G‑Sync VRR, and HDR have delivered such stunning brightness and clarity. Sounds like the G5 has truly elevated your high‑end gaming setup and made OLED the clear choice for you. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Stunning, Delivers on Every Level
on November 12, 2025
Posted by: DblDbl
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] The LG 83” G5 OLED has completely exceeded my expectations. The picture quality is breathtaking with incredible contrast, deep blacks, and colors that look rich and natural. Its brightness easily handles my well-lit room. It’s also excellent for gaming - smooth, responsive, and absolutely immersive.
The operating system runs smoothly and feels intuitive. I’ve read some reviews criticizing the remote, but honestly, I really like it. It’s comfortable to use and responsive. The only thing I’d add would be physical play/pause, forward, and rewind buttons for convenience.
Overall, I couldn’t be happier with this TV. It’s an absolute showcase piece and worth every penny.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there, thank you for sharing your experience with the LG OLED83G5WUA. We’re thrilled to hear the breathtaking contrast, deep blacks, and rich colors have exceeded your expectations, while the brightness keeps everything clear even in a well‑lit room. It’s great knowing the smooth gaming performance and intuitive operating system are adding to the enjoyment, and we appreciate your perspective on the remote design as well. We’re glad this G5 has become a true showcase piece in your home.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great upgrade
on November 14, 2025
Posted by: GreatD
from Michigan
[This review was collected as part of a promotion.] Amazing TV, big upgrade from the 77” C2 that I’ve had for a while.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that upgrading from the 77” C2 to your new TV has been such an amazing experience. It’s wonderful to know the big upgrade has brought you even greater enjoyment and quality. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love the TV
on November 18, 2025
Posted by: Bloppy
from Texas
[This review was collected as part of a promotion.] Skeptical about buying such a high priced TV when there are similar sized tv’s for half the price but I am not disappointed. The tv is great and I have no remorse.
Response from lg.comBy LG, December 2, 2025
Hi, Garrett. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that despite initial skepticism about the price, the performance and quality have exceeded your expectations! It’s wonderful to know you’re enjoying your new LG TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Highly recommended
on November 19, 2025
Posted by: Ryandownup
from Palm Springs
[This review was collected as part of a promotion.] I picked up the LG G5 in 83 inches and it’s hands down the best TV I’ve owned. The picture is unreal. Blacks are truly black, colors look natural not oversaturated, and HDR content looks like something you’d see in a high-end theater. The brightness surprised me too. Most OLEDs struggle in bright rooms but this one holds up perfectly during the day with windows open.
Response from lg.comBy LG, December 4, 2025
Hello, Ryan. Thank you for sharing your amazing experience. We’re thrilled to hear that your LG G5 in 83 inches has delivered stunning picture quality with true blacks, natural colors, and HDR that feels like a high-end theater. It’s wonderful to know the brightness has exceeded your expectations and performs beautifully even in bright rooms with daylight streaming in. We’re delighted this TV has become the best you’ve owned and that it’s elevating your viewing experience every day!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Stunning TV for movies
on November 23, 2025
Posted by: sammy99112
from CA
[This review was collected as part of a promotion.] This is hands-down one of the best TVs I’ve ever experienced. The combination of its massive 83-inch screen and OLED technology creates an unbelievably immersive viewing experience. Colors are vibrant, blacks are truly black, and the contrast is exceptional — movies and games look lifelike in a way LED panels just can’t match.
The design is sleek and premium, with a super-thin profile that looks gorgeous wall-mounted. The interface is fast, intuitive, and responsive, and switching between streaming apps is seamless. Motion handling is smooth, brightness is impressive for an OLED, and the upscaling makes even older content look sharp.
Whether you’re watching cinematic films, fast-paced sports, or next-gen gaming, this TV delivers in every category.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Sammy, thank you for sharing your experience with the LG OLED83G5WUA. It’s wonderful to hear the massive 83‑inch OLED screen has delivered such an immersive viewing experience, with vibrant colors, true blacks, and exceptional contrast making movies and games feel lifelike. We’re glad the sleek design, smooth motion handling, and responsive interface have elevated your setup across every category. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv
on November 23, 2025
Posted by: Dennis2481
from Ohio
[This review was collected as part of a promotion.] The television arrived safely packaged. The picture quality is amazing and the software is easy to use. Would recommend to anyone.
Response from lg.comBy LG, November 26, 2025
Hello, Dennis. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the television arrived safely packaged, that the picture quality is amazing, and that the software is easy to use. It’s wonderful to know you Would recommend to anyone. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best Picture I have ever seen
on November 23, 2025
Posted by: VMM96
from Colorado
[This review was collected as part of a promotion.] The LG G5 83 OLED is the best TV I’ve ever seen. It’s a genuine leap forward for OLED tech, the contrast, color saturation and natural presentation are out of this world. If you care about picture quality – then this TV is a no-brainer. My entire family was stunned when it went up in ut living room- there is a 3D effect to the overall picture that draws you in. Sports are so life like- almost a coaches view of the games. My son connected his PS for gaming and was floored by the realism, color and contrast.
In essence, this is the best TV I have ever seen and I am thrilled that it sits in the middle of my living room.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the leap in OLED technology, with stunning contrast, vivid color saturation, and lifelike presentation, has made such a powerful impression on you and your family. It’s wonderful knowing movies, sports, and gaming all feel so immersive and realistic, and that the TV has become the centerpiece of your living room. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com