Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Beautiful Cinematic Experience atHome
on November 25, 2025
Posted by: Jordenne M
[This review was collected as part of a promotion.] The LG 77-inch OLED TV is an absolute showstopper, delivering stunning picture quality with perfect blacks and vivid, lifelike colors. Movies, sports, and gaming look incredible thanks to its cinematic scale and fast response time. The thin, elegant design makes it feel like a piece of modern art in the living room, while the built-in sound is surprisingly robust for such a slim frame. WebOS is smooth and easy to use, offering quick access to streaming apps and smart features. It’s definitely a premium investment, but the immersive viewing experience and sheer visual brilliance make it worth every penny. My only regret is not getting a bigger one!
Review submitted as part of a program that offers discount on TV.
Response from cohley.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG 77-inch OLED TV. We’re delighted to hear that it is an absolute showstopper, delivering stunning picture quality with perfect blacks and vivid, lifelike colors. It’s wonderful to know that movies, sports, and gaming look incredible thanks to its cinematic scale and fast response time, and that you appreciate the thin, elegant design. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting cohley.com
Customer Rating
5
Awesome Picture Quality
on November 28, 2025
Posted by: niks127
from Boston
[This review was collected as part of a promotion.] The G5 delivers a vibrant, lifelike HDR picture. Especially the deep black levels and the contrast is excellent. The TV looks like a pircture frame on the wall. I got 83 inch tv and I am really happy with the sound quality especially when connected to the LG S95 AR sound sytem, it feels like you are watching content in a theatre.
Response from lg.comBy LG, December 2, 2025
Hi, Niks. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the vibrant, lifelike HDR picture, deep black levels, and excellent contrast have impressed you. It’s wonderful to know that the gallery design makes the TV look like a picture frame on the wall, and that the sound quality, especially when connected to the LG S95AR sound system, provides a theater-like experience for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on December 1, 2025
Posted by: John_Ng
from Arcadia, CA
[This review was collected as part of a promotion.] The LG OLED83G5WUA is a jaw-dropping TV with a gorgeous design and huge 83-inch display that really makes an impact. The HDR performance is out of this world with how the colors pop, and the intensity of the brightness, especially coming from my old LG C9. I watched Planet Earth during the day, and the picture was still amazing, even with sunlight coming through the windows.
Pro tip: If it looks a little crooked when mounted, don't stress about it, and just tilt it to adjust assuming you use the provided mount. Overall, this TV delivers stunning picture quality and is perfect for anyone who wants a truly immersive viewing experience.
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your fantastic review of the LG OLED83G5WUA! We’re thrilled to hear that the gorgeous design, massive 83-inch display, and stunning HDR performance have created such an immersive viewing experience for you. It’s wonderful to know that even in bright daylight, the picture quality shines, and we appreciate your helpful tip about adjusting the mount. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Value with Excellent Picture Quality
on December 1, 2025
Posted by: Hanna K
from St. Augustine, FL
[This review was collected as part of a promotion.] This LG 83" OLED evo AI G5 is an incredible high-end TV with a couple of minor quirks, and overall it feels like amazing value for the price. The picture quality is stunning, the TV is very responsive, and the overall experience feels truly premium. Despite the wall mount limitations, this TV is a clear win. The combination of incredible picture quality, responsive performance, great remote, and a strong bundle deal with the soundbar makes it feel like an excellent value.
Response from lg.comBy LG, December 3, 2025
Hello, Hanna. Thank you for sharing your wonderful review of the LG 83" OLED evo AI G5. We’re thrilled to hear that the stunning picture quality, responsive performance, premium feel, and strong bundle deal with the soundbar have made this TV such a clear win for you. We appreciate your feedback on the wall mount limitations, and it’s great to know that overall you find the value and experience truly exceptional. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
DISPLAY
on December 4, 2025
Posted by: Sherwin18
[This review was collected as part of a promotion.] I have been looking to buy this TV and I am very excited to get it. I do have the G2 version and we love it. Can't wait to unlock all the features of this G5 TV.
Response from lg.comBy LG, December 4, 2025
Hi, Sherwin! Thanks for sharing your excitement—we love hearing that you’ve enjoyed your LG G2 and are now looking forward to unlocking all the features of the G5. It’s wonderful to know the G2 has already been a great fit for you, and we’re thrilled that the G5 has caught your attention as your next upgrade. We’re confident you’ll enjoy the enhanced performance and design it brings to your viewing experience.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great TV
on December 5, 2025
Posted by: ckhanal
[This review was collected as part of a promotion.] Great TV, awesome picture quality, however, the stand is not good for me. Stand is at the center and appears unstable (my older LG has two each at the edges) and tilted makes eye distance farther on the top side than the bottom which may have strained my eyes. The four star is because of the stand, otherwise TV is 5 star. Tried to call LG if they can change to wall mount service and return the stand, but they said they can't do. So, I would probably return the TV and buy it again with wall mount. I have all appliances and TVs only LG, love it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi there! Thank you for sharing your feedback on the LG OLED83G5WUA. We’re glad to hear the picture quality has impressed you, though we understand your concerns about the stand design and viewing comfort. While the stand cannot be exchanged, wall mounting is a great option for stability and eye‑level viewing. You can find step‑by‑step guidance here: https://www.lg.com/us/support/help-library/lg-tv-tv-wall-mounting-steps--20154739963825.
We truly appreciate your loyalty to LG across your appliances and TVs, and we’re here if you need further support—feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
We truly appreciate your loyalty to LG across your appliances and TVs, and we’re here if you need further support—feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Early Impressions of the "Best" TV in Existence
on December 6, 2025
Posted by: ryancd94
from Washington D.C.
[This review was collected as part of a promotion.] I recently upgraded to the 83” LG OLED, and so far it’s been impressive. The picture quality really delivers with deep blacks, immensely bright visuals, and sharp detail, especially in HDR. Soccer and Movies look fantastic at this size, and the ultra-thin profile gives it a premium feel on the wall.
There are a few early drawbacks, though. WebOS still isn’t great—it’s functional, but not as streamlined or intuitive as the ROKU interface for example. I also had some difficulty getting it to play nicely with my Sonos sound system, which took more tinkering than expected. And while it mounts fairly close to the wall, it’s not as completely flush as something like The Frame TV. If you’re hoping to add a decorative frame, be aware there aren’t really off-market frame options available for a screen this size/model.
All that said, these are early impressions. I’ve only had limited time with it, and I’m still testing different content, calibration settings, and integrations. Based on initial use, it’s a fantastic display and a big upgrade—just not a totally seamless ecosystem experience. I’ll update once I’ve spent more time with it.
Response from lg.comBy LG, December 17, 2025
What an exciting upgrade, Ryan! That 83” LG OLED sounds like it’s already delivering the wow factor with those deep blacks, HDR brilliance, and razor‑sharp detail — perfect for sports and movie nights. We appreciate your thoughtful feedback on WebOS, sound system setup, and mounting design; it’s great to hear the premium look and performance are shining through even as you fine‑tune the experience. Thanks for sharing your early impressions — we can’t wait to hear how it continues to impress as you spend more time with it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best OLED on the market!
on December 7, 2025
Posted by: Zander800
from Charlotte
[This review was collected as part of a promotion.] The LG G5 OLED is an incredible TV. It has perfect blacks along with the brightness of an LED. This is hands down the best OLED on the market. I have previously owned three different version of the LG C series TVs, and this has by far the best picture quality (Dolby Vision), higher refresh rate for gamers and all of the built in apps you could want. The preset picture modes are great, and one new cool feature is you can customize your own picture mode based on your personal preferences, which is a good addition. The upgraded brightness and sleek wall design of the G series compared to the C series is definitely worth it if you’re a tv enthusiast.
The only con (besides the higher price point) is the remote control doesn’t work as well as prior models, but can still get by. You can also connect an Xbox controller directly to the TV through Bluetooth which is a cool wow factor and play games directly through the TV via cloud gaming. Overall am very happy with the TV and would recommend it! The built in tv speakers are pretty good for a tv, but would highly recommend getting a compatible Dolby Atmos capable soundbar as well to take advantage of the best quality sound available.
Response from lg.comBy LG, December 9, 2025
Hi there, Zander. Thank you for sharing your experience with us. We are thrilled that you are enjoying the picture quality and gaming features of your OLED83G5WUA, and we appreciate your feedback regarding the remote control. Your feedback is important, and we'd like to assist you further. If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Written by a customer while visiting lg.com